Season 2, Episode 4 — Transforming logistics with data-driven operations
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Season 2, Episode 4 — Transforming logistics with data-driven operations
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Annual driver turnover at large carriers has hovered near 90% for much of the last decade.* Bring in new technology without the people who use it every day, and that number only gets worse.
In this episode of Operator Grade, we hear from Raudel Arriaga, Director of Logistics at Ferrellgas, whose Blue Rhino brand keeps propane cylinders stocked at stores nationwide through a network of roughly 500 drivers. Raudel shares how his team rolls out new technology by bringing drivers into the process from day one instead of after the fact. You'll hear how that approach turns a top-down mandate into something the fleet wants to use, and why driver feedback now shapes decisions long after a new tool goes live.
Guest: Raudel Arriaga, Director of Logistics at Ferrellgas (ferrellgas.com)
Host: Heather Ash, Sr. Content Marketing Manager at Samsara
Operator Grade is an original podcast by Samsara (samsara.com).
*source: American Trucking Associations