🎙️ In this episode of Learning Matters, Doug sits down with Dr. Eli Bendet-Taicher, Head of Global Learning & Talent Development at Wix, for a powerful conversation about the future of Learning & Development.

Eli shares why L&D teams must think like a business, how to prove ROI beyond smile sheets, and what it really takes to earn a seat at the table. From data-driven decision making to leveraging AI to cut production time in half, Eli offers a blueprint for building a high-impact learning function that drives performance, behavior change, and real business value.

You’ll learn:

• Why L&D must operate like a “boutique business” inside the business

• How to use data and storytelling to influence leaders and secure budget

• What metrics truly matter (and why completion rates aren’t enough)

• How Wix’s internal learning team predicts and solves skill gaps fast

• The role of AI in scaling learning experiences and boosting efficiency

• Why proactive L&D teams will lead the next industry revolution

• Eli’s career journey — from nuclear physics to award-winning L&D leader

Whether you’re an L&D professional, HR leader, instructional designer, or someone passionate about learning strategy, this episode is packed with practical insights you can use right away.

🔗 Connect with Dr. Eli Bendet-Taicher on LinkedIn: https://www.linkedin.com/in/dr-eli-bendet-taicher/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

In this episode of Learning Matters, we sit down with Marla Franklin, Director of Learning & Development at a major home care provider, to discuss the strategies reshaping training in 2025.

Marla shares powerful insights on:

✔ Customized and interactive learning design

✔ Training across 420+ agency locations

✔ Building scalable leadership models (including her Pieces Model)

✔ Transitioning from live to virtual training in healthcare

✔ Using AI as a first-draft partner in L&D

✔ Creating community and reducing learner isolation

✔ Saving organizations hundreds of thousands through better program design

Whether you’re in home care, corporate learning, or leadership development, this episode delivers practical tips you can use right away.

📌 Connect with Marla Franklin on LinkedIn: https://www.linkedin.com/in/marlafranklin/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

In this episode of Learning Matters, host Doug Wooldridge sits down with Dr. Katie Campbell, Senior Director of Learning and Talent Management at a Fortune 1000 data and financial services company.

Dr. Campbell shares how she’s reimagining leadership development—moving beyond the traditional Nine Box model to create a values-driven, data-informed approach that actually builds stronger leaders.

From embracing AI with a human touch to designing learning experiences that truly align with business goals, Katie offers practical strategies for anyone shaping the future of work and learning.

You’ll hear about:

✅ Rethinking succession planning and leadership pipelines

✅ How to make learning programs more human-centered

✅ Practical ways to drive AI adoption in the workplace

✅ Why values-based assessment beats one-size-fits-all models

✅ Katie’s personal journey—and the advice she’d give her younger self

Whether you’re a learning leader, HR professional, or simply passionate about talent development, this conversation will inspire you to think differently about the role of learning in a rapidly changing world.

🔗 Connect with Dr. Katie Campbell on LinkedIn: https://www.linkedin.com/in/drkatiecampbell/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

What does it really mean to lead with purpose?

In this episode of Learning Matters, host Doug Wooldridge sits down with Nick Lawrence, Executive Director of People and Culture at Chick-fil-A, to explore how purpose shapes leadership, culture, and learning in today’s workplace.

Nick shares his perspective on why great leadership starts with understanding your why—and how Chick-fil-A’s signature phrase, “my pleasure,” reflects something far deeper than customer service. From cultivating conviction over compliance to balancing technology and humanity in learning programs, Nick offers practical and heartfelt lessons for leaders and L&D professionals alike.

🎙 In this episode:

• Why defining your “why” drives team alignment and performance

• How Chick-fil-A turns customer service into a moral obligation

• The balance between AI, data, and human connection in learning

• Purpose-driven leadership lessons that stand the test of time

💡 Whether you’re an L&D professional, a people leader, or simply someone who wants to lead with more authenticity, this conversation will inspire you to reconnect with your purpose—and help others do the same.

🔗 Connect with Nick Lawrence on LinkedIn: https://www.linkedin.com/in/nicholas-lawrence-shrm-cp-59b76289/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

In this episode of Learning Matters, host Doug Wooldridge chats with Chris Harry, Chief Learning Officer at TEKsystems, about how the global IT services leader is transforming talent development through data, technology, and human connection.

Chris shares how TEKsystems built TalentX, a data-driven platform that brings over 100 data points per employee into one system — creating a “baseball card” view of skills, performance, and career readiness across the company. He also explains how the organization’s 20-week cohort-based learning model is reshaping how employees learn, connect, and grow.

What you’ll learn in this episode:

✅ Why organizational development, learning, and enablement must operate as one connected ecosystem

✅ How TEKsystems uses data to power mobility, career clarity, and leadership development

✅ What role clarity really means — and why it was the surprising key to transformation

✅ How cohort learning builds stronger community and accelerates performance

✅ Why AI should enhance, not replace, human connection in learning

Tune in to discover how TEKsystems is aligning talent strategy with business goals — and what every L&D leader can learn from their journey.

🔗 Connect with Chris Harry on LinkedIn: https://www.linkedin.com/in/chris-harry-34646b4/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

In this episode of Learning Matters, host Doug Wooldridge sits down with Heather Torres, Director of Learning and Development at Brown & Brown.

Heather shares why proving ROI is essential for L&D leaders and how aligning learning strategies to business goals transforms L&D from a cost center into a true business driver. She also offers a candid perspective on AI, comparing its adoption to her grandmother’s first cordless phone: intimidating at first, but life-changing once you realize the benefits.

What you’ll learn in this episode:

• Why ROI should be the centerpiece of your L&D strategy

• How to align learning programs with organizational goals

• Real examples of training that delivered 7x–11x ROI

• Practical ways AI can streamline repetitive tasks in L&D

• The importance of meeting learners where they are

• Why confidence, mentorship, and ownership matter in career growth

🔗 Connect with Heather Torres on LinkedIn: https://www.linkedin.com/in/hltorres/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

In this episode of Learning Matters, we sit down with Dr. Sandee Dunbar-Smalley, Chief Learning Officer at AdventHealth.

Together, they explore:

• Why a people-first mindset is critical for retention and engagement

• How AdventHealth measures leadership effectiveness and growth

• The wide spectrum of leadership programs, from emerging leaders to executives

• The thoughtful adoption of AI in learning, including internal ChatGPT pilots

• The challenges of equity in access and migrating to Workday Learning

• Dr. Dunbar-Smalley’s inspiring journey from occupational therapist to CLO

Whether you’re leading L&D strategy, managing leadership development, or simply curious about the future of workplace learning, this episode is packed with insights.

🔗 Connect with Dr. Dunbar-Smalley on LinkedIn: https://www.linkedin.com/in/dr-sandra-dunbar-smalley-6a902657/

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

In this episode of Learning Matters, host Doug Wooldridge sits down with Colin Platt, Senior VP and National Training Leader at Aon, to explore the future of Learning and Development.

Colin shares how Aon is aligning L&D with business strategy, moving beyond checkbox training, and investing in both technical and people skills to help colleagues truly level up. We also discuss how Aon is using AI with tools like AonChat GBT, why leadership buy-in is critical, and what priorities are shaping the next chapter of workplace learning.

🎙️ What’s in this episode:

• Why L&D must align with business goals

• Moving from checkbox training to meaningful impact

• How Aon blends technical expertise with people skills

• Practical ways to overcome learner fatigue

• The role of AI in learning, including AonChat GBT

• Priorities for 2025: onboarding, compliance, and skills development

• Colin’s career journey and advice for young professionals

👉 Connect with Colin Platt on LinkedIn: https://www.linkedin.com/in/colinplatt1/

👉 Or at colin.platt@aon.com

At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.

💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq

🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT

🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT

🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT