“We help companies drive growth. We deliver innovative solutions. We’re customer-focused.” Sound familiar? If it does, your positioning probably sounds like everyone else’s, and in a world where ChatGPT can generate endless value props in seconds, that sameness is now a real threat.
In this episode of Pipe Dream, host Jason Bradwell talks with Christian Klepp, co-founder of EINBLICK Consulting, about why vanilla positioning is collapsing under AI pressure and how to build differentiation that actually holds up. Christian argues that the brands that win won’t be the ones publishing more AI content. They’ll be the ones doing deeper customer research, crafting a clearer point of view, and using subject matter experts as a defensible moat.
Jason opens with the core problem: AI made generic messaging catastrophically easy to ignore. Christian explains what’s changed recently, buyers increasingly use AI-assisted search and comparison tools that see through fluff faster than ever. It’s no longer enough to say “we have AI.” Buyers want specifics: what is AI doing, how does it create value, and why should they trust your approach?
They also address the pressure many agencies feel as clients expect AI to make everything cheaper and faster. Christian’s take is that AI has no “soul”, no nuance, humor, lived experience, or real context. The winning strategy isn’t volume (100 AI-generated blogs), t’s choosing fewer topics and creating truly insightful, differentiated content that reflects real expertise.
Christian explains why companies end up with bland positioning: fear of alienating prospects, cultures that reward safe messaging, and internal misalignment about what truly differentiates them. He’s seen teams stuck in endless debates, leading to either analysis paralysis or messaging based purely on internal assumptions.
His solution starts with a research strategy. He compares it to building a house - you wouldn’t build without a blueprint. Likewise, you shouldn’t build positioning without deep customer interviews that uncover why buyers chose you, what triggered the decision, and what language they use to describe value. That customer voice becomes the foundation not boardroom opinions.
And if you think you don’t have differentiation? Christian argues it’s there, but often hidden. The answer lives with your customers and SMEs, you need to dig through interviews, sales calls, and objections to find the real demand triggers.
Companies producing generic content will drown in sameness. Use AI intentionally, not as a replacement. Tap SMEs, listen to sales conversations, and build messaging from real expertise. If your positioning could’ve been written by anyone or any AI, this episode is the wake-up call you need.
00:00 - Introduction: The uncomfortable truth about your positioning
02:00 - Meet Christian Klepp and EINBLICK Consulting
04:00 - What's changed since AI went mainstream
07:00 - The agency tension: AI expectations vs actual value
11:00 - Why AI content lacks soul (and why that matters)
14:00 - Why companies default to vanilla positioning
18:00 - Using market research to break internal misalignment
22:00 - What to do when differentiation isn't obvious
26:00 - Differentiated perspective vs being opinionated
30:00 - The cybersecurity firm that got it right
34:00 - Is the media the new competitive moat?
38:00 - What happens to companies that don't adapt
42:00 - Final advice: Interview SMEs and sit in on sales calls
Connect with Jason Bradwell on LinkedIn
Connect with Christian Klepp on LinkedIn
Visit EINBLICK Consulting
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