Patient Experience - Part 2
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Patient Experience - Part 2
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About this listen
In this episode, Ben continues to look at the non-clinical roles that are helping to ensure a great patient experience. He speaks to a hospital volunteer working on the stroke ward talking to patients in recovery, meets a receptionist in the pre-op department and finds out what the Macmillan Cancer Navigator team do. Plus Ben gets a chance to talk with the Head of Sustainability across Frimley Heath Trust.
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