Road cones. New Zealanders love to hate them. But until recently, when they wore out, they went straight to landfill. RTL decided to change that — and built the country's first fully closed-loop cone recycling programme to prove it.
Road cones are one of New Zealand's most visible — and most complained about — pieces of infrastructure. Media coverage, talkback radio, and even politicians regularly weigh in on the sheer number of them lining our roads. But love them or loathe them, they serve a vital purpose: protecting road workers and the public during maintenance and infrastructure projects.
The real problem isn't the cones themselves. It's what happens to them when they're damaged, worn out, or forgotten. Until recently, the answer for most cones was simple and wasteful — landfill.
RTL decided to change that.
Better Cone is New Zealand's first dedicated road cone recycling programme — a fully closed-loop system that takes cones from any manufacturer, shreds them into chip, and remanufactures that material into the base of brand new cones. Nothing goes to landfill. The programme is nationwide, price-competitive, and already gaining serious traction: since launching in July 2024, Better Cone has diverted over 1,500 cones from landfill — with 620 returned in February 2025 alone. That's seven tonnes of polyethylene kept out of the environment and back in circulation.
In this episode, host Nick Morrison sits down with Joanne McMahon, General Manager of RTL, to hear the full story behind Better Cone — from first idea to market. It's a candid conversation covering:
- How the programme works, and the stakeholders who made it possible
- The two-and-a-half year journey from concept to launch, including six months of manufacturing trials
- The emotional and commercial realities of pushing forward through New Zealand's economic downturn
- How RTL cracked the pricing challenge — and why the two-for-one return model has been key
- The unexpected morale boost the initiative has given the RTL team
- What Joanne would do differently, and what the future of Better Cone looks like
This is a story about sustainability, yes — but it's also a story about leadership, resilience, and what happens when a team refuses to follow the easy path.
Progress in Practice is a Go Well Consulting series profiling the real-world initiatives being brought to market by the businesses we work with — the good ideas, the hard work, and the honest lessons learned along the way.
To find out more about Better Cone, visit RTL's website via the link below.
To learn more about Go Well Consulting and the themes we explore in this series, visit our website linked below.