S01 E05: CSDM Why Bother?
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ServiceNow CSDM - I've heard of it but what is it? How should I approach it? Most most of all, why bother in the first place?
In this episode Russ and I talk about the Common Service Data Model (CSDM) which helps identify the right places to put service related data within the CMDB.
For more info:
CSDM 4.0 Conceptual Model
What is the CSDM?
CSDM Basics
Feel free to drop us a mail below and make sure you follow to catch the next episode.
Email: talktotheduck@service-ducks.com
#serviceducks #talktotheduck
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