Opening a restaurant can crush you before the first guest ever walks in, permits, inspections, surprise buildout costs, and cash flow pressure that doesn’t care about your vision.
In this episode, Matty Smokes sits down with Don McCalla, a CPA and equipment service operator who opened The Guest House Bistro in Levittown, New York. Don brings a rare operator perspective: he understands numbers, buildouts, and kitchen infrastructure and still got hit with the realities of hospitality operations once it was his own place on the line.
You’ll hear what actually happened from buildout to opening day, why restaurant mistakes show up fast in year one, and how leadership, staffing, and systems become survival tools when business suddenly spikes.
What you’ll learn:
How permits and inspections impact timelines and opening costs
Why buildouts run over budget and what “incidentals” wreck cash flow
How staffing decisions change when the early hype fades
The menu design shift that reduced confusion and improved operations
How a viral moment can break your kitchen culture without systems
How to reset, retrain, and adapt after chaos hits.
If you’re in hospitality, opening a bar, launching a restaurant startup, or rebuilding after early operations mistakes, this episode is a real look at entrepreneurship, scaling, and adapting under pressure without pretending it’s easy.
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