What if the highest-impact move for a property manager isn’t getting more doors… but earning a seat at the table where cities are built?

In this episode of Property Management Frame Breakers, Pablo Gonzalez unpacks a conversation with developer Chris Weidley that exposes a hidden truth: the people “regenerating neighborhoods” don’t just need capital and construction. They need operators they trust.

This episode is a call to the PMs who’ve always felt they were meant for more than rent collection because there’s a new path forward:

Becoming the Operational Co-Founder.

You’ll learn:

🏙️ Why property management is the “third way” developers create equity (after buying + building)
🧱 The silent constraint behind most development visions: operational trust
💸 Why the “tax shield” strategy (depreciation, long-term gains, bonus depreciation) is operationally fragile
🎯 How PMs can stop pitching for doors and start partnering for shared upside
🤖 Why AI-powered maintenance ownership finally makes city-building partnerships scalable (without the growing pains)

This isn’t just vendor work. It’s shared responsibility, shared upside and shared mission.

🎧 Listen now if you’re ready to stop being seen as a rent collector and start becoming the operator developers can’t build without.

🌟 Stay Connected with Us:
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction: Breaking the Frame of Property Management
00:45 The Hunter vs. Farmer Dilemma
01:40 The Vision of City Building
02:14 Chris Weidley's Approach to Affordable Housing
03:39 The Importance of Exceptional Operations
05:11 The Problem Developers Face
07:28 The Big Opportunity for Property Managers
08:47 Leveraging Operational Tools for Growth
10:12 Conclusion: A Question Worth Sitting With

On this episode of the Property Management Frame Breakers Podcast, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with David Normand to explain how the old model for a maintenance coordinator has been broken (and what’s replacing it.)

David reveals the rise of a new role: the AI Team Lead.

He also reveals why the industry benchmark of 1 coordinator per 200 doors is history. He breaks down the math behind how modern teams are scaling to 2,000 doors per person not by working harder, but by shifting from "triage" to "outcome design."

You'll learn:

⚠️ Why the traditional maintenance coordinator role is becoming obsolete
📉 How open work orders are dropping from ~17% to under 10%
🧠 Why the most valuable skill in maintenance is no longer organization—but storytelling
📝 What the future job description for maintenance actually looks like

If you’re still hiring maintenance coordinators for endurance, this episode will challenge your assumptions and show you what comes next.

🎧 Listen now to meet the role that replaced the maintenance coordinator.

🌟 Stay Connected with Us:

🤝 Connect with David Normand on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:14 The New Benchmark: One Person, 2,000 Doors
01:05 The Math: Dropping Open Work Orders from 17% to 9.8%
03:01 What 80% Automation Actually Looks Like (Intake to Completion)
12:26 Lessons from Managing 55 Maintenance Coordinators at Once 14:06 The "FedEx Method": How We Used to Train for Pain Tolerance
21:20 Where the "Noise" in Maintenance Lives
21:58 The "One Critical Decision" Rule
23:16 The "Feet on the Desk" Philosophy: Why Busy = Failing
26:33 The Old Job Description: "Must Have High Threshold for Pain" 27:58 The New Job Description: Storytellers and Outcome Designers 29:27 The "Leaky Faucet" Example: How to Prompt for Speed
31:57 Why Frontline Staff Are Now Your Most Valuable Strategists
42:20 The 2:35 AM Dishwasher Moment (Real Impact)

AI in our industry isn’t unclear anymore. It’s just unassigned.
And everyone knows it matters.

But most PM leaders keep pushing it to next week because today is already on fire and learning AI feels like one more job on your plate.
The real move now isn’t mastering AI…it’s staffing it.

In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez shares how Courtney Parks escaped AI paralysis by finding “Sal”, a zero-PM-experience tinkerer she empowered to become her AI Integrator.

You’ll learn:

🧠 Why AI is a team expansion, not a solo project (the Cure for AI Paralysis
🔍 3 traits to spot your internal AI Integrator immediately.
🚀 Why zero industry experience is a superpower (The "Outsider" Advantage).
🛠️ How to empower innovators without killing their curiosity.

Whether you are a visionary owner stuck in the weeds or an operator looking for your next breakthrough, this episode is your guide to finding the person who will build your future for you.

🎧 Listen now to stop trying to learn it all yourself and start finding the person who will.

🌟 Stay Connected with Us:
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Why AI Keeps Getting Pushed to “Next Week”
01:30 The Real Problem with AI in Property Management? No One Owns It
03:15 Courtney Parks’ Breakthrough - “AI Didn’t Have to Be My Job”
05:00 Where the AI Role Really Lives
06:45 The AI Integrator Every PM Needs: The “Tinkerer” Profile
08:20 Why Non-PM Backgrounds Win with AI (The Outsider Advantage)
10:15 How to Train an AI Integrator
12:30 Pulling Integrators Into the Room
14:45 Building a Fail-Forward AI Culture
16:10 What AI Capacity Actually Looks Like: 1 Coordinator, 2,000 Doors