On Episode 57 of the TID Water & Power Podcast we're joined by CEO of GreatBlue Research, Michael Vigeant, to discuss customer research and satisfaction surveys.

As a community-owned utility, it’s important for TID to understand the needs of our customers and understand how we can continue to meet expectations. Customer satisfaction surveys are a key part of receiving feedback from our community to understand those needs and expectations.

On this episode we discuss the purpose of customer surveys, the approach to designing surveys, and the results of TID’s recent customer satisfaction surveys.

Let’s get social!
Facebook: @TurlockID
Instagram: @TurlockID
Twitter: @TurlockID
LinkedIn: /company/turlockid

Find out more about TID at https://www.TID.org/podcast.

Episode 56 of the TID Water & Power Podcast features a compilation of interviews with TID employees, community members, and more—all recorded live from TID’s Celebration of Water & Power event on October 8, 2026.

The TID Celebration of Water and Power is an annual event held at TID’s Main Office in Turlock that features interactive display booths hosted by TID employees, District equipment, music, giveaways and food trucks.

The event recognizes Public Power Week, Water Professionals Appreciation Week, Customer Service Week, and all things water and power. The annual gathering is open to all TID customers, TID employees and their families and is a fun opportunity to find out more about what goes on at your local public power utility.

We hope you enjoy hearing from some of the event attendees and that you will be inspired to join us for the Celebration in 2026!

Let’s get social!
Facebook: @TurlockID
Instagram: @TurlockID
Twitter: @TurlockID
LinkedIn: /company/turlockid

Find out more about TID at https://www.TID.org/podcast.

On Episode 55 of the TID Water & Power Podcast we're joined by TID Materials Management Department Manager, Jason Perez, to discuss materials management.

Driving around our community it’s impossible to miss TID equipment—from poles to transformers, vehicles, canals, irrigation gates, and everything in between. At TID, the Materials Management Department is tasked with procuring all of these items.

But it’s much more than that. As publicly-owned utility, TID has strict purchasing guidelines it has to meet and the Materials Management Department ensures that the District stays in compliance.

On this episode we discuss the District’s purchasing requirements, how we work with vendors and suppliers, and how we manage an inventory of thousands of pieces of equipment.

Let’s get social!
Facebook: @TurlockID
Instagram: @TurlockID
Twitter: @TurlockID
LinkedIn: /company/turlockid

Find out more about TID at https://www.TID.org/podcast.