In this episode of The Offer Letter – Candidate Spotlight, Lisa Crowell joins the show to talk about what actually transfers from role to role skills, habits, and ways of working that hold up across industries.

Rather than walking through a traditional resume, Lisa reflects on the environments she’s worked in high-pressure, client-facing, and operationally complex and how those experiences shaped her approach to relationship-building, execution, and continuous improvement. She shares lessons learned from managing a franchise under tight timelines, navigating complex insurance client needs, and designing systems that improve consistency and outcomes at scale.

The conversation also explores the role of education and self-awareness in career growth, how networking opened doors at key moments, and why understanding personal strengths is critical for long-term impact. Lisa closes by sharing what kinds of problems energize her most and how she’s thinking about future opportunities in consulting and business development.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode of The Offer Letter – Candidate Spotlight, Brian Piotrowski sits down with Melody Trump, a quality management professional with over 15 years of experience across pharmaceuticals, nutraceuticals, and regulated manufacturing environments.

Melody shares her career journey from being the sole QC resource in small laboratories to leading QMS gap analyses, remediation efforts, and compliance initiatives as a consultant. The conversation explores the critical importance of data integrity, documentation discipline, and building quality systems that actually function in real-world operations—not just on paper.

She breaks down the operational differences between nutraceuticals and pharmaceuticals, explains when a quality system needs incremental fixes versus a full overhaul, and discusses common audit findings tied to training and documentation gaps. Melody also dives into SOP authoring from the end-user perspective, environmental monitoring program design, and how rushed implementation often creates long-term compliance risk.

The episode wraps with insights into emerging technologies like 3D printing, the evolving role of quality professionals, and why collaboration, training, and consistency are foundational to sustainable compliance.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode of The Offer Letter – Candidate Spotlight, Adam Harbaugh shares his unconventional path from earning a sociology degree to becoming a trusted Scrum Master and Agile Coach working across government and enterprise technology programs.

Adam walks through his experience leading Agile and SAFe transformations in highly regulated environments, managing large portfolios, and partnering with executives to improve delivery predictability and team performance. He discusses the realities of government contracting, the importance of adaptability over rigid frameworks, and how strong communication and trust enable teams to move faster without sacrificing quality.

Throughout the conversation, Adam reflects on what effective Agile leadership really looks like, how he approaches coaching teams and stakeholders, and what he’s learned from scaling Agile across complex organizations. This episode is a must-listen for hiring managers, transformation leaders, and anyone navigating Agile delivery in enterprise or public-sector environments.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode of The Offer Letter – Candidate Spotlight, host Brian Piotrowski sits down with Gustavo Gomez, a Marine Corps veteran and cloud computing student, to talk about career transition, adaptability, and building a future in tech.

Gustavo shares his journey growing up in Naperville, Illinois, enlisting in the Marines at 18, and serving as a field radio operator supporting secure communications and humanitarian aid missions. After leaving the military, he explored careers in construction and nursing before ultimately finding his path in networking, cloud computing, and cloud security.

Throughout the conversation, Gustavo reflects on how military experience shaped his communication skills, discipline, and ability to perform under pressure — and how those traits translate directly into modern tech roles. He also discusses why he chose cloud computing, the certifications he’s pursuing, and the type of opportunities he’s actively seeking as he continues to grow in the industry.

This episode is a great listen for veterans transitioning into tech, career switchers, and hiring managers looking for motivated, coachable talent with real-world leadership experience.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode of The Offer Letter – Candidate Spotlight, I sit down with Austin Jones, a Cloud and DevOps Engineer with over 16 years in IT and deep experience across AWS, Azure, and GCP.

Austin shares how he helps small businesses automate processes using AI, while also drawing on lessons learned from large enterprises and high-compliance environments. We talk candidly about what reliability really means in cloud systems, why documentation is often overlooked but critical, and how working in high-stakes environments changes how you approach technology.

The conversation also dives into imposter syndrome in tech, the importance of people skills alongside technical expertise, and how AI tools can dramatically improve efficiency when implemented thoughtfully. Austin offers a grounded perspective on multi-cloud strategies, compliance, and building systems that are designed to last not just look good on paper.

This is a practical, honest conversation for engineers, IT leaders, and anyone navigating modern cloud and AI work.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode, Noah Tasman shares how an engineering foundation shaped his approach to modern project management. With roughly a decade of experience leading complex initiatives across construction, manufacturing, hospitality technology, and enterprise IT, Noah walks through how he thinks about projects as interconnected systems rather than isolated tasks.

He discusses the realities of managing both physical and digital project environments, the importance of clear communication and executive stakeholder management, and why “white-glove” service matters when expectations are high. Noah also reflects on leading global initiatives during the COVID era, navigating analytics and data platform challenges at Disney, and building dashboards and automation to improve visibility and execution.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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In this episode, Jason Levine shares his experience building and scaling digital products across e-commerce and healthcare environments. Drawing from his work at Chewy and Optum, Jason discusses how engineering, product management, experimentation, and analytics intersect in complex, fast-growing organizations.

Jason reflects on his progression from front-end software engineer to technical product manager, including his role as the subject matter expert for A/B testing, his ownership of analytics infrastructure, and how clear scoping and documentation enabled teams to move faster without burning out. He also compares feedback loops in e-commerce versus healthcare, highlights the importance of mentorship, and shares lessons learned from leading and collaborating in remote and hybrid environments.

Jason is currently exploring his next opportunity and is open to hybrid, in-person, or remote roles based in or connected to the Greater Boston area, with interests spanning pet healthcare, gaming, and fitness-related products.

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In this episode, we sit down with Jonathan Hammond, a software engineer who shares his non-traditional path into tech, transitioning from the restaurant industry into software engineering through self-study, persistence, and building real projects.

Jonny walks through how learning Python sparked his interest in programming, how early support roles shaped his user-centric approach to development, and why test-driven development fundamentally changed the way he writes code. We also dig into the importance of accessibility in web applications, especially in real-world production environments.

A major highlight of the conversation is Jonny’s current #100DaysOfCode project, a Chrome extension called Doc Summarizer, where he’s applying modern development practices and AI-powered tools like ChatGPT and Cursor to solve practical problems and improve productivity.

Throughout the episode, Johnny reflects honestly on navigating the tech job market, the value of communication and collaboration, and what he’s looking for next as he continues to grow as an engineer.

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The Offer Letter – Candidate Spotlight is always looking for professionals who want to share their story and experience beyond a resume.

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• LinkedIn