The Business Emergency Room: For Leaders Facing Volatility, Uncertainty, Complexity & Ambiguity (VUCA) cover art

The Business Emergency Room: For Leaders Facing Volatility, Uncertainty, Complexity & Ambiguity (VUCA)

The Business Emergency Room: For Leaders Facing Volatility, Uncertainty, Complexity & Ambiguity (VUCA)

Written by: Maartje van Krieken | The Chaos Games Consulting
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Scaling a business isn’t just about strategy—it’s about navigating chaos, making fast but sound decisions, and keeping teams aligned under pressure. The Business Emergency Room helps leaders, founders, and decision-makers sharpen their decision-making mechanics, master people dynamics, and build resilience in uncertain markets. Host Maartje van Krieken shares battle-tested frameworks to eliminate bottlenecks, avoid analysis paralysis, and turn turbulence into traction. Tune in weekly for real-world insights to lead with confidence and thrive in turmoil. For leaders facing: High-stakes decisions, VUCA market conditions, crisis management, and rapid business growth pains.Copyright 2025 Maartje van Krieken | The Chaos Games Consulting Economics Leadership Management Management & Leadership
Episodes
  • The AI Intervention: Rescuing Decision-Making from Overwhelm - with Nissim Titan
    Jan 7 2026

    Most leaders believe they are making data-driven decisions, yet under pressure many are still reacting on instinct with better dashboards layered on top. What changes when leaders stop responding to problems and start choosing real options?

    Maartje van Krieken speaks with Nissim Titan, CEO and founder of 4Cast, about how AI decision-making can bring clarity in moments of uncertainty. Their conversation explores why more data does not automatically lead to better decisions and how decision intelligence helps leaders frame choices, understand trade-offs, and connect daily decisions to long-term outcomes.

    Drawing from examples in emergency management and critical infrastructure, Nissim shows how running multiple scenarios can expose blind spots and reduce human bias. The result is stronger business resilience, not through automation, but through better options, clearer risks, and faster learning under pressure.

    This episode invites leaders to reflect on a simple question: when disruption is constant, are your decisions helping you react, or helping you adapt?

    Episode Breakdown:

    00:00 Why Most Leaders Are Not Truly Data Driven

    02:06 What Decision Intelligence Means for Modern Leadership

    04:02 Moving From Problems to Real Decision Options

    06:16 Why More Data Often Leads to Worse Decisions

    09:51 How AI Reduces Bias and Reveals Better Scenarios

    12:01 AI Agents and Human Judgment in High Pressure Decisions

    17:57 Using Scenario Planning to Build Business Resilience

    19:53 Making Better Decisions Under Real Time Pressure

    23:46 Decision Mapping, Fine Tuning, and Organizational Learning

    Connect with Nissim Titan:

    Connect with Nissim on LinkedIn

    Visit the 4Cast website

    Nissim Titan is the CEO and founder of 4Cast, a Decision Intelligence company that helps organizations make smarter, faster, and more transparent decisions through AI. With more than 20 years of experience building AI-driven platforms, he has worked across defense, homeland security, government agencies, energy, and utilities. He holds degrees in Industrial Management and Engineering along with a B.Arch from Tel Aviv University, bringing a strong analytical and systems-based foundation to his work in decision intelligence.


    Connect with Maartje van Krieken:

    Connect with Maartje on LinkedIn

    Visit The Chaos Games Consulting website

    Visit The Business Emergency Room website

    Subscribe to The Business Emergency Room on YouTube

    Subscribe to Maartje’s Substack

    Host Maartje van Krieken is a crisis strategist and decision-making expert who thrives in high-stakes business environments. Combining disaster management training, hands-on experience in global industries, and leadership skills honed as a seasoned sailor, she helps businesses navigate chaos with precision. Whether tackling transformation, scaling challenges, or leadership bottlenecks, Maartje delivers actionable insights to turn turbulence into traction.



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    29 mins
  • Trust Elasticity: What Bends, What Breaks, What Bounces Back
    Dec 31 2025

    Disruption does not have to break trust when leaders respond with clarity, care, and honesty during uncertainty.

    Maartje van Krieken sits down with Kim Bohr, President and COO at SparkEffect, to explore how trust in disruption can either erode or strengthen based on leadership transparency and the choices leaders make under pressure. Kim shares insights from her research that connect trust directly to retention, reputation, and performance, while also unpacking how modern disruptors like AI and rapid organizational change shape trust inside organizations.

    This episode examines why organizational resilience grows through curiosity, empathy, and consistent communication rather than perfection. It shows how leaders can turn moments of disruption into opportunities to strengthen trust and build more resilient organizations.

    Episode Breakdown:

    00:00 Trust In Disruption And Modern Leadership

    03:36 Measuring Trust As A Strategic Business Asset

    06:18 Technology, AI, And Leadership Transparency

    09:35 Trust Dividends And Leading Through Micro Disruptions

    11:59 Empathy, Imperfection, And Human Leadership

    16:55 Warning Signs Of Trust Breakdown In Fast Growth Teams

    22:29 Leadership Transitions And Organizational Resilience


    Connect with Kim Bohr:

    ​​Download Free Leadership Tools on Trust and Disruption

    Connect with Kim on LinkedIn

    Visit the SparkEffect website

    Tune in to the SparkEffect Podcast - Courage to Advance

    Kim Bohr is the President & Chief Operating Officer at SparkEffect, where she leads the firm in helping executive teams navigate disruption without fracturing trust. With over 25 years of cross-functional leadership experience, Kim advises leaders on aligning strategy with human-centered practices that drive performance. Her approach centers around SparkEffect Trust Elasticity™, a well-researched framework designed to evaluate and fortify trust during periods of change, whether it be AI integration, leadership turnover, or restructuring.


    Connect with Maartje van Krieken:

    Connect with Maartje on LinkedIn

    Visit The Chaos Games Consulting website

    Visit The Business Emergency Room website

    Subscribe to The Business Emergency Room on YouTube

    Subscribe to Maartje’s Substack

    Host Maartje van Krieken is a crisis strategist and decision-making expert who thrives in high-stakes business environments. Combining disaster management training, hands-on experience in global industries, and leadership skills honed as a seasoned sailor, she helps businesses navigate chaos with precision. Whether tackling transformation, scaling challenges, or leadership bottlenecks, Maartje delivers actionable insights to turn turbulence into traction.



    Podcast production and show notes provided...

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    29 mins
  • Episode 75 Holiday Special: Gratitude, Scar Tissue, and 5 Business Gifts for 2026
    Dec 24 2025

    Most businesses do not break in a single moment. Pressure builds quietly, decisions get heavier, and strategic focus starts to slip long before a crisis forces attention.

    In this milestone 75th episode of The Business Emergency Room, Maartje van Krieken reflects on why organizations reach a breaking point and what leaders can do earlier to change the outcome. Drawing on her experience in disaster management and strategic decision making, she explores how business resilience is built by recognizing small issues before they compound and by responding more effectively to uncertainty and overload.

    Maartje offers decision-making tools to help leaders regain momentum, including a simple framework to break decision paralysis and restore forward movement. She also shares habits that protect time, energy, and clarity, along with guidance on sharpening strategic focus so teams can reduce noise and concentrate on what truly drives value.

    This episode is a thoughtful reset for leaders who want to lead more proactively, strengthen resilience, and enter the next season with clearer direction and better decisions.

    Episode Breakdown:

    00:00 Why the Business Emergency Room Exists

    02:33 The Plaque Buildup That Breaks Businesses

    05:33 What Business Resilience Really Requires

    12:18 Decision Defibrillator: A Tool to Break Decision Paralysis

    15:06 Cancel Three Things to Reclaim Time and Energy

    18:26 Using Outside Eyes to Reveal Blind Spots

    24:46 Strategic Focus as the Foundation for Momentum

    29:34 Leading Forward With Clarity and Momentum


    Links:

    The Decision Defibrillator Tool


    Connect with Maartje van Krieken:

    Connect with Maartje on LinkedIn

    Visit The Chaos Games Consulting website

    Visit The Business Emergency Room website

    Subscribe to The Business Emergency Room on YouTube

    Subscribe to Maartje’s Substack

    Host Maartje van Krieken is a crisis strategist and decision-making expert who thrives in high-stakes business environments. Combining disaster management training, hands-on experience in global industries, and leadership skills honed as a seasoned sailor, she helps businesses navigate chaos with precision. Whether tackling transformation, scaling challenges, or leadership bottlenecks, Maartje delivers actionable insights to turn turbulence into traction.



    Podcast production and show notes provided by HiveCast.fm

    Show More Show Less
    30 mins
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