In this episode of Outthink Leadership, host Tony Galliano explores how Premiere Enterprises is transforming its workforce through a one-year growth model that merges technology, ethics, and emotional intelligence.

Moving beyond the mechanics of automation, Galliano shares how adaptive leadership, social-emotional learning, and data-driven insight are shaping a culture of innovation and trust.

Through vivid storytelling and research-based reflection, he reveals how five core platforms—GoHighLevel, n8n, Notion AI, Looker Studio, and TalentLMS—form a living ecosystem of growth where human creativity and artificial intelligence work together. Listeners will gain practical insight into building sustainable systems for learning, ethical accountability, and leadership in the AI era.

This episode is ideal for educators, executives, and change leaders seeking to align emerging technology with purpose-driven organizational design.

References:

Dimoff, L. (2023). Straighten up and fly right: Organizational theory and the Federal Air Marshal Service. Journal of Security, Intelligence, and Resilience Education, 17(12), 1–15.

Goleman, D. (2013). The focused leader. Harvard Business Review, 91(12), 50–60.

Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership. Harvard Business Press.

Heifetz, R. A., & Laurie, D. L. (2001). The work of leadership. Harvard Business Review, 79(11), 131–141.

Kotter, J. P. (2007). Leading change: Why transformation efforts fail. Harvard Business Review, 85(1), 96–103.

In this episode, host Tony Galliano examines the ethical characteristics that define trustworthy leadership and explores how organizations can cultivate them through intentional design and accountability. Drawing from contemporary leadership research, the discussion highlights eight core ethical characteristics—integrity, accountability, fairness, respect, transparency, courage, humility, and empathy—and shows how they interact with adaptive and vertical leadership models to strengthen trust, culture, and performance.

Building on the work of scholars such as Frkal and Lewis (2024), Lovett, Hebert, and McAlister (2023), and Meitiasari et al. (2024), this episode bridges theory and application, illustrating how ethical clarity empowers leaders to act decisively amid disruption. It’s a must-listen for educators, executives, and emerging leaders committed to building organizations where integrity and adaptability coexist—creating environments that outlast crisis and inspire genuine trust.

References

Ayers Frkal, R., & Lewis, M. S. (2024). Vertical development in the age of work-from-home. Journal of Leadership Education, 23(2), 207–220. https://doi.org/10.1108/JOLE-01-2024-0021

Dimoff, L. (2023). Straighten up and fly right: Organizational theory and the Federal Air Marshal Service. Journal of Security, Intelligence, and Resilience Education, 17(12), 1–15.

Lovett, M., Hebert, D., & McAlister, K. (2023). Adaptive leadership in educator preparation: A statewide case study. Journal of Higher Education Policy and Leadership Studies, 4(1), 153–159. https://doi.org/10.52547/johepal.4.1.153

Martin, M. A., Cook, S., Spring, B., Echeverria Garcia, J. C., Moskowitz, D., Delaughter-Young, J., … Vu, M. (2023). Delivering COVID-19 vaccine via trusted social services: Program evaluation results from the Chicagoland CEAL Program. Journal of Community Health, 49(1), 61–69. https://doi.org/10.1007/s10900-023-01242-4

Meitiasari, A., Dasuki, F., Piscesa, F., Mulyadi, F. N., & Angela, P. K. M. (2024). Adaptive leadership: Navigating the challenges of post-pandemic working arrangement. Syntax Idea, 6(10), 6425–6428.

In this episode, Tony Galliano, VP of Organizational Effectiveness for Tyler Telfair, walks us through a sample internal communication plan crafted for the organization Tyler Telfair LLC. Designed for leadership training and organizational alignment, this plan covers the essential steps leaders must take to communicate clearly, support their teams, and lead through complexity—especially in hybrid or high-growth environments.

Galliano explains how to structure communication goals, define stakeholder roles, manage timelines, and use the right tools—from Slack and Notion to stakeholder forums and retrospectives. Drawing on lessons from real-world communication challenges and research-backed frameworks, this episode equips listeners to lead with clarity and trust.

Whether you're onboarding new managers or refining your organization’s internal messaging strategy, this episode offers a roadmap that blends practical leadership wisdom with strategic communication planning.

References:

Albion Economic Development Corporation. (2019). Strategic communications plan: Project Rising Tide. City of Albion. https://www.cityofalbionmi.gov/

Market Street Research, Inc. (2001). Workbook A: Communication planning. Massachusetts Department of Education.

National School Public Relations Association. (2018). Building better communication systems for schools. NSPRA. https://www.nspra.org/

Smartsheet. (n.d.). Team communication plan example: Software development team. https://www.smartsheet.com/

In this episode, host, Tony Galliano explores five influential leadership theories that shape ethical and effective practice in education, business, and civic life: Transformational, Authentic, Servant, Adaptive, and Inclusive Leadership. Each theory is unpacked through four key lenses: the characteristics of leaders who use it, its strategic strengths, the common challenges of implementation, and the real-world contexts where it thrives.

Drawing on real-world leaders like Nelson Mandela, Jacinda Ardern, Cheryl Bachelder, Angela Merkel, and Satya Nadella, this episode blends practical insight with research-based frameworks. It is ideal for scholars, educators, organizational leaders, and anyone seeking to understand how leadership theories apply in high-stakes, diverse, and evolving environments.

References

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.

Greenleaf, R. K. (1977). Servant leadership: A journey into the nature of legitimate power and greatness. Paulist Press.

Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.

Randel, A. E., Galvin, B. M., Shore, L. M., Ehrhart, K. H., Chung, B. G., Dean, M. A., & Kedharnath, U. (2018). Inclusive leadership: Realizing positive outcomes through belongingness and being valued for uniqueness. Human Resource Management Review, 28(2), 190–203. https://doi.org/10.1016/j.hrmr.2017.07.002

Walumbwa, F. O., Avolio, B. J., Gardner, W. L., Wernsing, T. S., & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89–126. https://doi.org/10.1177/0149206307308913