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ServiceNow Podcasts

ServiceNow Podcasts

Written by: ServiceNow Community Podcasts
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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

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2026 ServiceNow Community Politics & Government
Episodes
  • AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman

    AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman
    May 7 2026

    Most organizations are treating AI governance as a compliance checkbox. Victoria Gamerman argues it's the gateway that finally forces organizations to confront the human side of AI adoption. In this episode, Victoria breaks down why the POC-to-operationalization gap is so hard to close, why people, process, and data each carry more human weight than most leaders acknowledge, and what "AI-ready data" actually means and a reminder that AI isn't a technology problem. It never was.

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    41 mins
  • TAKEAWAY - AI Governance Isn't Compliance. It's About Humans with Victoria GamermaN

    TAKEAWAY - AI Governance Isn't Compliance. It's About Humans with Victoria GamermaN
    May 7 2026

    This is the takeaway episode with Victoria Gamerman who argues that AI Governance is the gateway that finally forces organizations to confront the human side of AI adoption.

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    6 mins
  • AI Appetite Is Easy, Digestion Is Hard with Diana Wu David

    AI Appetite Is Easy, Digestion Is Hard with Diana Wu David
    May 1 2026

    Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the building. The harder question, one that most leaders are avoiding, is what happens to the humans? Diana Wu David, Director of Futures at ServiceNow joins Juan and Tim to unpack what leaders should and should not be doing.

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    54 mins
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