What does it really take to pass the ICF credential exams?

Recently, our very own Paula Jones-Hunt successfully passed her PCC exam, and late last year Brigitte Calvert achieved her MCC credential. Fresh from the combined experience of preparation, pressure, and ultimately the relief and satisfaction of passing, they are taking time out to share their reflections.

This is a rare opportunity to hear directly from coaches who have just been through the process—with insights that are current, practical, and grounded in real experience.

Whether you are actively preparing for your ACC, PCC, or MCC, or simply thinking about your next step in your coaching journey, this session will help you better understand what’s required and how to approach it.

Join Paula and Brigitte as they unpack their experience and answer your questions.

You’ll walk away with:

✔️ Insights into what it takes to successfully pass the ICF credential exams ✔️ Practical tips for preparing for the PCC and MCC assessments ✔️ What to expect on the day—and how to manage the pressure ✔️ Key reflections on why the effort to credential is so important

This podcast was recorded on the 27th of March 2026.

Transcripts can be found here:

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As AI becomes more embedded in the workplace, questions are no longer just about capability—they are about ethics, responsibility, and professional practice.

Following our exploration of AI and coaching last week, this week we turn our attention to the ethical implications of using AI in coaching and leadership.

• What does it mean to use AI responsibly in coaching conversations?
• Where are the boundaries between support and over-reliance?
• How do we ensure that coaching remains human-centred, confidential, and ethically grounded?

These are not future questions—they are current realities.

As coaches and leaders, we are required to exercise sound judgment, maintain trust, and uphold professional standards. The introduction of AI into our work challenges us to think carefully about confidentiality, bias, decision-making, and the role of human insight.

Join Natalie and expert panelist Lu Ngo, Head of Digital Skills Programs, Australian Institute of Management (AIM) as we explore the ethical considerations of AI in coaching practice.

You’ll walk away with:

✔️ Key ethical considerations when using AI in coaching and leadership ✔️ How AI intersects with the ICF Code of Ethics and Core Competencies ✔️ Risks related to confidentiality, bias, and decision-making ✔️ Practical guidance for maintaining ethical coaching practice in an AI-enabled world

Transcripts can be found here:

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners. Also drop the podcast a follow!

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Apologies for mistake in the previous upload.

As AI continues to reshape how we work, it is also beginning to influence how we think, decide, and lead.

In our recent Coaching Café, it was no surprise that we identified AI as one of the most significant trends shaping coaching and leadership conversations in 2026. The question is no longer “Is AI relevant?”—it’s “What should we, as coaches and leaders, be paying attention to?”

AI is changing how information is accessed, how decisions are made, and how quickly solutions can be generated. At the same time, it raises important questions about thinking, judgment, learning, and human capability.

This is where coaching becomes even more important.

Coaching helps individuals move beyond quick answers to deeper thinking. It supports reflection, challenges assumptions, and ensures that AI enhances—rather than replaces—human capability.

Join Natalie and expert panelist Lu Ngo, Head of Digital Skills Programs, Australian Institute of Management (AIM) as we kick off a new series of the Coaching Café and explore what AI means for coaching practice and leadership.

You’ll walk away with:

✔️ A clear understanding of how AI is influencing coaching and leadership conversations

✔️ What coaches and leaders should be focusing on in an AI-enabled workplace

✔️ The risks of over-reliance on AI—and how coaching mitigates them

✔️ Practical ways to integrate AI awareness into your coaching conversations

Transcripts can be found here:

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners. Also drop the podcast a follow!

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

Want to join us live every Friday? Register Here!

Engage with The Coaching Café Podcast

• Stay up to date on our socials
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• Email us at learn@opendoorcoaching.com.au

Thanks for listening!