Summary

In this episode, Claire and Heather discuss the concept of upskilling and its importance in today's rapidly changing work environment. They explore the challenges of finding time for upskilling and offer suggestions for incorporating learning and growth into daily life. They emphasize the need for continuous education and the benefits of surrounding oneself with people who are also committed to upskilling. The conversation highlights the importance of taking small steps and being consistent in the journey of personal and professional development.

Takeaways

• Upskilling is the process of teaching current employees new skills to adapt to changing conditions or move into different roles within an organization.

• Continuous education and upskilling are crucial in today's rapidly changing work environment.

• Finding time for upskilling can be challenging, but it is important to prioritize learning and growth.

• Incorporating learning into daily life can be done through various methods, such as reading books, listening to audiobooks, or participating in online courses.

• Surrounding oneself with like-minded individuals who are also committed to upskilling can provide motivation and support.

• Taking small steps and being consistent in the journey of upskilling is key to personal and professional development.

Sound Bites

 "I think it's really just learning and growing"

 "But it's hard"

 "I think it should be part of the job"

Keywords

upskilling, IO psychology, learning, growth, continuous education, time management, self-guided learning, surrounding yourself with like-minded individuals, small steps, consistency

Summary

Sandro Bilobrk, a psychological advisor and business coach, discusses the power of the brain and the importance of mental resilience. He shares his personal journey from studying psychology to working in organizations and eventually starting his own coaching practice. Sandro emphasizes the need for awareness and perspective-taking to improve resilience. He also highlights the negative impact of technology on coping skills and suggests that being bored is an opportunity for creativity and self-reflection. Sandro's goal is to help individuals and organizations develop leadership skills and create a positive work-life balance.

Takeaways

• Developing mental resilience is crucial for navigating challenges and finding success.

• Being aware of the present moment and understanding one's current situation is the first step towards building resilience.

• Technology can negatively impact coping skills and the ability to be present.

• Being bored can be an opportunity for creativity and self-reflection.

• Creating a positive work-life balance is essential for overall well-being and success.

Sandro Bilobrk Contact Info

LinkedIn: Sandro Bilobrk https://www.linkedin.com/in/sandro-bilobrk/

Instagram: @fromcoach.sandrobilobrk https://www.instagram.com/fromcoach.sandrobilobrk/

Website: www.fromcoach.com

Sound Bites

"Developing mental resilience is crucial for success."

"Being bored is an opportunity for creativity and self-reflection."

"Technology can negatively impact coping skills and presence."

Keywords

power of the brain, mental resilience, awareness, perspective-taking, coping skills, technology, work-life balance

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In this episode, Claire Beich interviews Heather Fife to determine communication styles. They discuss the importance of effective communication in the workplace and how to assess communication skills during the hiring process. They cover topics such as verbal communication, listening skills, non-verbal communication, and delivering difficult feedback. The conversation provides insights into strategies for successful communication and the importance of empathy in delivering feedback.

With the help of ChatGPT, here are some more good questions to ask to help determine a candidate's communications skills:

• Can you provide an example of a time when you had to explain a complex idea to someone with little knowledge of the subject? How did you ensure they understood it?

• Describe a situation where you had to handle a difficult conversation with a coworker or customer. How did you approach it?

• Can you share an experience where you successfully persuaded others to adopt your idea or solution? What strategies did you use?

• Tell me about a time when you had to present information to a group. How did you prepare, and how did you engage your audience?

• Tell me about a time you had to deliver difficult feedback to a colleague or subordinate. How did you approach it?

o Purpose: Assesses empathy, tact, and effectiveness in delivering sensitive information.

• Can you share an experience where you had to gather feedback from others to complete a project? How did you handle it?

o Purpose: Looks at communication in a feedback loop to enhance outcomes and personal performance.

• Describe a situation where you received constructive feedback. How did you react, and what actions did you take as a result?

• How do you ensure that you actively listen to your colleagues or clients during meetings or discussions? Can you give an example?

• Describe a time when you had to communicate with someone who spoke a different language or came from a different cultural background. How did you adapt your communication style?

o Purpose: Evaluates the adaptability and awareness of the audience

• Can you share an example of when you had to communicate a challenging message to a team? How did you ensure your message was well-received?

• Tell me about a time you had to deliver difficult feedback to a colleague or subordinate. How did you approach it?

o Purpose: Assesses empathy, tact, and effectiveness in delivering sensitive information.

• Can you share an experience where you had to gather feedback from others to complete a project? How did you handle it?

o Purpose: Looks at communication in a feedback loop to enhance outcomes and personal performance.

Find our Episodes here:

• ☕Spotify Episodes Here: https://open.spotify.com/show/3VT9dWbsYRAjtHdQkg9kii

• ☕Amazon Episodes Here:

• https://music.amazon.com/podcasts/b6f482f0-eb20-41af-ae3d-4cf7060b1b81/psych-your-way-to-success

• ☕Apple Episodes Here:

• https://podcasts.apple.com/us/podcast/psych-your-way-to-success/id1708644152

• ☕YouTube Episodes Here:

• https://www.youtube.com/playlist?list=PLcaY4dMjdwExi0KKh0JGN-sgdAdYQjfV0

Takeaways

• Effective communication is crucial in the workplace and should be assessed during the hiring process.

• Open-ended questions are more effective in assessing communication skills than yes/no questions.

• Adapting communication styles to different cultural backgrounds and languages is important.

• Approaching difficult feedback with empathy and kindness can lead to better outcomes.

• Being aware of one's own communication style and actively seeking feedback can lead to personal growth.

Sound Bites

"Communication is the largest complaint in the workplace."

"How people are receptive to feedback is more important than the feedback itself."

"Describe a time when you had to communicate with someone from a different cultural background."