What is a VTM? A Virtual Transcript Manager is a project manager for court reporters. They manage the coordination between scopists and proofreaders, the data, the deadlines, the captions and appearances, everything that allows court reporters to focus 100% on the part of the workflow that only we can do: showing up and taking down the testimony as accurately as possible, in realtime.
I already know what you might be thinking -- if you haven't heard me talk about the VTM before and explain in depth what it is, you might be jumping to conclusions about some kind of AI tool to manage our transcripts. While that is my ultimate goal, right now it's 100% human-led while we solidify the process -- so if you were ever interested in my VTM program, NOW is the time to follow along and train your VTM with me. All you have to do is pick the right person -- whether you have to post the job on Indeed and host interviews like I did, or whether you have a college student you trust and can train, or a loyal scopist that's willing to take on project management of your transcripts (for an agreed-upon rate), feel free to join my cohort (this is coming into existence as I'm writing this) and we can totally train our VTMs together! If not, don't worry, we'll find an efficient way to document the full training process and share everything.
Terms that come up in this episode:
VTM (Virtual Transcript Manager)
A person who manages the entire transcript process for a court reporter, from organizing files to coordinating scopists and proofreaders, so the reporter can focus on writing and taking jobs.
Freelance Court Reporter
A court reporter who works independently, taking jobs from different agencies or clients rather than being employed by one court or company.
Calendar Calls
Routine court proceedings where multiple cases are quickly reviewed or updated, usually without testimony or detailed arguments.
Contested Hearing
A hearing where witnesses testify and evidence is presented because there is a dispute between parties.
Transcript
The official written record of everything said during a legal proceeding.
Scoping
The process of editing a transcript using specialized software to clean up translation errors while verifying against the audio which is synced to the transcript.
Scopist
A professional who edits transcripts for court reporters.
Proofreader
The final reviewer who checks transcripts for grammar, punctuation, and accuracy before submission.
CaseCAT (CaseCATalyst)
A widely used software program that court reporters use to write, edit, and produce transcripts.
Realtime
The ability for a court reporter to translate stenography into readable text instantly as they write.
Includes
Pre-set text elements (like appearances, headers, or formatting blocks) inserted into transcripts to save time and maintain consistency.
Appearance Page
A section at the beginning of a transcript listing all attorneys, parties, and participants involved in the case.
Caption
The case heading at the top of a transcript that includes the court, case name, and case number.
Expedite / Overnight / Daily
Different turnaround times for transcripts:
- Expedite: Faster than normal delivery
- Overnight: Delivered the next day
- Daily: Delivered the same day
Board of Parole Hearings
Administrative hearings where decisions are made about whether an inmate may be released from prison.
Hard Stop
A strict, non-negotiable time when work must end, regardless of whether proceedings are finished.
Project Management (for Court Reporters)
Tracking deadlines, managing transcript orders, coordinating team members, and ensuring timely delivery of work.
Data Entry (in Court Reporting)
Inputting case details, formatting elements, and transcript information into files and systems.
OneDrive (Workflow Tool)
A cloud storage system used to organize files, track deadlines, and collaborate securely.
Mental Bandwidth
The amount of mental capacity available to manage tasks, decisions, and responsibilities.
Companies mentioned in this episode:
- Veritex
- Case CAT
- Indeed
- Manhattanville
- Honda Prologue