In this milestone 50th episode, Nicole and Alicia delve into the profound concept of self-image and its subtle yet profound impact on our beliefs, decisions, and daily actions. Nicole breaks down the difference between self-image and self-esteem, explaining how our perception of ourselves influences how we show up in the world—both personally and professionally.

Together, they explore the connection between thoughts, feelings, and actions, highlighting how emotions often lead the way. Nicole shares simple but effective tools to shift mindset, including the power of smiling, practicing gratitude, and building habits that increase self-awareness. The conversation also explores the impact of social media on self-image and how to consciously break negative patterns.

This episode is a grounding reminder that self-image isn't fixed—it's something we can actively reshape with intention, awareness, and compassion.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate
Email us any ideas, suggestions, or comments at hello.positiveimage@gmail.com
Work with Nicole – manzermethodcoaching@gmail.com
Work with Alicia – alicia.lumsden.to@gmail.com

In this episode, Nicole and Alicia dive into year-end reflection and intentional goal setting for salon owners and creatives. They talk about why looking back is just as important as planning ahead—helping you gain clarity on what worked, what didn't, and where you want to grow next.

They explore the power of writing down goals, setting both realistic and audacious intentions, and connecting deeply to the why behind each goal to stay motivated. Nicole shares her approach to starting the planning process earlier in the year, while Alicia discusses the value of implementing changes in December or January. Together, they reframe challenges as opportunities and encourage setting goals that feel slightly uncomfortable—because that's where real growth happens.

If you're ready to close out the year with intention and step into the next one with clarity and confidence, this episode is for you.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

Taxes don't have to be scary—but they do have to be understood. In this episode, Nicole and Alicia break down the essentials of salon taxes in a practical, easy-to-follow way. They cover what HST is and how it works, payroll taxes and remittances, and the basics of business and corporate taxes. You'll learn what each tax is for, how often it needs to be paid, and what money is actually yours versus what belongs to the government.

Important disclaimer: Nicole and Alicia are not accountants or lawyers. This episode is for educational purposes only and is meant to help you understand how the system works—not to provide legal or tax advice. Always consult a qualified accountant or tax professional for guidance specific to your business.

This episode is all about clarity—helping salon owners feel confident, organized, and prepared so there are no surprises at tax time. Whether you're newly self-employed or running an established salon, this is a must-listen for understanding your responsibilities and building a financially healthy business.

Find us on Instagram

@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments

hello.positiveimage@gmail.com

Work with Nicole

manzermethodcoaching@gmail.com

Work with Alicia

alicia.lumsden.to@gmail.com

In this episode, Nicole and Alicia dive into the beautiful (and sometimes tricky) world of client gifting—who to gift, what to give, when to give, and how to make it meaningful without breaking the bank.

They explore ways to show appreciation through small branded items, low-cost gestures, personalized messages, and value-added services like scalp treatments or product perks. Whether you're using loyalty tracking software, celebrating milestones, or surprising VIP clients, this episode will help you create gifting strategies that strengthen relationships and reflect your salon's unique brand.

You'll also hear real examples of simple appreciation moments—like personalized thank-you notes and birthday gestures—that go a long way in building loyal, happy clients who love supporting your business.

If you've ever wondered how to elevate your client experience through thoughtful gifting, this episode offers easy, budget-friendly ideas you can start using today.

Find us on Instagram:
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments:
hello.positiveimage@gmail.com

Work with Nicole:
manzermethodcoaching@gmail.com

Work with Alicia:
alicia.lumsden.to@gmail.com

In this episode, Nicole and Alicia dive deep into one of the most important (and sometimes challenging) parts of salon ownership — hiring the right people. They discuss how knowing your brand values is the foundation for attracting the kind of team that truly fits your culture and helps your business grow.

You'll learn what questions to ask in interviews, what to include in your job posting to filter for the right applicants, and how to design a hiring process that aligns with your salon's goals. Plus, they explore a surprisingly refreshing topic — how to support team members who dream of opening their own salon — and why mentorship over fear is the future of leadership.

If you're ready to grow your team with purpose, this episode is packed with insight, strategy, and real-talk from behind the chair and behind the business.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

In this episode, Nicole and Alicia explore how community engagement can become one of the most powerful tools for business growth and brand trust. From local sponsorships and charity events to pay-what-you-can haircuts and school fundraisers, they share how authentic giving and collaboration can elevate your salon's reputation and attract loyal clients.

They also discuss how to align with like-minded local businesses, balance marketing with genuine connection, and find creative ways to get involved without losing focus on your core values. Whether you're hosting community events or looking to build stronger B2B relationships, this episode will inspire you to give back while growing your business in meaningful ways.

Find us on Instagram

@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments

hello.positiveimage@gmail.com

Work with Nicole

manzermethodcoaching@gmail.com

Work with Alicia

alicia.lumsden.to@gmail.com

In the final episode of our How to Open a Salon in Toronto series, Nicole and Alicia dive into the exciting world of branding, marketing, and launch strategy. They unpack what it takes to build a magnetic brand, attract your dream clients, and design a marketing plan that works without overwhelming you. From choosing booking systems and creating content to planning a buzz-worthy grand opening, this episode covers the essentials of getting your salon noticed.

Along the way, you'll learn how to:
✅ Define your brand identity and values
✅ Identify and market to your dream client
✅ Build a marketing plan that's consistent, not constant
✅ Create content and visuals that build trust
✅ Launch your salon with confidence and visibility

This episode closes out our 6-part summer series on opening a salon in Toronto—but the lessons apply wherever you are. If you missed the earlier episodes, now's the perfect time to go back and catch the full roadmap to salon ownership.

We'll be back soon with Season 5, bringing you more authentic conversations, empowerment, and community in the beauty industry.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com

In this episode, Nicole and Alicia break down why every salon owner needs a policy and procedure manual—and how to actually create one without overcomplicating things. From payroll and compensation basics to vacation rules, sick leave, and product commissions, they cover what to include so your team knows exactly what's expected.

They discuss how clear policies not only protect you legally, but also empower your team, prevent misunderstandings, and keep your salon running smoothly without constant micromanagement. You'll also learn practical tips for building your manual, introducing it to your team, and keeping it updated so it grows with your business.

If you've ever wondered how to set boundaries, avoid drama, and lead with confidence, this episode gives you the framework to get started.

Find us on Instagram
@hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas, suggestions, or comments
hello.positiveimage@gmail.com

Work with Nicole
manzermethodcoaching@gmail.com

Work with Alicia
alicia.lumsden.to@gmail.com