Leadership Essentials for Everyday Managers

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Written by: Ida Tucker MBA

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Topic: Understanding Leadership Basics

Header: "What Makes a Good Leader in Healthcare and Customer Service?"
Content: Quick definitions of leadership vs. management, top qualities of effective leaders, and notes on how these skills apply in healthcare and customer service.
Interactive: Include self-reflection questions like, "What qualities do I value in a leader?" and prompts to identify one area for personal growth.

Economics

Management

Management & Leadership

Economics Management Management & Leadership

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