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The Association Podcast

The Association Podcast

Written by: Jake Toohey Ben Muscolino Gretchen Steenstra
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About this listen

Jake Toohey (Adage Technologies), Gretchen Steenstra (DelCor) and Ben Muscolino (Breezio and AMS Geek) bring you The Association Podcast. With a combined five decades of experience in the association tech space, they explore challenges facing associations and bring fresh ideas to address them using strategy, design, analytics, and technology.

© 2026 The Association Podcast
Economics Management Management & Leadership Marketing Marketing & Sales
Episodes
  • The Art of Asking Why: Brand Experience and Strategic Marketing with Laura Sparks
    Jan 23 2026

    On this episode of The Association Podcast, we welcome Laura Sparks, Director of Marketing and Communications at the American Society of Appraisers. We dive into Laura’s journey into the association space, exploring her eclectic background and approach to marketing and leadership. We also discuss the importance of member engagement, the integration of AI in association marketing, and the critical role of content quality. Laura highlights the significance of marketing’s seat at the table and the need for collaborative planning to enhance member experiences and drive growth. Additionally, we explore volunteer engagement strategies and the value of feedback in refining marketing efforts.


    00:00 Introduction and Guest Welcome

    00:37 Rapid Fire Questions

    02:23 Laura's Journey into Associations

    05:40 Marketing and Sales Synergy

    05:56 Content Marketing and AI

    08:59 Tagging and Data Management

    15:50 Member Experience and Feedback

    26:01 The Role of Marketing in Associations

    27:58 Marketing vs. Promotion: Understanding the Difference

    29:55 The Importance of Marketing's Seat at the Table

    31:02 Gender Dynamics in Marketing

    32:29 Engaging Volunteers Effectively

    35:28 Marketing Volunteer Opportunities

    38:16 The Challenges of Committee Work

    43:49 Planning and Ideation in Marketing

    50:24 Final Thoughts and Farewell

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    49 mins
  • 100th Episode Special: Reflecting on 5 Years of Association Insights
    Jan 13 2026

    Welcome to the 100th episode of The Association Podcast! We reflect on the evolution of topics and themes over the past five years, discuss our key takeaways, and acknowledge many of our influential guests. We cover themes like leadership and governance, digital strategy, data and analytics, culture, marketing and brand, community and engagement, education and learning, DEI, association strategy, and the impact of AI. You'll hear our personal anecdotes, audience insights, and future predictions.

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    1 hr and 13 mins
  • Human-First Approaches: AI, Ethics, and Association Boards with Jeff De Cagna, AIMP, FRSA, FASAE
    Dec 23 2025

    On this episode of The Association Podcast, we welcome repeat guest Jeff De Cagna, AIMP, FRSA, FASAE, and Executive Advisor at Foresight First LLC, for a deep dive into the challenges and considerations involving AI and association boards. We discuss the Future of Association Boards (FAB) Report, which De Cagna curated and edited, touching on the importance of creating a better future for association boards. Jeff stresses the need for ethical reflection in adopting AI, the concept of stewardship over traditional leadership, and fostering humanity within organizational purposes. The conversation also covers practical approaches for boards, board readiness, and actions association leaders can take to effectively navigate the evolving landscape.

    FAB Report

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    55 mins
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