Alan and Sam dive into the next level of self-service for Entra accounts. Alan takes us through what Entra Account Recovery is and how it is different to Self-Service Password Reset. Here are a few things we covered:

• Impacts on helpdesks when users have to call in to get their account recovered.
• What Self-Service Password Reset it
• What Entra Account Recovery
• How to setup Entra Account Recovery

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This week, Alan and Sam Introduce season 7 and talk about new features and services that have gone into Public Preview or General Available status in the last month. We dive into a couple of these updates that peaked our interest.

Some of the Microsoft product features and update we covered:

• Key Microsoft Entra, Intune and Defender features and updates
• Lots of Azure changes and new features

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Alan and Sam discuss how Microsoft Purview Information Protection can help label, classify and protect your data in Office 365 . Alan takes the role of the 'Expert' and explains how you can easily start labelling document, as well as encrypt them to protect data leaving your organisation.

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