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The B2B Playbook

The B2B Playbook

Written by: Kevin Chen & George Coudounaris
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Selling Business to Business? Trying to do everything, but not sure if any of it works? We’re here to help! We're Kevin and George - digital marketing professionals who are here to share with you the RIGHT plan so you can get your amazing business growing online. We’ve waded through the noise, made the mistakes, and found what works so you don't have to. We also share tips, tricks and templates from our upcoming playbook and insights from successful people in the industry. If you’re in a B2B business and like to see your marketing work for you, then this is the podcast for you! Subscribe to get the latest from the B2B Playbook first. Join our CLUB of B2B owners and marketers on LinkedIn sharing their experiences https://www.linkedin.com/groups/13980317/ Want more? Check out our weekly articles on https://theb2bplaybook.com/ Remember, with the right plan, anyone can grow their business online!Copyright 2026 Kevin Chen & George Coudounaris Economics Leadership Management & Leadership Marketing Marketing & Sales
Episodes
  • #249: How to Build a Feedback Loop Between B2B Sales, Marketing, and CS
    Oct 11 2026

    In this video, I chat with Kevin about why your weekly sales and marketing sync isn't enough on its own, and how to turn it into a real feedback loop.

    We cover:

    Closed feedback loops, which signals sales, marketing and customer success should be sharing, using AI note takers without losing the human touch, and why MQL volume and closed revenue alone are the wrong incentives.

    If you are a B2B marketer stuck in sync meetings that feel like a to do list read out loud, this one's for you.

    Tune in and learn:

    How to swap status updates for insights that actually change your go to market motion, why closed lost deals deserve as much attention as wins, and how a blended scorecard gets every team working toward the same pipeline.

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    🔗 Links + CTAs

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    🎓 Join our Demand Generation Program: https://theb2bplaybook.com/demand-generation-course

    🧠 Learn how to drive revenue across your organisation with CRO School: https://theb2bplaybook.com/cro-school

    💼 Need help running your own LinkedIn Thought Leadership Ads? https://theb2bplaybook.com/linkedin-ads-agency

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    SUBSCRIBE to our channel: https://www.youtube.com/@theb2bplaybook

    SUBSCRIBE to our newsletter: https://theb2bplaybook.com/newsletter

    GET the latest CONTENT: https://theb2bplaybook.com/

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    Timestamps:

    0:00 Intro

    2:44 The Five B's framework refresher

    3:46 Turning your sync meeting into a feedback loop

    4:46 Why sales and marketing alignment matters more now

    9:12 Why sync meetings turn into to do lists

    10:39 Swap updates for dashboards and closed loops

    14:42 Does marketing need to prove its value to sales?

    18:02 Closing the loop with customer success and closed lost deals

    19:31 What info should flow between sales, marketing and CS

    22:46 Getting aligned on ICP and key accounts

    24:21 Using AI note takers without losing the human touch

    25:29 Tip: ask AI for direct quotes with timestamps

    26:27 Tip: use templates and cap your action points

    27:27 How measurement and incentives break alignment

    32:49 Do SLAs between teams actually help?

    33:27 One dashboard with clear owners

    35:19 Outro

    Why Your Sales and Marketing Alignment Meeting Isn't Working - The B2B Playbook

    Show More Show Less
    39 mins
  • #248: Stop Using B2B Lead Scoring. Do THIS Instead.
    Oct 4 2026

    In this video, I break down why lead scoring falls short in B2B and what to do instead. We get into cataloging the market, buying committees, ICP fit and timing, and how to use scoring as an overlay.

    We cover:

    → Why lead scoring answers a much narrower question than most teams think

    → How individual contact scores miss the whole buying committee

    → Why engagement looks like intent when the real blocker is timing

    → What cataloging the market is and how to run it

    → How to use a simple score as an overlay, not the operating model

    If you are a B2B marketer or revenue leader who is tired of passing "hot leads" to sales that go nowhere.

    Tune in and learn:

    → The data you actually need before a scoring model means anything

    → The questions that surface vendor, contract renewal and circle back permission

    → How to build one shared account map for marketing and sales

    → Where SDRs fit into the cataloging motion

    → How to feed sales and CS feedback back into your scoring over time

    -----------------------------------------------------

    🔗 Links + CTAs

    -----------------------------------------------------

    📈 Join our Demand Generation Program: https://theb2bplaybook.com/demand-generation-course

    🧠 Learn how to drive revenue across your organisation with CRO School: https://theb2bplaybook.com/cro-school

    💼 Need help running your own LinkedIn Thought Leadership Ads? https://theb2bplaybook.com/linkedin-ads-agency

    -----------------------------------------------------

    SUBSCRIBE to our channel: https://www.youtube.com/@theb2bplaybook

    SUBSCRIBE to our newsletter: https://theb2bplaybook.com/newsletter

    GET the latest CONTENT: https://theb2bplaybook.com/

    -----------------------------------------------------

    Timestamps:

    0:00 Intro and why lead scoring breaks

    0:46 Today's topic: does lead scoring actually work

    1:15 George heads to Greece for a family wedding

    2:06 Live translation in an incubator consultation

    3:17 The 5 P's framework explained

    4:29 What we're covering this episode

    4:54 B2B buying is account based and committee led

    6:15 Lead scoring answers a very narrow question

    8:28 Why lead scoring breaks and splits sales and marketing

    9:49 Do you even have enough data to score leads

    11:15 The B2B Incubator

    12:06 What you should actually do with lead scoring data

    13:12 What cataloging the market means

    14:29 Building the account view: intent, timing, blockers

    16:06 Use scoring as an overlay, not the operating model

    18:06 Review false positives and missed opportunities

    18:47 Our demand generation agency

    19:26 Working backwards from closed won deals

    20:32 One to one conversations and the SDR role

    21:55 Key takeaways

    Show More Show Less
    27 mins
  • #247: How This Unknown Startup Landed Enterprise Whales (B2B Marketing & Sales Secrets)
    Sep 28 2026

    In this video, I sit down with David Fastuca, the founder who built Locomotive, sold it to Travelport, bought it back, then sold it again to Webjet.

    We cover:

    Landing big-name enterprise customers like ANZ, World Vision and JB Hi-Fi as an unknown startup, why founders should build for real problems instead of shoehorning solutions into a market, and how to get honest åççcustomer feedback by taking yourself out of the room.

    If you are a B2B founder trying to break into enterprise sales, nail your ICP, or build a product people actually stick with, this one's for you.

    Tune in and learn:

    How David went from complete travel-industry noobs to winning major enterprise deals, why he builds minimal lovable products and iterates fast, and how he uses analytics and third-party interviews to uncover what customers really think.

    -----------------------------------------------------

    🔗 Links + CTAs

    -----------------------------------------------------

    🎓 Join our Demand Generation Program: https://theb2bplaybook.com/demand-generation-course

    🧠 Learn how to drive revenue across your organisation with CRO School: https://theb2bplaybook.com/cro-school

    💼 Need help running your own LinkedIn Thought Leadership Ads? https://theb2bplaybook.com/linkedin-ads-agency

    -----------------------------------------------------

    SUBSCRIBE to our channel: https://www.youtube.com/@theb2bplaybook

    SUBSCRIBE to our newsletter: https://theb2bplaybook.com/newsletter

    GET the latest CONTENT: https://theb2bplaybook.com/

    -----------------------------------------------------

    Timestamps:

    0:00 Building for a real problem, not chasing one

    7:17 Landing enterprise whales as an unknown startup

    14:37 Scrappy growth: content, PR, podcasts and referrals

    20:15 Making marketing serve sales and stickiness

    26:07 Staying close to the customer to build a better product

    32:15 Hiring, phone calls and AI in modern selling

    41:29 Niching down vs. creating a new category

    50:30 What Ricochet does and why it exists

    58:12 Wrap-up and the Grow Forum community

    Show More Show Less
    1 hr and 3 mins
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