This episode is all about security, strategy, and building something from the ground up.

We sit down with Guillermo Amador Sr., CCIP and Luz Veloz, CCIP, owners of Customized Guard Services, to talk about their incredible ownership journey — how they worked their way up in the industry and ultimately became business owners. Their story is a true ground-up success story built on grit, leadership, and vision.

We dive into: 🔹 How a modern Camera & Command Center supports HOA communities 🔹 What boards and managers should actually expect from their patrol/security vendor 🔹 Their unique hiring process and how they’ve achieved an impressive 90% colleague retention rate

They also share heartfelt gratitude for industry partners who have supported and inspired them along the way: ✨ Marla Fernandez – Action Property Management ✨ Rich Crane – PMP ✨ Sheridan Thomason – Action Property Management

Tune in for an inspiring conversation about ownership, accountability, culture, and raising the standard in HOA security.

Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

ACCREDITED Investing HOA Funds the Right Way for Pros: Policy, Safety, and Strategy for Boards & Managers

This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org.

Instructions to receive 1 Hour continuing education credit

• Listen to podcast and write down the numerical code that you will hear throughout the show
• Send numerical code to Kara@thehoaprospodcast.com
• Receive certificate for 1 C.E.

Special thanks to: William Griffith of The March Group

Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

In this episode, we sit down with Arthur Beisner of Transworld Business Advisors to pull back the curtain on what really happens when it’s time to sell your business.

Arthur shares his journey, why The Exit Factor is a must-read for owners, and the importance of gratitude—starting with the unwavering support of his wife. We dive into today’s M&A landscape, current deal activity, and why the HOA industry stands apart from other sectors.

We also revisit the early industry pioneers of the 2010 era, break down the top five pitfalls business owners must avoid, and have an honest conversation about the role private equity plays in exits—both the good and the not-so-good.

If you’re thinking about selling now or someday, Arthur walks through where to start, how not to get screwed, and why you should think twice before signing an earn-out.

This episode is a must-listen for anyone who wants to exit smart, prepared, and on their own terms.

Contact info: 720-786-6223 Abeisner@tworld.com https://www.tworld.com/agents/arthurbeisner

Transworld Business Advisors: Www.tworld.com (http://www.tworld.com/)

Exit Factor: Www.exitfactor.com (http://www.exitfactor.com/)

The book recommendation: The Exit Factor: Build Profit, Grow Value, and Exit on Your Terms (https://www.amazon.com/gp/aw/d/B0FMH21MY6/ref=tmm_pap_swatch_0)

Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com