Episodes

  • Brilliance Summit Series - Inspiring the Future Generations | Celeste Ross and Marie Lewis
    Oct 13 2026

    In this episode, we explore the journeys of two inspiring leaders, Celeste Ross, Organizational Development Manager at Praxis Packing Solutions, and Marie Lewis, Founder and Executive Director of Rebecca's Daughters as they share their stories of impact, leadership, and service. Their experiences highlight the importance of community, purpose, and empowering others to create positive change. Celeste was named the Top Honoree in the Emerging Leader category at this year's West Michigan Woman Brilliance Awards, while Marie was named the 2026 Champion of Service.

    Key Topics

    Leadership journeys of Celeste Ross and Coach Marie

    The significance of community and mentorship

    The impact of awards on personal and professional growth

    The role of purpose and service in leadership

    Strategies for empowering emerging leaders

    The importance of boundaries and self-awareness in service

    The ripple effect of kindness and inspiration

    Chapters

    00:00 Introduction to the West Michigan Brilliance Awards and Guests

    01:08 The significance of recognition and community impact

    03:03 Reflections on receiving the Brilliance Awards

    05:30 The role of storytelling in leadership and service

    07:42 Initial reactions to nominations and awards

    11:43 The importance of character and humility in finalists

    15:27 Creating a village and finding support systems

    18:58 Celeste Ross on organizational development and empowering leaders

    25:49 Coach Marie’s story behind Rebecca’s Daughters

    31:04 The influence of faith and boundaries in service

    37:23 Looking forward to the Brilliant Summit and community impact

    44:22 Defining brilliance and acting with purpose

    Show More Show Less
    46 mins
  • Brilliance Summit Series -Bringing Women Together | Kasie Smith
    Oct 6 2026

    In this episode, Kasie Smith, president and publisher of Serendipity Media, shares the story behind West Michigan Woman Magazine, the creation of the Brilliance Awards, and the upcoming Brilliance Summit. Discover how these initiatives celebrate women, foster community, and inspire action in West Michigan.

    Key Topics:

    The founding of Serendipity Media and West Michigan Woman Magazine

    The origin and evolution of the Brilliance Awards

    The creation and purpose of the Brilliance Summit

    Lessons learned from profiling women in West Michigan

    The importance of community recognition and mentorship

    Future opportunities for growth and engagement in the community

    Chapters

    00:00 Introduction and Series Overview

    01:06 Meet Kasie Smith and the Mission of Serendipity Media

    02:05 The Inspiration Behind Starting Serendipity Media

    04:25 The Launch of West Michigan Woman Magazine

    09:08 Lessons from Profiling Women in West Michigan

    11:24 The Origin of the Brilliance Awards

    16:23 The Birth of the Brilliance Summit

    19:00 Details and Impact of the Brilliance Summit

    23:03 Highlights of the 2023 Brilliance Awards and Categories

    24:32 Recognizing Women at All Career Stages

    28:30 Topics and Speakers for the 2023 Brilliance Summit

    36:25 Future Growth and Opportunities for West Michigan Women

    44:52 Event Details and How to Get Involved

    Show More Show Less
    44 mins
  • Slow Down and Appreciate the Process | Rob Sharp -ArtPrize Artist
    Sep 29 2026

    On a special ArtPrize themed episode of Symplicity Conversations, we are joined by Rob Sharp, a young fiber artist, shares his journey from crocheting as a hobby to creating a massive crochet bouquet for Art Prize, exploring themes of slowing down, intentionality, and imagination. Rob's piece, "Yours Truly" is featured in the Symplicity Communications Building during the ArtPrize event in Grand Rapids, September 17th-October 3rd.

    Vote for Rob's piece here: ArtPrize Entries
    See more of Rob's work here: https://www.instagram.com/rob.sharp.handcrafted and here: https://www.tiktok.com/@rob.sharp.handcrafted

    Chapters

    00:00 Introduction to Rob Sharp and his crochet art

    02:29 Rob's background and how he started crocheting during COVID

    04:43 The inspiration behind the large crochet bouquet

    08:51 The symbolism of flowers and connection in Rob's work

    12:06 The process and challenges of creating a 12-foot crochet bouquet

    16:18 How art prize and community support influence emerging artists

    17:41 The importance of imagination and childhood wonder in art

    22:50 Rob's future plans and encouragement for aspiring artists

    Key Topics

    Rob Sharp's background and how he started crocheting during COVID

    The transition from making sweaters to creating large-scale art pieces

    The process and time investment of over a thousand hours and 100 skeins of yarn

    The significance of flowers and their representation in Rob’s work

    The role of imagination and wonder in art, inspired by childhood and movies

    Support from family and community in pursuing artistic goals

    The impact of art exhibitions like Art Prize on emerging artists

    Encouragement to think bigger and pursue creative dreams

    Show More Show Less
    24 mins
  • The Cybersecurity Mistakes Costing You Trust | Patrick Hayes
    Sep 22 2026

    In this episode, host Catherine Ripley is joined by Patrick Hayes, Chief Experience Officer and Field CISO at Third Wave Innovation, to discuss the cybersecurity challenges faced by nonprofits, the importance of data protection, and how organizations can prepare for and respond to cyber threats, especially with the rise of AI and automation.

    Key Topics:

    Cybersecurity challenges for nonprofits

    Importance of data protection and trust

    Impact of AI and automation on security

    Cyber insurance and risk management

    Best practices for cybersecurity in small organizations

    Chapters

    00:00 Introduction to cybersecurity challenges for nonprofits

    02:07 The importance of trust and reputation in cybersecurity

    03:58 Real-world examples of cyber threats to organizations

    06:51 Valuable data targeted by attackers

    10:05 Prioritizing cybersecurity protections for small nonprofits

    12:57 Understanding MDR and its role in security

    15:52 Monitoring and responding to cyber threats 24/7

    18:46 Attackers' tactics and social engineering

    22:09 The significance of cyber insurance and risk management

    25:03 Common mistakes in cyber insurance applications

    27:48 Aligning cybersecurity with organizational strategy

    31:09 The role of third-party providers and MSPs

    34:08 Privacy policies and legal considerations

    36:54 Building a cybersecurity strategy with board involvement

    40:12 Funding cybersecurity through community support

    43:01 The upcoming Nonprofit Technology and Innovation Summit

    45:48 Final thoughts on cybersecurity as a business priority

    Show More Show Less
    49 mins
  • Lessons From Starting and Growing a New Business | Richard App and Monica Steimle-App
    Sep 15 2026

    In this episode, Monica Steimle-App and Richard App share their journey of launching Innovar Advisors, a consulting firm focused on helping organizations navigate growth, strategy, and transformation. They discuss the importance of community, leadership, collaboration, and the lessons learned from their diverse experiences.

    Chapters

    00:00 Introduction to Monica and Richard and their new venture
    04:55 The timing and challenges of starting a new business
    08:34 Their approach to helping businesses navigate change
    12:00 Leadership challenges and the importance of diverse teams
    15:11 Balancing work and personal life as partners
    19:41 Rapid fire questions: personal preferences and insights
    20:18 Recommended books and influential reads
    21:04 Technology essentials and analog preferences
    23:06 Common leadership challenges today
    24:47 The value of surrounding yourself with the right team
    25:15 Embracing change and reacting with resilience
    26:51 The importance of authentic giving and community involvement
    28:58 Transition from corporate to small business leadership
    29:25 Supporting leaders through difficult decisions
    30:45 Building a network of trusted advisors
    33:09 Celebrating successes and overcoming setbacks
    36:54 The community of West Michigan and its future
    40:32 Community projects and long-term vision
    44:26 Overcoming imposter syndrome and self-doubt
    46:54 How to connect with Monica and Richard

    Key Topics:

    The decision to launch Innovar Advisors and the journey behind it
    The importance of community and local partnerships in business
    How diverse experiences strengthen leadership and business strategies
    The role of collaboration and networking in business growth
    Balancing personal and professional life as business partners
    Lessons learned from starting and growing a new business
    The impact of technology and innovation on small businesses
    Strategies for navigating change and uncertainty in business
    The importance of authenticity and giving back to the community
    Advice for aspiring entrepreneurs and business leaders

    Show More Show Less
    51 mins
  • AI's Real Impact on Business | Elizabeth Goede
    Sep 8 2026

    Elizabeth Goede, founder of Ratliff Consulting, shares her extensive experience with AI, entrepreneurship, and how organizations can navigate the rapidly evolving AI landscape responsibly. This episode covers AI's impact on business, ethical considerations, and practical strategies for implementation.

    Chapters

    00:34 — Introduction to the episode and guest

    01:52 — Quote of the day from Alan Kay

    02:50 — Elizabeth’s journey into AI and entrepreneurship

    04:31 — The evolution of AI from 2012 to today

    08:04 — The bias and diversity issues in AI development

    08:50 — Ethics and responsible AI use

    10:23 — AI’s role in internal and external business processes

    13:01 — Helping businesses understand AI’s real potential

    16:07 — What kind of organizations Elizabeth works with

    20:37 — The importance of data as a company asset

    28:02 — Common misconceptions about AI

    29:16 — The biggest misconceptions about AI today

    35:45 — The launch of Spark AI Lab and its mission

    42:33 — Elizabeth’s platform for women in tech and AI

    50:00 — Exciting future of AI and entrepreneurship

    53:32 — Closing thoughts and key takeaways

    Key Topics:

    Ethical considerations and bias in AI

    Data management and governance in AI

    Practical applications of AI in business processes

    The importance of human oversight and soft skills in AI

    Show More Show Less
    55 mins
  • The Strategic Approach to Business Growth | Bana Qashu
    Sep 1 2026

    In this episode, Bana Qashu shares her entrepreneurial journey, leadership lessons, and insights into navigating the fast-paced tech industry. Discover how genuine relationships, resilience, and strategic partnerships drive success in business.

    Chapters

    00:00 Introduction to Bana Qashu and her background
    02:00 The importance of hard work and resilience in entrepreneurship
    03:44 Bana’s career journey from nonprofit to technology
    06:20 Building a network and seeking mentorship
    09:04 The challenges of starting and scaling a business
    12:13 Leveraging AI and technology to support business operations
    14:07 Bana’s consulting approach and market strategy
    16:55 Opportunities in the tech industry and partnerships
    19:58 The power of giving back and building a positive culture
    26:52 Rapid-fire questions: books, AI, and personal preferences
    40:44 Advice for emerging women leaders and entrepreneurs
    44:42 The importance of authenticity, self-trust, and resilience
    48:00 Closing remarks and key takeaways from Bana's story

    Key Topics:

    Bana Qashu’s career transition from nonprofit to technology
    The importance of authentic relationships and networking
    Challenges and lessons of entrepreneurship
    Building strategic partnerships in tech
    Leveraging technology and AI for business growth
    The role of resilience and self-trust in success
    Balancing work and personal growth as an entrepreneur
    The significance of giving back and mentorship

    Show More Show Less
    49 mins
  • How To Build Relationships and Understand Outcomes | Jim Glackin
    Aug 25 2026

    Jim Glackin, Chief Revenue Officer at COEO Solutions, shares his extensive career journey in the telecom industry, his passion for customer experience, and innovative approaches at COEO to deliver business outcomes. He shares his journey from ATT to a smaller company where the focus is on building better vendor relationships and truly understanding customer outcomes.

    This episode offers valuable insights into leadership, channel programs, and leveraging technology for better organizational results.

    Chapters

    00:00 Introduction to Symplicity Conversations

    01:08 Jim Glacken's Career Journey

    03:37 The Importance of Mentorship and Connections

    14:16 Customer Experience and Technology Integration

    19:58 Understanding COEO Solutions

    23:14 Innovative Approaches to IT Purchasing

    27:29 Quickfire Questions and Personal Insights

    33:12 Pilots and Dogs: A Unique Passion Project

    40:45 Leadership Lessons Learned

    49:25 Final Thoughts and Reflections


    Key Topics

    Jim Glackin's career evolution over 30 years in telecom

    The importance of customer care and relationship building

    How COEO is redefining vendor and partner collaboration

    The role of technology and cloud in modern business

    Leadership lessons learned from large corporations to startups

    The significance of mentorship and networking in career growth

    #telecom, #leadership, #customerexperience, #channelprograms, #technology, #COEO, #businessoutcomes, #careerjourney

    Show More Show Less
    51 mins