Doug Heske is the Founder and CEO of Newday Impact Investing, a vertically-integrated, technology-enabled asset manager and registered investment advisor. Under his guidance, Newday supports more than 50 mission-aligned nonprofit partners through its Causeway participatory platform for values-driven investing. With over three decades of leadership in wealth management and impact investing, Doug previously led the private client services at Stone & Youngberg/Stifel Financial Corp., served as President and CEO of NCPI, and launched Piper Jaffray's wealth business in California.

Purpose-driven wealth, transparent investing, and community-centered leadership are becoming essentials rather than ideals. These shifts are redefining how financial systems can generate both profit and positive impact while pushing leaders to cultivate deeper trust in a world where investors expect more meaning from their money. Most importantly, what happens when the connection itself becomes a form of capital?

From Doug Heske's perspective as a pioneering impact investor, meaningful financial change begins when money is treated as a tool for alignment rather than simple accumulation. Wealth becomes more powerful when paired with values, action, and transparency, creating outcomes that benefit both people and the planet. Doug also highlights that culture, community, and long-term thinking fundamentally reshape how investors influence businesses and the world around them. This shift, he notes, is accelerating as younger generations inherit unprecedented wealth and demand measurable impact. By tying financial decisions to purpose, Doug shows how individuals can drive large-scale change through even small acts of engagement.

In this episode of In Great Company, Sindhu Srivastava and Danielle Thieret sit down with Doug Heske, CEO of Newday Impact Investing, to discuss why connection is the engine of purpose-driven wealth. They explore how impact investing aligns values with returns, how Causeway builds trust through transparency, and why culture is a financial strategy. Doug also shares his personal path toward mission-led leadership.

Andrea Bumstead is the Founder and CEO of CS Impact, a fractional leadership consultancy that helps SaaS companies build customer-centric growth engines. With over 15 years of experience leading customer success teams at multiple organizations, she specializes in delivering exceptional retention, expansion, and advocacy outcomes. Known for her viral 15‑Minute QBR framework, Andrea revolutionizes executive engagement by condensing value conversations into impactful, time‑efficient sessions. As a fractional leader, she launched CS Impact after scaling revenue from $15 million to $150 million in her previous roles.

Many companies face challenges transforming customer success from a support function into a true revenue driver. Teams face pressure to reduce churn, justify renewals, and generate expansion without burning out or losing executive attention. How can organizations turn post‑sale relationships into measurable growth without overcomplicating the process?

Andrea Bumstead, a customer success and revenue growth expert, shares how she pivoted from a traditional VP role to fractional leadership to address these challenges. Andrea recommends adopting a 70% certainty rule to avoid analysis paralysis, using small experiments to test ideas quickly, and implementing her viral 15‑Minute QBR to secure executive attention. She also highlights strategies like real‑time market feedback, pricing adjustments, and trust‑building exercises to uncover hidden revenue and strengthen team alignment.

In this episode of In Great Company, Sindhu Srivastava interviews Andrea Bumstead, Founder and CEO of CS Impact, about scaling SaaS growth through customer‑led strategies. Andrea also discusses building a business in public, uncovering $1.4 million through strategic pricing, and using the "Best of Me" quadrant exercise to foster team trust.

Randi-Sue Deckard is the Senior Vice President of Client Engagement at BESLER, which combines broad healthcare finance expertise with cutting-edge technology to help hospitals enhance and protect their revenue. With over 20 years of experience in healthcare, Randi-Sue has become a standout figure in strategic growth and GTM leadership, recognized as one of Sprout's 25 women in GTM to watch for 2025. She is also an active member of the Healthcare Financial Management Association (HFMA) and serves on the advisory board of American Hospital & Healthcare Management.

Many ambitious professionals struggle to balance strategic leadership with day-to-day execution, especially when they are responsible for both growth and team development. It's a constant juggling act of driving performance, fostering innovation, and maintaining authenticity while navigating resistance, limited resources, and occasional bias. How can leaders rise above these challenges and build cultures that thrive on accountability, connection, and impact?

Randi-Sue Deckard, a seasoned expert in go-to-market strategy and leadership development, offers a roadmap grounded in curiosity, data, and authenticity. Randi-Sue shares how her scientific background shapes her data-driven decision-making and how she leverages automation and AI to free up time for "peopling" — prioritizing relationships with customers and teams. She emphasizes understanding each team member's "why," creating vision-based coaching programs, and tailoring leadership approaches to individual needs. Randi-Sue's approach advocates taking calculated risks, earning influence through action, and building referral-based communities that generate real revenue and connection.

In this episode of In Great Company, Sindhu Srivastava interviews Randi-Sue Deckard, SVP of Growth at BESLER, about leading with authenticity while scaling business growth. Randi-Sue discusses the power of data and experimentation, how to build high-performing, cross-functional teams, and her philosophy on coaching individuals toward personal and professional breakthroughs.