In this episode of The Offer Letter – Candidate Spotlight, Lisa Crowell joins the show to talk about what actually transfers from role to role skills, habits, and ways of working that hold up across industries.

Rather than walking through a traditional resume, Lisa reflects on the environments she’s worked in high-pressure, client-facing, and operationally complex and how those experiences shaped her approach to relationship-building, execution, and continuous improvement. She shares lessons learned from managing a franchise under tight timelines, navigating complex insurance client needs, and designing systems that improve consistency and outcomes at scale.

The conversation also explores the role of education and self-awareness in career growth, how networking opened doors at key moments, and why understanding personal strengths is critical for long-term impact. Lisa closes by sharing what kinds of problems energize her most and how she’s thinking about future opportunities in consulting and business development.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode of The Offer Letter – Candidate Spotlight, Brian Piotrowski sits down with Melody Trump, a quality management professional with over 15 years of experience across pharmaceuticals, nutraceuticals, and regulated manufacturing environments.

Melody shares her career journey from being the sole QC resource in small laboratories to leading QMS gap analyses, remediation efforts, and compliance initiatives as a consultant. The conversation explores the critical importance of data integrity, documentation discipline, and building quality systems that actually function in real-world operations—not just on paper.

She breaks down the operational differences between nutraceuticals and pharmaceuticals, explains when a quality system needs incremental fixes versus a full overhaul, and discusses common audit findings tied to training and documentation gaps. Melody also dives into SOP authoring from the end-user perspective, environmental monitoring program design, and how rushed implementation often creates long-term compliance risk.

The episode wraps with insights into emerging technologies like 3D printing, the evolving role of quality professionals, and why collaboration, training, and consistency are foundational to sustainable compliance.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode of The Offer Letter – Candidate Spotlight, Adam Harbaugh shares his unconventional path from earning a sociology degree to becoming a trusted Scrum Master and Agile Coach working across government and enterprise technology programs.

Adam walks through his experience leading Agile and SAFe transformations in highly regulated environments, managing large portfolios, and partnering with executives to improve delivery predictability and team performance. He discusses the realities of government contracting, the importance of adaptability over rigid frameworks, and how strong communication and trust enable teams to move faster without sacrificing quality.

Throughout the conversation, Adam reflects on what effective Agile leadership really looks like, how he approaches coaching teams and stakeholders, and what he’s learned from scaling Agile across complex organizations. This episode is a must-listen for hiring managers, transformation leaders, and anyone navigating Agile delivery in enterprise or public-sector environments.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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