Get InTouch with Terri

• Terri Ross Website: Click Here
• Terri Ross Patreon: Business and Sales Mentorship
• 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/

• The five stages of the patient journey: discovery, booking, consultation, treatment plan, retention and referrals
• Importance of clear communication and fast response times
• How to differentiate your practice in a competitive market
• The role of sales training in aesthetic medicine
• Strategies for increasing patient retention and lifetime value

Get InTouch with Terri

• Terri Ross Website: Click Here
• Terri Ross Patreon: Business and Sales Mentorship
• 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/

Guest Information

Dr. Jake Sloane and David Segal

Website: Inside Aesthetics Website

Instagram: https://www.instagram.com/insideaestheticspodcast/

Epiusode Notes

In this episode of InTouch with Terri, Terri Ross welcomes Dr. Jake Sloane and David Segal, co-hosts of the globally recognized Inside Aesthetics podcast, for a powerful conversation on the rapidly changing world of medical aesthetics.

Together, they explore what U.S. med spas and aesthetic practices can learn from the Australian market, including stricter regulations, patient safety, consultation skills, business fundamentals, and the growing need for practices to move beyond transactional treatments. The conversation dives into why clinical talent alone is no longer enough, how providers can differentiate themselves in a saturated market, and why strong business acumen is essential for profitability, scalability, and long-term success.

Terri, Jake, and David also discuss global aesthetic trends including regenerative medicine, polynucleotides, biostimulators, GLP-1 weight loss patients, skincare, wellness, and the importance of slowing down the consultation to build trust, treatment plans, and lifetime patient value.

This episode is a must-listen for aesthetic practice owners, injectors, med spa leaders, and providers who want to grow smarter, operate more profitably, and build a practice rooted in trust, expertise, and patient-centered care.

Get InTouch with Terri

• Terri Ross Website: Click Here
• Terri Ross Patreon: Business and Sales Mentorship
• 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/
• V-Unite Platform: https://v-unite.com

Yehuda Matar- Chief Business Officer, Ottri

📧 Email: Yehuda@ottri.com

🔗 LinkedIn: Yehuda Matar LinkedIn

🌐 Website: Ottri Website

🔗 Join Ottri

Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability. Her experience is rooted in working with Fortune 500 companies like Medicis and Zeltique, where she developed a deep understanding of market dynamics and strategic sales methodologies.

Episode Notes:

What if the biggest revenue leak in your practice isn't marketing… but the way you handle patient financing?

In this eye-opening episode of In Touch with Terri, Terri Ross sits down with Yehuda Matar, Chief Business Officer of Ottri, to unpack one of the most overlooked growth opportunities in medical aesthetics: patient financing and payment accessibility. Together, they explore how practices are unknowingly losing patients, treatment plan acceptance, and long-term revenue simply because financing conversations are either missing, awkward, or fragmented.

Yehuda shares how Ottri is changing the game with a multi-lender financing platform designed specifically to simplify approvals, streamline the patient experience, and help practices increase conversions while maintaining a luxury brand experience. From approval rates and treatment plan retention to consultation flow and patient psychology, this episode delivers real strategies aesthetic practices can implement immediately.

If your practice wants to improve conversion rates, increase treatment acceptance, create stronger patient loyalty, and stop leaving money on the table, this is a must-listen conversation.

• Why 89% of patients prefer financing options instead of delaying treatment
• The hidden revenue loss happening inside most consultation rooms
• How fragmented financing systems hurt conversions and patient experience
• Why treatment plans and payment flexibility drive loyalty and retention
• The psychology behind "sticker shock" and how to overcome it
• How multi-lender financing improves approval rates and patient outcomes
• Why financing should feel seamless, premium, and brand-aligned
• The difference between traditional lenders and Ottri's platform model
• How practices can use financing as a strategic growth tool, not just a payment option