PAPod 619 - Normalization of Excellence: Turning Safety into Strength
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.
Add to cart failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
PAPod 619 - Normalization of Excellence: Turning Safety into Strength
-
Narrated by:
-
Written by:
In this episode, Todd explores the evolution of safety thinking—from blaming human error to creating systems that support reliable work. He discusses the normalization of deviance versus a deliberate shift toward a normalization of excellence, learning teams, and practical examples of redesigning work to prevent repeats of incidents.
Through conversations about AI-created interviews, Southwest Airlines' practices, and Case studies, Todd emphasizes treating error as normal, asking better questions, and designing systems that make work safer and more effective.
adbl_web_anon_alc_button_suppression_t1
No reviews yet