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Product For Humans | Learning AI out loud, one product at a time.

Product For Humans | Learning AI out loud, one product at a time.

Written by: Christa Hill & Renee Matsalla | Co-Founders of Tacit Edge Product Leadership
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Product for Humans is the podcast where AI meets real life.

Hosted by Christa Hill and Renee Matsalla, co-founders of Tacit Edge, the show is part deep conversation with people doing remarkable work in AI, ethics, and leadership, and part honest processing of what we're seeing on the ground every single week.

Some episodes feature guests who are challenging how we think about everything from decolonizing AI to workforce transformation. Others are just us, talking through what we're learning, what surprised us, and what we got wrong.

This is not a hype show. There are no predictions about the singularity. No breathless takes on the latest model release.

This is a show about what it actually looks like to lead, build, and make decisions when the tools are changing faster than the playbook. We talk about AI literacy, product thinking, organizational design, trust, bias, and what it means to adopt responsibly when there is no instruction manual.

If you are a leader, a founder, someone navigating AI for your team or your career, or just a curious human trying to make sense of all of this, you are in the right place.

New episodes drop regularly.

Find us at pfh.riverside.com.

2026 Christa Hill & Renee Matsalla | Co-Founders of Tacit Edge Product Leadership
Economics Management Management & Leadership
Episodes
  • Raising Kids in the Age of AI: From Policing to Leading with Lulu Ibude
    Jul 18 2026

    AI is already showing up in our children’s classrooms, homework, entertainment, friendships and online lives. The question is no longer whether they will use it. The question is whether families will learn how to navigate it together.

    In this episode of Product for Humans, Christa Hill sits down with author, coach and facilitator Lulu Ibude for a practical and deeply human conversation about parenting in the age of AI.

    They explore how parents can move from policing technology to leading their children through it, even when their kids appear to understand the tools better than they do. Lulu shares how family values, culture, trust and open communication can shape the boundaries we create around AI.

    Christa and Lulu also discuss privacy, ethics, deepfakes, misinformation, screen time, difficult conversations and the importance of helping children become thoughtful creators rather than passive consumers.

    You do not need to be a technology expert to begin. You need curiosity, a willingness to learn alongside your children and the confidence to lead your family according to your own values.

    Join Lulu’s live session

    Raising Kids in the Age of AI: Ethics, Privacy and Deepfakes
    Saturday, August 8, 2026
    10:00 AM to 12:00 PM MT
    Presented through Africa Centre

    This beginner-friendly session is designed for parents who want to protect and prepare their children for a world shaped by AI. No technology background is required.

    Join the session:
    https://us06web.zoom.us/j/81959370300?pwd=gXVVOuPz6BYRrKwLiXKBKFwTsUSnxi.1

    Meeting ID: 819 5937 0300
    Passcode: 5555

    Get Lulu’s guide, Growing Up With AI
    https://www.lulu.com/shop/oluomachi-ibude/growing-with-ai/paperback/product-2mdrq6j.html

    Connect with Lulu
    LinkedIn: https://www.linkedin.com/in/oluomachiibude

    Connect with Christa
    LinkedIn: https://www.linkedin.com/in/christajhill/
    Tacit Edge: https://tacit-edge.com

    Show More Show Less
    39 mins
  • What if the only skill you actually need is the willingness to try?
    Jun 14 2026

    In this episode of the Beyond Technology Podcast, Shawn Freeman sits down with Christa Hill, CEO of Tacit Edge, to talk about what happens when everyday people start building with AI instead of just talking about it. From sales teams in Alberta's industrial companies to chamber of commerce leaders, Christa is watching non-technical people build real automations every week, and she has strong opinions about what keeps everyone else on the sidelines.

    Christa shares the story of a student who built a system that scrapes competitor pricing overnight and delivers a punchy voice memo to the whole sales team every morning. She breaks down the most chronic mistake she sees in startups: spending $150,000 to learn what $15,000 could have taught you. And she explains why AI adoption has to start with leadership literacy, why safety right now is a moral compass and not a policy, and why our relationship to time has to change when a 20-day quote becomes a 20-second one.

    As Christa puts it: your idea brought you into the arena, but your customers grow the arena for you. And it is way more fun to be rich than it is to be right.

    What You'll Learn:

    - Why "the try is the skill," and the skill-before-the-skill myth keeping people out of the game

    - The overbuilding trap: why fear of looking unprepared craters more capital than anything else

    - How to test whether a problem is a "jugular gusher" or a paper cut before you spend a dollar

    - Why non-technical people can build real AI automations after a two-week vocabulary on-ramp

    - How technical language has been used to gatekeep, and why that power is slipping away

    - Why leaders need to become builders before they can set AI expectations for their teams

    - Why AI safety today lives in your moral compass, not in policy or frameworks

    - The daily tool stack Christa runs a global education company with as one person

    In This Episode:

    00:00 Welcome and what Tacit Edge does

    01:05 Building a lifestyle, not an empire

    02:09 The sales team that wakes up to AI voice memos

    05:15 The $150K mistake: overbuilding before the market speaks

    07:30 "I'd rather be rich than right"

    08:11 Jugular gusher or paper cut: testing problems for free

    11:48 The RV office, voice tools, and leaning into your gifts

    15:23 The skill before the skill is a myth

    16:58 How technical language gatekeeps the business

    18:40 Why a chat beats fancy UX

    20:09 From 20-day quotes to 20 seconds

    21:58 Breaking up with our relationship to time

    24:13 Why AI adoption starts with leadership literacy

    26:50 Safety is a moral compass, not a policy

    28:18 Is leadership getting harder?

    29:24 Christa's daily tool stack

    32:37 Transformation is not a point in time

    35:03 Where to find Christa

    About Christa Hill:

    Christa Hill is the CEO of Tacit Edge, where she drives AI literacy across Canada by authoring curriculum and creating courses for every Canadian, whether they are in elementary school, the trades, professional roles, or organizations. Her work sits at the intersection of technology, people, and process, teaching leaders and teams to become builders, not just users, so they can reduce risk, build stronger guardrails, and lean into the human gifts that technology amplifies.

    Connect with Christa:

    Website: https://tacit-edge.com

    LinkedIn: https://www.linkedin.com/in/christajhill/

    Instagram: https://www.instagram.com/christa.hill.ai/

    Show More Show Less
    36 mins
  • What if your AI strategy is making your team faster, but not actually smarter?
    Jun 7 2026

    In this episode of The Learn-It-All™ Podcast, Damon Lembi sits down with Christa Hill, Co-Founder of Tacit Edge and Learnit's Chief AI Learning Officer, to unpack why so many leaders, teams, and organizations are still using artificial intelligence at what Christa calls "brochure-level." Playing around with ChatGPT, Copilot, Claude, or Gemini might feel like progress, but real AI literacy starts when you stop treating AI like a shortcut and start using it to rethink strategy, decision-making, team workflows, and business value.

    Christa explains why most people are still operating at a grade three or four level of AI literacy, why productivity wins eventually cap out, and why leaders cannot keep approving AI tools they do not understand. She also breaks down one of the biggest mistakes companies are making right now: banning AI and accidentally pushing employees into risky "shadow AI" behavior. As Christa puts it, organizations do not have AI problems. They have very human problems surrounding the technology.

    Because AI may have more IQ points than us, but it does not have our judgment, empathy, lived experience, or what Christa calls "your proprietary data set."

    What You'll Learn:
    What "brochure-level" AI use is, and why surface-level productivity hacks are not enough
    Why Christa calls ChatGPT "Captain Confidence," and the final 30% only you can add
    How to avoid wasting money on AI adoption by solving one or two business problems first
    Why productivity wins cap out without connection to team goals and business strategy
    How meeting transcripts and AI can surface trends, risks, and new opportunities
    Why banning AI tools may be one of the riskiest moves a company can make
    The true human advantage: your judgment, empathy, context, and proprietary data set

    In This Episode:
    00:00 Episode preview and introduction
    01:22 Why Copilot doesn't make you AI literate
    03:03 The mistake self-taught AI users keep making
    08:16 The "Captain Confidence" problem with ChatGPT
    10:30 Why most people are still at a grade three AI level
    14:12 Productivity wins are not an AI strategy
    16:52 How one team bought back time with AI literacy
    19:09 Why your team needs "game one days"
    23:15 Why AI literacy makes people less afraid of being replaced
    24:25 Technical debt explained for non-technical leaders
    27:01 Why every meeting should become usable data
    28:52 The "yes, and" exercise that kills bad brainstorming
    31:45 Why people don't have their best ideas on command
    33:41 How leaders can capture ideas before they disappear
    38:21 AI is a mirror, so what is it exposing?
    39:37 Why Christa doesn't buy the AI replacement panic
    42:18 The question every leader should ask AI but probably won't
    45:13 Why banning AI might be your riskiest move
    54:09 The executive AI questions leaders are afraid to ask
    57:18 Smash or pass: the AI tools Christa actually recommends
    01:01:41 The human advantage AI can't copy
    01:03:21 How to know when you need real AI education

    About Christa Hill: Christa Hill is the Co-Founder of Tacit Edge and Chief AI Learning Officer at Learnit. With more than 20 years in technology, product management, and business transformation.

    Connect: Christa on LinkedIn: https://www.linkedin.com/in/christajhill/
    Tacit Edge: https://tacit-edge.com/
    Learnit: https://www.learnit.com
    Follow Learnit on LinkedIn: https://www.linkedin.com/company/learn-it/

    Show More Show Less
    1 hr and 5 mins
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