Systems help businesses run smoother while giving people clarity, confidence, and the ability to do their best work.

In this episode of the Nice Business Podcast, hosts Richard Train and Jim Bob Howard sit down with Liz Jenkins, Founder of A Fresh Space, for a practical and insightful conversation about why systems and processes matter more than most leaders realize. Liz shares how her company grew from a solo operation to a 30-person team by documenting knowledge, reducing clutter, and creating procedures that support both employees and clients.

Topics Covered:

00:00 – Episode Snippet

00:56 – Introducing our guest, Liz Jenkins of A Fresh Space

02:09 – How clutter affects productivity and mental load

06:19 – Systems are built through trial, feedback, and revision

07:58 – Tools must match how your team works

11:35 – Capturing details through procedures

14:50 – Documenting administrative tasks for continuity

16:33 – Procedures capture institutional knowledge

19:19 – Learning the “why” through doing the process

23:21 – Delegation lets leaders do the work only they can do

27:09 – Help people operate in their zone of genius

34:27 – Clients notice when every detail is handled

37:25 – Every business benefits from documented procedures

38:57 – Improvement requires data, not just feelings

41:13 – “Did we do what we said we would do?”

42:59 – Capturing client preferences for better execution

44:30 – Systems define what, how, and when

45:57 – Where to connect with Liz Jenkins

About Our Guest:
Liz Jenkins is a Certified Professional Organizer and the owner of A Fresh Space, widely recognized as a leader in the professional organizing industry. She serves as a NAPO National Committee Chair, is a founding member of NAPO Nashville, and is a sought-after national speaker. Liz regularly contributes to major media outlets, magazines, and blogs, sharing her expertise on topics including space and time management, move management, unpacking, decluttering, working with families, and the business of professional organizing.

Known for her clear, practical approach, Liz is passionate about helping people reduce clutter, streamline their environments, and create systems that support productivity and peace of mind.

Connect with Liz Jenkins:

• Web: https://www.afreshspace.com/media/
• FB: https://www.facebook.com/afreshspace
• IG: https://www.instagram.com/afreshspace/
• LinkedIn: https://www.linkedin.com/company/a-fresh-space/

Connect with Richard Train:

• Web: https://www.richardltrainconsulting.biz
• FB: https://www.facebook.com/profile.php?id=61578616461967
• LinkedIn: https://www.linkedin.com/in/richard-train-b39501349

Connect with Jim Bob Howard:

• Web: https://www.jimbobhoward.com
• X: https://x.com/jbhoward
• IG: https://www.instagram.com/jbhoward
• YT: https://www.youtube.com/user/jimbobhoward
• LinkedIn: https://www.linkedin.com/in/jbhoward

In this episode of the Nice Business Podcast, hosts Richard Train and Jim Bob Howard sit down with Jennie Loev, Founder of JLoev Consulting, for a real conversation about imposter syndrome, confidence, and the messy reality of professional growth. Jennie sheds light on how even accomplished leaders quietly wrestle with self-doubt, why stretching into new roles creates tension, and how acknowledging those feelings can be the first step toward greater competence.

Topics Covered:

00:00 – Episode Snippet

00:48 – Welcome to the Nice Business Podcast

01:30 – Introducing our guest, executive coach Jennie Loev

03:08 – What is imposter syndrome?

05:10 – Imposter syndrome can drive motivation

06:52 – Understanding the root of imposter thoughts

08:09 – Normalize and acknowledge

10:39 – Building confidence through learning

20:05 – Do what only you can do

22:13 – How to know when you’ve “overcome” imposter syndrome

23:50 – Celebrate wins to build confidence

28:11 – Unchecked imposter syndrome can cause burnout

29:02 – Shift focus from failures to wins

31:24 – People thrive when valued and trusted

32:30 – Poor reviews can discourage high performers

35:29 – Good feedback inspires growth

37:00 – Intentional leadership builds confidence

39:10 – Connect with Jennie Loev

About Our Guest:
Jennie Loev is the Founder of JLoev Consulting and a dedicated advocate for personal and professional growth. With a background that blends business strategy and psychology, she helps clients navigate challenges, clarify direction, and pursue meaningful success.

Jennie holds an MBA and a BA in Psychology from the University of Texas at Austin, with professional training in Positive Intelligence, Neuroscience of Coaching, Coaches Rising programs, and Professional in Career Management through the National Society of Career Management. Through thoughtful, personalized coaching, she empowers leaders and professionals to build confidence, embrace growth, and unlock new possibilities in their careers and organizations.

Connect withJennie Loev:

• Web: https://jloevconsulting.com/
• FB: https://www.facebook.com/jloevconsulting/
• IG: https://www.instagram.com/jennieloev/
• X: https://x.com/JennieLoev
• YT: www.youtube.com/@jennieloev5412
• LinkedIn: https://www.linkedin.com/in/jennieloev/

Connect with Richard Train:

• Web: https://www.richardltrainconsulting.biz
• FB: https://www.facebook.com/profile.php?id=61578616461967
• LinkedIn: https://www.linkedin.com/in/richard-train-b39501349

Connect with Jim Bob Howard:

• Web: https://www.jimbobhoward.com
• X: https://x.com/jbhoward
• IG: https://www.instagram.com/jbhoward
• YT: https://www.youtube.com/user/jimbobhoward
• LinkedIn: https://www.linkedin.com/in/jbhoward

In this episode of the Nice Business Podcast, hosts Richard Train and Jim Bob Howard sit down with Jason Duncan, founder of the Exiter Club and author of Exit Without Exiting, for an honest conversation about leadership, burnout, and what it really takes to build a business that does not consume your life.

Jason challenges the idea that strong leadership requires fear or control and unpacks the critical difference between being nice and being kind. From holding boundaries and accountability to letting go of the “hero syndrome,” this episode explores why many entrepreneurs stay stuck in the weeds and how shifting from owner operator to owner investor can create both freedom and sustainable growth.

Topics Covered:

00:00 – Episode Snippet

01:15 – Welcoming our guest, The Real Jason Duncan

02:22 – Jason Duncan’s journey and the mission of the Exiter Club

03:56 – What “exit” really means for business owners

04:55 – The hidden cost of earn-outs and traditional exits

08:49 – Working in, on, and above the business

26:35 – Being nice doesn’t mean weakness

29:27 – Honest feedback vs. people-pleasing

34:36 – Being kind to yourself as a leader

36:15 – Connect with The Real Jason Duncan

About Our Guest:

Jason Duncan, known as The Real Jason Duncan, is America’s Exit Coach and the creator of the XOS™ Method, a proven framework that helps entrepreneurs build owner-independent businesses. He is the founder of The Exiter Club, a mastermind for seven-figure business owners who want their companies to run without constant involvement.

A TEDx speaker, bestselling author of Exit Without Exiting, and host of The Root of All Success podcast, Jason draws from his own experience of building a million-dollar company that depended heavily on him. Today, he helps entrepreneurs replace burnout with systems, increase business value, and reclaim their time without selling or walking away from what they built.

Connect with Jason Duncan:

• Web: https://www.therealjasonduncan.com/
• IG: https://www.instagram.com/therealjasonduncan/
• YT: https://www.youtube.com/channel/UCFHruC2UNG2jiLXHiOJxd7w
• LinkedIn: https://www.linkedin.com/in/therealjasonduncan/
• Spotify: https://open.spotify.com/show/3SsJoe5OXyErysuGmdtJnq?si=1502e61891f74f1c&nd=1&dlsi=eada0bfba69743a5

Connect with Richard Train:

• Web: https://www.richardltrainconsulting.biz
• FB: https://www.facebook.com/profile.php?id=61578616461967
• LinkedIn: https://www.linkedin.com/in/richard-train-b39501349

Connect with Jim Bob Howard:

• Web: https://www.jimbobhoward.com
• X: https://x.com/jbhoward
• IG: https://www.instagram.com/jbhoward
• YT: https://www.youtube.com/user/jimbobhoward
• LinkedIn: https://www.linkedin.com/in/jbhoward