• Flow, Friction, and Value
    Jan 22 2026

    Hello friends, and welcome to another episode of the Testing Peers podcast.

    In this episode, Chris, Dan, David, and Russell come together for a wide-ranging conversation about flow, what it really means, and why it matters far beyond speed or delivery metrics. The discussion starts with some light New Year banter before quickly moving into systems thinking, value, and the often unseen friction that slows organisations down.

    The group explore flow as something that exists across people, processes, and systems, not just CI/CD pipelines. Using plumbing analogies, real-world examples, and a healthy dose of scepticism about simplistic metrics, they unpack why optimising individual components rarely improves outcomes if the wider system is ignored.

    A recurring theme is the idea that quality is about the removal of unnecessary friction, and that debt shows up in many forms, not just code. Documentation, onboarding, learning mechanisms, and organisational processes all contribute to how effectively value moves through a system.

    The conversation also touches on how difficult flow is to measure meaningfully. While metrics like DORA can tell part of the story, they often focus on speed rather than outcomes, impact, or sustainability. The hosts discuss the importance of qualitative signals, trending over time, and understanding what good actually looks like in a given context.

    A significant part of the episode focuses on the human side of flow, including onboarding, learning, feedback loops, and psychological safety. The group reflect on how better onboarding and clearer purpose can help people contribute sooner, feel more connected to their work, and understand the impact of what they do.

    From a testing perspective, the discussion highlights how testers already have many of the skills needed to assess flow at an organisational level. Curiosity, critical thinking, risk awareness, and communication all play a role in identifying friction, asking difficult questions, and helping teams improve. At the same time, the hosts are careful not to position testers as uniquely gifted, recognising that good systems thinking comes from diverse roles working together.

    The episode closes with reflections on trust, credibility, and the role of testers as trusted advisors. Being listened to is not about job titles or tools, but about doing the work, understanding the system, and backing up insights with evidence and experience.

    Links and references

    • DORA metrics: https://dora.dev/guides/dora-metrics/
    • The Phoenix Project: https://itrevolution.com/product/the-phoenix-project/
    • Theory of Constraints: https://www.leanproduction.com/theory-of-constraints/
    • Stu Crocker on quality as the removal of unnecessary friction
    • Post Office Horizon IT Scandal: https://clarotesting.wordpress.com/the-post-office-horizon-it-scandal/

    #PeersCon26 Tickets for the event are live for just

    £30.
    And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interested

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    44 mins
  • Spending Your Training Budget Wisely
    Jan 4 2026

    Happy New Year, Peers!!

    Welcome to the latest episode of the Testing Peers podcast, this time panel explores how testers and quality professionals can make the most of their training budgets, whether that budget is zero, modest, or stretches into several thousand pounds.

    Hosts this week: Russell Craxford, David Maynard, Chris Armstrong, and Tara Walton.

    The discussion is grounded in real experience and looks at how learning choices change depending on constraints, priorities, and organisational context.

    Starting from Zero: Learning Without a Budget

    The episode begins by challenging the assumption that learning requires money. The hosts highlight the breadth and quality of free resources available, including:

    • Blogs, podcasts, and community-driven content
    • Free learning platforms such as Test Automation University, freeCodeCamp, and edX
    • Vendor-provided learning resources from tooling and platform providers

    A key recommendation is the free “Learning How to Learn” course by Barbara Oakley and Terrence Sejnowski, which helps people understand how they learn best before deciding where to invest time or money.

    Spending Around £100: Small Budgets, Real Value

    With a budget of around £100, the focus shifts to intentional, value-led choices:

    • Books as a focused, low-distraction way to learn:
    • Subscriptions to learning platforms rather than single courses
    • Prioritising practical outcomes over certificates
    • Using community recommendations to avoid low-quality content
    • TestSphere and RiskStorming cards
    • Obviously, the Testing Peers Conference, March 12th 2026

    Books such as Explore It, The Phoenix Project, The Culture Code and other systems thinking titles are highlighted as high-value, low-cost investments.

    Around £500: Community, Conferences, and Exposure

    At the £500 level, learning opportunities expand:

    • Attending local conferences, meetups, or community events
      • Leeds Test Atelier (Free to attend)
      • SIGiST
      • ShipItCon
    • Covering travel, accommodation, and tickets for nearby events
    • Investing in leadership, communication, and presentation skills
    • Subscriptions such as Ministry of Testing Pro (including a ticket to their #MoTaCon event) and similar learning communities
    • LeanPub

    The hosts discuss the value of human connection, being exposed to new perspectives, and coming away from events with renewed ideas and motivation.

    Certifications and Career Signals

    The conversation takes a balanced view on certifications, including ISTQB:

    • Not a definition of quality or capability
    • Potentially useful for people entering the industry
    • Helpful as a signal when e

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    41 mins
  • 12 Bugs of Christmas 2025
    Dec 21 2025

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    1 hr and 3 mins
  • High Performing Teams Playbook
    Dec 7 2025

    Welcome to another episode of the Testing Peers podcast. In this episode, Simon, David, Chris and returning host, Dan Ashby explore what makes a high-performing team and how leaders can intentionally create the right environment for teams to thrive. The conversation builds on both shared experience and real-world examples of navigating complex team dynamics.

    Topics Discussed

    • Psychological safety
    How teams understand it, how fragile it can be and the different forms it takes, including inclusion, learning, contributor and challenger safety.

    • Purpose and direction
    Why clarity of mission anchors decision making and helps individuals see their contribution to collective outcomes.

    • Skills, proficiency and growth
    Understanding a team’s starting point, enabling learning opportunities and how building capability strengthens trust and accountability. Dan also introduces his High-Performing Teams Framework, which provides a structured model for these elements:
    https://evolvingleadership.uk/the-hpt-framework/

    • Trust and ownership
    The importance of follow-through, transparency and what Chris refers to as decisive humility when leading in uncertain or inherited contexts.

    • Joy and community
    How internal communities, shared testing sessions, social connection and small rituals can support morale and cohesion, especially in remote environments.

    • Real-world leadership experiences
    Chris shares an example of challenging expectations from leadership by gathering context, sense-checking with peers and approaching difficult conversations with evidence and respect.

    Also in this episode

    Burnout, remote working dynamics, and the role of workplace friendships in supporting sustainable performance.

    #PeersCon26 Tickets for the event are now live too, starting at £15 until December 2025, when they increase to £30.
    And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interested

    Twitter (https://twitter.com/testingpeers)
    LinkedIn (https://www.linkedin.com/company/testing-peers)
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    We’re also now on GoodPods, check it out via the mobile app stores

    If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

    Thanks to our sponsors – NFocus Testing.


    nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

    nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do to support the Testing Peers.


    www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

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    46 mins
  • Testing Rants II
    Nov 23 2025

    Welcome to episode 139 of the Testing Peers podcast. This time, the Peers dive into the sequel to episode 39, for Testing Rants part 2. Hosting this episode is Callum Akehurst-Ryan, Tara Walton, Chris Armstrong and David Maynard.

    After a brief ranter moment (terrible rant banter portmanteau, sorry), the team move onto the main topic.

    Topics covered in this episode:
    Documentation Issues

    • Single Points of Failure: Documentation saved locally or only in one place.
    • Poor Comments: Insufficient or missing code/system comments.
    • Clarity over Volume: The need for context and value to avoid "death by documentation."

    The Problem with Assumptions

    • "Termites of Relationships": Assumptions damage team relationships and project outcomes (citing Henry Winkler).
    • Contextual Blind Spots: Discussing unchecked assumptions in daily work.

    Value and Motivation

    • Missing the WHY: Lack of communication around the ultimate VALUE of the work.
    • Purpose Drives Motivation: Knowing why tasks matter increases engagement.

    Cognitive Load and Flow

    • Spoon Theory: Managing limited mental energy and cognitive load.
    • Flow Disruptors: Identifying Slack/notifications as excessive noise that breaks focus.

    Time Off and Workplace Safety

    • Managing Return: Setting healthy expectations for those returning after time off.
    • Psychological Safety: The foundational requirement for taking necessary breaks.
    • "Always On" Pressure: Ranting against the pressure for a digital detox and constant online presence.

    Community and Celebration

    Lisa Crispin Shoutout: Acknowledging her commitment to championing the community.

    Shining a Light: The importance of celebrating and elevating others.

    #PeersCon26 Tickets for the event are now live too, starting at £15 until December 2025, when they increase to £30.
    And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interested

    Twitter (https://twitter.com/testingpeers)
    LinkedIn (https://www.linkedin.com/company/testing-peers)
    Instagram (https://www.instagram.com/testingpeers/)
    Facebook (https://www.facebook.com/TestingPeers)

    We’re also now on GoodPods, check it out via the mobile app stores

    If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

    Thanks to our sponsors – NFocus Testing.


    nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

    nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do to support the Testing Peers.


    www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

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    40 mins
  • Quality Career Beginnings
    Nov 9 2025

    Welcome to episode 138 of the Testing Peers Podcast

    In this episode, Chris, Rachel, David and Russell discuss how people begin their careers in testing and software quality today.

    After a light-hearted round of “Two Truths and a Lie (But All Lies)”, the conversation turns to the different ways people enter the field, and how those paths have changed over time. The Peers share their own experiences and reflect on what helps new testers succeed.

    Topics include:

    • Apprenticeships, graduate schemes and internal career changes
    • The importance of curiosity, communication and collaboration
    • Balancing technical skills with people skills
    • The impact of AI and automation on entry routes
    • Building inclusive teams and supporting diverse backgrounds
    • The difference between culture add and culture fit

    The group explore what organisations can do to create better entry points into quality roles, and how experienced professionals can help the next generation of testers grow with confidence.

    #PeersCon26 Tickets for the event are now live too, starting at £15 until December 2025, when they increase to £30.
    And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interested

    Twitter (https://twitter.com/testingpeers)
    LinkedIn (https://www.linkedin.com/company/testing-peers)
    Instagram (https://www.instagram.com/testingpeers/)
    Facebook (https://www.facebook.com/TestingPeers)

    We’re also now on GoodPods, check it out via the mobile app stores

    If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

    Thanks to our sponsors – NFocus Testing.


    nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

    nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do to support the Testing Peers.


    www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

    Support the show

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    41 mins
  • Personal Branding and Social Media
    Oct 28 2025

    Welcome to episode 137 of the Testing Peers podcast!

    This time, join Callum Akehurst-Ryan, Russell Craxford, Chris Armstrong and David Maynard as we discuss Personal Branding and Social Media.

    In this episode, the Peers discuss the importance of personal branding and the role social media plays in shaping professional identity within the testing community.

    The conversation explores how each of the hosts approaches their own personal brand, the motivations behind building one, and the ways in which visibility and authenticity can influence employability, reputation and connection. The group also considers the evolution of social media platforms, how algorithms influence engagement, and how to use these platforms effectively while staying true to personal values.

    Key discussion points include:

    • The link between personal branding and professional opportunities
    • Developing an identifiable and consistent online presence
    • Balancing authenticity, tone of voice and self-promotion
    • The impact of algorithms and how to navigate them
    • Choosing the right platforms for your goals, from LinkedIn and YouTube to community spaces such as the Ministry of Testing Club [https://club.ministryoftesting.com/]
    • The idea of defining your brand through a single theme or “word” [https://www.linkedin.com/pulse/whats-your-word-finding-perfectly-describes-you-career-dan-ashby-1sv2e/?trackingId=xoBbDkUiRfmqX6GsXR2U7g%3D%3D]

    The hosts share their experiences of what has worked for them, the challenges of maintaining consistency, and the benefits of intentionality in developing a recognisable and trustworthy online identity.

    #PeersCon26 Tickets for the event are now live too, starting at £15 until December 2025, when they increase to £30.
    And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interested

    Twitter (https://twitter.com/testingpeers)
    LinkedIn (https://www.linkedin.com/company/testing-peers)
    Instagram (https://www.instagram.com/testingpeers/)
    Facebook (https://www.facebook.com/TestingPeers)

    We’re also now on GoodPods, check it out via the mobile app stores

    If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

    Thanks to our sponsors – NFocus Testing.


    nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

    nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do to support the Testing Peers.


    www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

    Support the show

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    33 mins
  • Strategy: Test X Quality
    Oct 5 2025

    Welcome to episode 136 of the Testing Peers podcast.

    In this episode, David, Chris, Russell and Tara dig into a question from #PeersCon25 speaker, Stuart Pates: what’s the difference between a test strategy and a quality engineering strategy?

    The peers explore:

    • Whether strategies are rigid documents, living guides, or something in between
    • How context drives whether you need a test strategy, a quality strategy, or both
    • Why language and labels (“test” vs “quality”) can help or hinder collaboration
    • The role of purpose and value in defining strategies that actually work
    • Strategies as empowerment tools versus “one-way to do things” policies
    • How to avoid strategies becoming shelfware and instead keep them living and relevant

    As always, there’s plenty of banter (including revelations about everyone’s oldest open browser tab!) before diving into the topic.

    We’d love to hear your thoughts, what does strategy mean in your organisation, and how do you approach the balance between quality and testing?

    #PeersCon26 Tickets for the event are now live too, starting at £15 until December 2025, when they increase to £30.
    And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interested

    Twitter (https://twitter.com/testingpeers)
    LinkedIn (https://www.linkedin.com/company/testing-peers)
    Instagram (https://www.instagram.com/testingpeers/)
    Facebook (https://www.facebook.com/TestingPeers)

    We’re also now on GoodPods, check it out via the mobile app stores

    If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

    Thanks to our sponsors – NFocus Testing.


    nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

    nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do to support the Testing Peers.


    www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

    Support the show

    Show More Show Less
    35 mins