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Talking Shop with ShopOwner

Talking Shop with ShopOwner

Written by: Babcox Media
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 Shop Owner magazine explores management topics with some of the industry’s best shop owners and business leaders.Copyright Babcox Media
Episodes
  • Tektonic 2026 — Training, Tech & Real Results

    Tektonic 2026 — Training, Tech & Real Results
    Feb 19 2026
    Doug Kaufman sits down with Sunil Patel, founder & CEO of TekMetric, to unpack Tektonic 2026 — an industry-wide conference built for every role in the repair shop, not just a vendor event.

    Learn how TekMetric’s data view across more than 14,000 shops reveals what top performers do differently and how Tektonic will translate those insights into practical, measurable outcomes.

    Patel explains the conference format — 75 role-based breakout sessions where owners, service writers, technicians and foremen can “choose your own path” through hands-on technical training (including EV topics), service-writing skill workshops, MSO growth panels and a coaches debate. Hear about keynote speakers, networking opportunities, and TekMetric’s consultative approach to helping shops reach their next result (for example, improving average repair order through better DVIs and photo standards).

    Event starts April 9, 2026 at the Marriott Marquis Houston. More info and registration: TekMetric.com/Tektonic
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    11 mins
  • Taming the Chaos: How Shop Owners Can Regain Control

    Taming the Chaos: How Shop Owners Can Regain Control
    Aug 22 2025
    In this episode of Talking Shop with ShopOwner, Doug Kaufman interviews David Rogers, COO of Keller Brothers and founder of Auto Profit Masters, about the challenges automotive repair shop owners face with juggling multiple management systems.

    Rogers emphasizes that many shops lose thousands of dollars monthly due to inefficiencies stemming from fragmented systems that don't communicate with each other.Rogers introduces Shop4D, an ecosystem solution developed to address these issues. Shop4D integrates various aspects of shop management, providing real-time data and connectivity to empower shop owners, managers, and technicians. This allows for better decision-making, improved efficiency, and increased profitability.

    Developed with a $15 million investment and tested in Rogers' own shop, Shop4D aims to give independent shops a competitive edge against larger dealerships and chains by enabling efficiency, transparency, and employee empowerment. Rogers stresses the importance of finding a system where all components are centralized, and the software company takes ownership of any issues, rather than passing the blame.

    Shop4D supports multi-shop operations and enables technicians to work better without unnecessary stress, Rogers emphasizes. Ultimately, Rogers hopes to help the entire automotive industry to succeed.

    Shop owners interested in learning more can visit Shop4D.com or email David directly at david@shop4D.com.
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    39 mins
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