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Small Business Lab by the UGA Small Business Development Center

Small Business Lab by the UGA Small Business Development Center

Written by: UGA Small Business Development Center
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About this listen
Small Business Lab is a practical, conversational podcast for entrepreneurs, business owners and the people who support them across Georgia. Hosted by Bennett West of the UGA SBDC, each episode features candid conversations with business owners and industry experts, offering practical insights on marketing, financing, operations, leadership and growth to help small businesses succeed. Small Business Lab makes business knowledge accessible for anyone building, managing or supporting a small business.UGA Small Business Development Center Economics
Episodes
  • You're Hired! An Overview of the Employment Landscape for Small Businesses with Sarah Lamar
    Sep 29 2026

    In Episode 5 of the Small Business Lab podcast, host Bennett West sits down with Sarah Lamar, an employment law partner at Hunter MacLean in Savannah, Georgia, to explore the legal fundamentals small business owners need to know when hiring and managing employees. They discuss employee-count thresholds, overtime and worker classification, hiring and background checks, employee handbooks, performance issues, harassment claims, non-competes, social media policies and emerging workplace concerns around AI. Sarah also explains the risks of employee misclassification and why Employment Practices Liability Insurance (EPLI) matters. Whether you're hiring your first employee or managing a growing team, this episode offers practical legal insights to help you stay compliant and avoid costly mistakes.

    This episode is for educational and informational purposes only and does not constitute legal advice. Employment laws and their application vary by jurisdiction and individual circumstances. Business owners should consult a qualified attorney regarding their specific situation.

    About our Guest:

    Sarah Lamar is a partner at Hunter MacLean’s Savannah Office and practices employment law. She has been named a Georgia Super Lawyer and one of the Best Lawyers in America in Labor and Employment Law. She received her B.A. in History from Yale University and her J.D. from Emory University.

    Episode Chapters:

    0:00 – Introduction & Guest Welcome

    2:22 – Employee County Thresholds & Key Employment Laws

    5:40 – Overtime Rules & Exempt vs. Non-Exempt Employees

    7:19 – Hiring: Job Descriptions, Applications & Interviews

    11:03 – Background Checks & Reference Checks

    15:33 – W-2 Employees vs. 1099 Independent Contractors

    22:39 – Managing Employees: Communication & Documentation

    27:40 – Harassment & Hostile Work Environment Claims

    33:18 – Performance Evaluations

    35:16 – Employee Handbooks & Workplace Policies

    38:24 – Non-Competes, NDAs & Confidentiality Agreements

    41:17 – Social Media Policies & the National Labor Relations Act

    44:03 – AI in the Workplace

    46:37 – EPLI Insurance, Trusted Advisors & Closing Thoughts

    Links:

    https://www.huntermaclean.com

    Connect With Us:

    Follow the UGA SBDC on Facebook, Instagram and LinkedIn.

    Learn More About the UGA SBDC:

    The University of Georgia Small Business Development Center (SBDC) provides tools, training and resources to help small businesses grow and succeed. Designated as one of Georgia’s top providers of small business assistance, the UGA SBDC has 17 offices ranging from Rome to Valdosta to serve the needs of Georgia’s business community. Learn more athttps://georgiasbdc.org, or request assistance at https://georgiasbdc.org/request-for-assistance/.

    About the Host:

    Bennett West brings decades of experience in sales, operations and supply chain leadership across consulting, private equity and manufacturing. He has held leadership roles at Deloitte and EY, where he specialized in manufacturing, operational improvement and supply chain strategy, ultimately leading EY's Midwest Supply Chain practice with responsibility for business development and client delivery. In private equity, Bennett served as an operating partner, helping portfolio companies improve performance and drive growth. Now, Bennett is a Business Consultant at the UGA SBDC in Savannah, consulting with small business owners and teaching continuing education programs.

    This podcast is presented for educational purposes only. The UGA SBDC does not endorse specific products or services mentioned in the episode.

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    50 mins
  • Franchising 101: Opportunity, Risk and Reward with Peter Labib
    Sep 15 2026

    In this episode:

    In this episode of the Small Business Lab podcast, host Bennett West talks with Peter Labib, a Freddy's Frozen Custard & Steakburgers franchisee, about the complete franchising journey — from an unexpected layoff after 25 years at UPS to researching franchise concepts, navigating the FDD and discovery day process, negotiating territory rights, securing SBA financing for a $1.5–2.5 million build-out, and managing the chaotic final weeks before opening day. Peter shares practical advice and hard-won lessons for any entrepreneur considering the franchise path.

    About our Guest:

    Peter Labib is a multi-unit franchisee of Freddy's Frozen Custard & Steakburgers, based in New Jersey.

    Episode Chapters:

    00:00 – Welcome & Introduction

    01:25 – About our guest, Peter Labib

    03:47 – The Discovery Process: Why Franchising?

    08:27 – Choosing Freddy’s: Vetting & First Contact

    10:33 – Territories, FDD & Discovery Day

    17:07 – Franchise Commitments & Development Plans

    20:28 – Real Estate & Financing the Build

    25:00 – Build-Out to Opening Day

    27:07 – Pre-Opening: Hiring & Operations

    30:23 – Lessons Learned & Keys to Success

    Links:

    Upcoming UGA SBDC class on franchising: https://ugasbdc.training/uwg/0874-001

    This is an in-person class held in Carrollton, GA.

    Connect With Us:

    Follow the UGA SBDC on Facebook, Instagram and LinkedIn.

    Learn More About the UGA SBDC:

    The University of Georgia Small Business Development Center (SBDC) provides tools, training and resources to help small businesses grow and succeed. Designated as one of Georgia’s top providers of small business assistance, the UGA SBDC has 17 offices ranging from Rome to Valdosta to serve the needs of Georgia’s business community. Learn more at https://georgiasbdc.org, or request assistance at https://georgiasbdc.org/request-for-assistance/.

    About the Host:

    Bennett West brings decades of experience in sales, operations and supply chain leadership across consulting, private equity and manufacturing. He has held leadership roles at Deloitte and EY, where he specialized in manufacturing, operational improvement and supply chain strategy, ultimately leading EY's Midwest Supply Chain practice with responsibility for business development and client delivery. In private equity, Bennett served as an operating partner, helping portfolio companies improve performance and drive growth. Now, Bennett is a Business Consultant at the UGA SBDC in Savannah, consulting with small business owners and teaching continuing education programs.

    This podcast is presented for educational purposes only. The UGA SBDC does not endorse specific products or services mentioned in the episode.

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    35 mins
  • Beyond the Bank: Financing for the Small Business with Victoria Saxton, President and CEO of the Small Business Assistance Corporation
    Sep 1 2026

    Episode Title: Beyond the Bank: Financing for the Small Business with Victoria Saxton, President and CEO of the Small Business Assistance Corporation

    In this episode:

    In this episode, Bennett West sits down with Victoria Saxton, President and CEO of the Small Business Assistance Corporation (SBAC), a Savannah-based nonprofit CDFI serving 53 counties in southeast Georgia and six in South Carolina. Victoria shares her journey from accounting student to nonprofit leader, then walks through how the SBAC differs from traditional banks as a mission-focused lender — collaborating with banks rather than competing with them. The conversation covers the organization's wide range of loan programs, its specialization in startup financing and what borrowers need to qualify.

    Episode Chapters:

    00:00 – Introduction

    01:08 – About our guest, Victoria Saxton

    03:38 – What is the Small Business Assistance Corporation (SBAC)?

    06:35 – SBAC vs. Banks

    08:34 – Loan programs overview

    11:44 – Loan sizes, uses and startups

    19:02 – Collateral, credit and qualifying

    27:28 – Current programs and partnerships

    30:24 – Closing and resources

    Links:

    https://www.savannahdba.com

    Connect With Us:

    Follow the UGA SBDC on Facebook, Instagram and LinkedIn.

    Learn More About the UGA SBDC:

    The University of Georgia Small Business Development Center (SBDC) provides tools, training and resources to help small businesses grow and succeed. Designated as one of Georgia’s top providers of small business assistance, the UGA SBDC has 17 offices ranging from Rome to Valdosta to serve the needs of Georgia’s business community. Learn more athttps://georgiasbdc.org, or request assistance at https://georgiasbdc.org/request-for-assistance/.

    About the Host:

    Bennett West brings decades of experience in sales, operations and supply chain leadership across consulting, private equity and manufacturing. He has held leadership roles at Deloitte and EY, where he specialized in manufacturing, operational improvement and supply chain strategy, ultimately leading EY's Midwest Supply Chain practice with responsibility for business development and client delivery. In private equity, Bennett served as an operating partner, helping portfolio companies improve performance and drive growth. Now, Bennett is a Business Consultant at the UGA SBDC in Savannah, consulting with small business owners and teaching continuing education programs.

    This podcast is presented for educational purposes only. The UGA SBDC does not endorse specific products or services mentioned in the episode.

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    32 mins
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