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Episode 2: Behavioral Health Claim Denials: Common Causes and How to Fix Them

Why do behavioral health claims get denied, and what can your practice do next?

In this episode of the MZ Medical Billing Podcast, we explore common reasons for behavioral health claim denials and practical steps to address them. From coding errors and missing documentation to eligibility and prior authorization issues, we look at where problems can start and how to reduce repeat denials.

Topics covered:

• Common reasons for mental health and behavioral health claim denials.
• How CPT codes, modifiers, and session details affect claims.
• The role of patient eligibility, insurance coverage, and prior authorization.
• Documentation gaps that can lead to payment delays.
• Reviewing denial reasons before correcting or appealing a claim.
• Improving billing processes to reduce recurring errors.

This episode is for therapists, psychiatrists, practice managers, and billing teams who want to better understand denied claims and improve their payment process.

Learn more about MZ Medical Billing at mzbilling.com

The MZ Medical Billing Podcast takes a deeper look at what really happens behind the revenue of a medical practice.

Hosted by Sarah Mitchell, a revenue cycle strategist, and Michael Carter, a medical coding specialist, each episode explores the real challenges that can affect healthcare revenue — from claim denials and coding errors to insurance issues, accounts receivable, EHR/EMR systems, and billing processes.

The show features in-depth discussions, real-world medical billing case studies, lessons from difficult claims, and practical insights for healthcare providers and practice owners.