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Say It Skillfully®

Say It Skillfully®

Written by: Molly Tschang
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Molly Tschang's Say It Skillfully® is a show that helps you benefit from Molly's guidance on the best possible ways to speak your mind at work in a positive and productive manner. She helps everyone from CEOs to interns to recognize that we are all both part of the problem as well as the solution, and that the path to solving any problem is to say what needs to be said. Molly is a rare breed: tough enough to advise CEOs and company boards, but empathetic enough to understand the human costs of not allowing talent to shine. She has helped dozens of management teams navigate the human after-effects of mergers and acquisitions, and her show brings her expert guidance to a wider audience.Molly Tschang Economics Management Management & Leadership Self-Help Success
Episodes
  • 234 Say It Skillfully® – Dr. Michael Bartoszek, Listen So Others Feel Heard

    234 Say It Skillfully® – Dr. Michael Bartoszek, Listen So Others Feel Heard
    Sep 22 2026

    CHAPTERS
    00:00 Introduction to Dr. Michael Bartozek and his background
    03:46 The importance of supporting healthcare teams
    04:07 Dr. Bartozek's journey in military medicine
    06:00 Leadership and communication in healthcare settings
    07:26 Balancing service, family, and personal growth
    09:40 How to speak up with honesty and warmth
    11:12 Using curiosity to navigate difficult conversations
    12:40 The role of assumptions and questioning in conflict resolution
    14:07 Building trust through warmth and authenticity
    17:30 Practicing new skills in everyday interactions
    19:21 Creating meaningful impact beyond monetary rewards
    22:35 The power of small acts of connection
    23:03 People first: what it truly means in healthcare
    25:32 Handling conflict and finding the middle ground
    29:57 Maintaining hope and resilience in challenging times
    33:39 What it means to be a change maker
    35:42 Embracing discomfort for growth
    37:46 Practicing and building confidence in conversations
    38:04 A practical tip: listen so others feel heard
    38:58 Reflections on sharing and vulnerability
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    41 mins
  • 233 Say It Skillfully® – Jamie Ramsden, A Journey from Music to Leadership

    233 Say It Skillfully® – Jamie Ramsden, A Journey from Music to Leadership
    Aug 26 2026

    CHAPTERS
    00:00 Welcome and introduction to Jamie Ramsden
    02:37 Growing up in a family of professional musicians
    05:54 Music, education, and lessons from Jamie’s parents
    07:31 What sports taught Jamie about teamwork and discipline
    08:43 Falling in love with France
    09:51 An unconventional path into international business
    12:18 Taking his first job in a foreign country
    14:52 Moving to America and pursuing an interesting life
    16:05 Transforming a struggling automotive business
    19:39 Becoming a CEO at 33
    20:52 From chief executive to executive coach
    23:40 Learning through mistakes and experimentation
    26:21 When leaders overwhelm their teams
    28:24 Creating a culture where people can speak honestly
    30:34 “Feed your people or lose your throne”
    34:53 The pressures and competing demands of leadership
    37:19 Developing self-awareness and a strong sense of self
    39:21 A time Jamie did not say it skillfully
    42:41 Family, hobbies, and life outside of work
    45:13 The one thing Jamie wishes he could change
    46:43 Rapid-fire questions: astronaut, pirate, and “Rambo”
    48:15 Jamie’s top takeaway
    49:10 Reflecting on sharing his journey
    50:03 Closing thoughts from Molly
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    49 mins
  • 232 Say It Skillfully® – Thando Lamula, Fealess Outward to Fearless Within

    232 Say It Skillfully® – Thando Lamula, Fealess Outward to Fearless Within
    Jul 28 2026
    In episode 233 (Our Voices #44) of the Say It Skillfully® podcast, Molly sits down with Thando Lamula—Chartered Tax Advisor, board chair, and Mrs. Africa—for a raw conversation about what it really takes to find and use your voice, even after outward success. Thando shares her extraordinary path: growing up on a sunflower farm in South Africa, navigating two faiths at once, and earning the nickname “General” in university for her fearlessness. She built a career in tax law—finishing her master’s degree with her newborn daughter waiting in the car outside night class so she could slip out to breastfeed—and has since chaired boards, won awards, and been crowned Mrs. Africa. But Thando opens up about the six years she spent staying silent, even as everyone around her called her fearless. She shares what changed after reading Say It Skillfully and attending INSEAD, and the courage—and consequences—that came with finally speaking up for herself. Honest and hard-won, this episode is a reminder that being fearless for everyone else is not the same as being fearless for yourself—and that the second kind is the one that changes your life. CHAPTERS 00:00 Introduction to Molly and Thando Lamula 01:48 Thando's early life and childhood on a farm 05:04 Her journey through education and career in tax law 10:09 The importance of resilience and self-belief 15:07 Balancing family life with a professional career 20:01 The power of speaking up and authenticity 29:47 Lessons from setbacks and redirections 39:49 The significance of community and sisterhood 49:55 Reflections on future aspirations and growth 01:00:07 Final thoughts and encouragement
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    1 hr
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