We're back with another Credit Union Special, and are honored to have of The Dietrich Kuhlmann, President and CEO of Navy Federal Credit Union back on as our guest!

It was truly an honor to sit down with him again at Money20/20 USA, and to pick the brain of the man leading the #1 credit union in the United States.

From groundbreaking technological advancements to unwavering commitment to members, Dietrich shares insights into Navy Federal’s unique approach to leadership, innovation, and trust-building. Discover how this 92-year-old institution continues to thrive, adapt, and inspire in a rapidly evolving financial landscape.

Don’t miss this exclusive conversation with the leader of an organization that serves over 15 million members and stands as a beacon of purpose-driven growth.

Key Takeaways:

• How focusing on people and trust drives success at Navy Federal.
• Insights into Navy Federal’s transition to real-time banking and augmented intelligence.
• The importance of purpose-driven values in maintaining loyalty and growth.
• How upskilling and reskilling employees ensures organizational resilience and professional development.

Navy Federal Credit Union

Follow Dietrich

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

In this episode of The Bank Tellers, we are joined by Lee McNabb, Head of Group Payment Strategy at NatWest, who shares his incredible journey through the financial sector. From humble beginnings in a working-class family to leading innovative projects at one of the UK’s largest banks, Lee offers a unique perspective on the dynamic world of banking and payments. With over a decade of experience spanning products, assets, liabilities, risk, and policy, Lee reveals how embracing curiosity, leveraging networks, and staying true to oneself can pave the way for success in a constantly evolving industry.

We also delve into the critical need for financial education, the challenges of fraud prevention, and the future of innovation in banking. Whether you're a finance professional or simply curious about the industry, this episode offers a wealth of knowledge and actionable insights.

Key Topics Covered:

• How diverse roles in banking keep the industry fresh, exciting, and challenging.
• Why starting financial literacy early is crucial for life’s big decisions.
• Balancing customer autonomy with proactive fraud detection in the digital age.
• Exploring open banking, embedded finance, and tokenized DLT-based solutions at NatWest.
• Leveraging networks and finding common ground to foster trust and collaboration.
• Why stepping out of your comfort zone drives success in finance and beyond.

Tune in to hear how humanity, curiosity, and innovation intersect in the world of banking and payments!

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

In this episode of The Bank Tellers, we sit down with Shailesh Baidwan, Group President and Co-Founder of Maya Bank, to explore how this Philippines-based digital bank is transforming financial services in Southeast Asia. With over 7,000 islands and a population of 110 million, the Philippines presents unique challenges and opportunities for financial inclusion. Shailesh shares Maya Bank's journey from a payments platform to becoming the country's leading digital bank, achieving profitability in record time, and driving innovation with AI and bespoke technology. Discover how Maya Bank is empowering the unbanked, unhappily banked, and micro-enterprises with seamless digital solutions, and learn valuable insights for aspiring entrepreneurs in the fintech space.

Key Highlights:

• The importance of financial inclusion in the Philippines and Maya Bank's mission.
• How Maya Bank achieved profitability within two years of launching.
• Leveraging AI, data science, and bespoke technology to create a customer-first experience.
• Advice for fintech entrepreneurs navigating growth, innovation, and regulation.

Tune in to hear how Maya Bank is reshaping the future of banking in Southeast Asia!

Maya Bank: https://www.mayabank.ph/

Follow Shailesh: https://www.linkedin.com/in/shaileshbaidwan/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

In this episode of The Bank Tellers, we sit down with Billie Setiawan, Head of Data Management and Analytics at Bank Negara Indonesia (BNI), to explore how one of Indonesia's largest state-owned banks is driving innovation in financial services.

From leveraging data analytics to enhance customer experience to the transformative role of agent banking in reaching Indonesia's 17,000 islands, Billie shares insights into the challenges and opportunities of banking in a geographically diverse and rapidly evolving market.

Discover how BNI is building a super app, empowering SMEs, and fostering financial inclusion in rural areas. Plus, learn about the importance of clean data, AI-driven decision-making, and the cultural shift toward data-driven banking.

Whether you're a fintech enthusiast, a banking professional, or just curious about the future of finance, this episode is packed with valuable takeaways.

BNI: https://www.bni.co.id/en-us/

Follow Billie: https://www.linkedin.com/in/billie-s-0537625/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

In this special edition of The Bank Tellers, we explore the rapidly evolving intersection of traditional finance and decentralized finance with Jonathan Levin, Co-Founder and CEO of Chainalysis. As regulatory frameworks like the Genius Act reshape the landscape, we dive deep into how these two worlds are converging like never before.

Tune in to hear:

• How the Genius Act is serving as the "starting gun" for institutional DeFi adoption and creating federal frameworks for stablecoins
• The persistent misconceptions between TradFi and DeFi communities and why blockchain technology actually offers superior financial controls
• What traditional financial institutions need to build robust cybersecurity, risk management, and AML programs for on-chain operations
• Why consortium models and stablecoin frameworks are capturing the attention of major financial players
• The three critical components needed for full TradFi-DeFi integration over the next five years

Jonathan provides unique insights from Chainalysis's position as a bridge between protocol engineers, major financial institutions, and government agencies, offering unparalleled visibility into blockchain money movements and risk mitigation strategies.

This episode sets the stage for deeper conversations happening at Money20/20 USA's new Intersection stage, where industry leaders will continue exploring how crypto rails are becoming foundational to the future of financial services.

Chainalysis: https://www.chainalysis.com/

Follow Jonathan: https://www.linkedin.com/in/jonylevin/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

Join Money20/20's Head of Audience Development, Micky Tesfaye, for a special edition of The Bank Tellers right on the heels of Money20/20 USA 2025!

Ran Goldi, SVP of Payments & Network at Fireblocks, shares insider insights from processing $6 trillion in transactions this year - with over half being stablecoins.

Learn about:

• USDC's 40% growth surge and the surprising Trump meme coin catalyst
• How 8 million new wallets opened in one day and stayed active
• B2B stablecoin volume jumping from 25% to 50% of payments
• Why remittance companies scaled from $100M to $5B monthly
• The "fake breakouts" vs. genuine market opportunities
• Why non-US banks have FX advantages with stablecoins
• Moving from "why stablecoins?" to "how do we use them?"

Goldi cuts through the noise to reveal what's actually driving adoption and where the industry is headed next.

Preview the conversations coming to Money20/20 USA's new Intersection stage, where TradFi and DeFi leaders shape the future of finance.

Fireblocks: https://www.fireblocks.com/

Follow Goldi: https://www.linkedin.com/in/rangoldi/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

Join Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20, for a special edition of The Bank Tellers podcast as she sits down with Chris Harmse, Co-Founder and Chief Business Officer at BVNK, to explore the rapidly evolving convergence of decentralized and traditional finance.

Chris shares the inside story of how BVNK became the largest stablecoin payments infrastructure provider in the market, building for five years before stablecoins even became mainstream. Discover the three-pillar strategy that helped BVNK secure major partnerships with industry giants like WorldPay and Lian Lian, including their groundbreaking achievement as the first to add stablecoins as a payout option on WorldPay's platform.

Key Topics:

• The GENIUS Act Impact: How new regulation is creating a 3-4x pipeline surge and removing compliance barriers
• Enterprise Strategy: The consultative approach to educating banks and traditional financial institutions
• Debunking DeFi Myths: Addressing misconceptions about financial crime, costs, and payment volumes in blockchain
• Market Trends: What's overhyped (Bitcoin price watching) vs. underhyped (stablecoin merchant acceptance)
• Future Challenges: Capital efficiency and the untapped potential of draining pre-funded accounts

Chris provides unique insights into scaling from 10 to 300 employees across seven offices while maintaining startup speed, and shares what keeps him up at night as the industry races to capture unprecedented opportunities.

This episode serves as a preview of the exciting content you'll experience at Money20/20's brand new Intersection Stage in Las Vegas coming up soon!

Important note: This episode was recorded a few weeks ago, referencing BVNK's partnerships with WorldPay and Lian Lian. Since filming, BVNK has continued their impressive growth trajectory with several major announcements:

Recent BVNK Updates:

• Bitso partnership
• Flywire partnership
• Strategic investment from Citi
• Surpassed $20 billion in annualized stablecoin payments volumes at the start of October

Money20/20 USA: https://us.money2020.com/

Follow Chris: https://www.linkedin.com/in/chrisharmse/

BVNK: https://bvnk.com/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

TradFi and DeFi converge on another exciting episode of The Bank Tellers podcast!

This time, we chat with JP Richardson, CEO of Exodus. Fresh from witnessing the historic signing of the Genius Act at the White House, JP shares his perspective on how regulatory clarity is reshaping the financial landscape.

Tune in to hear about:

• JP's firsthand experience at the White House during the Genius Act signing and how regulatory clarity is opening doors for traditional financial institutions.
• The story behind becoming the first U.S. company to tokenize shares on blockchain and navigating the path to becoming publicly traded in the crypto space.
• How stable coins are bridging crypto and traditional finance, and why major institutions are exploring tokenized deposits and AI-powered payments.
• Real-world applications from tokenized real estate to new models for athlete compensation, plus the explosive growth potential ahead for DeFi adoption.
• Why financial institutions need DeFi strategies now and how to avoid missing the next major technological shift.

With Money20/20 USA just weeks away, you can't afford to miss this!

Get your pass: https://us.money2020.com/

Exodus: https://www.exodus.com/

Follow JP: https://www.linkedin.com/in/jonpaulrichardson/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20