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The Hidden Cost of Over-Optimized Sales Processes

The Hidden Cost of Over-Optimized Sales Processes

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Most revenue teams spend thousands on AI tools to score leads and predict churn, yet their close rates remain flat. This episode dissects why hyper-optimized sales processes often stifle the very human judgment needed to close complex deals. We look at a specific mid-market software company that cut its pipeline velocity by forty percent after implementing rigid automation rules. Lucas and Luna explore how removing friction from the buyer journey can accidentally remove trust, and what leaders should do instead when data says one thing but intuition says another. #SalesOps #RevenueGrowth #B2BSales #CustomerTrust #SalesAutomation #LeadScoring #DealVelocity #HumanJudgment #SalesProcess #PipelineManagement #BuyerExperience #SalesStrategy #TechStack #MidMarket #SaaS #FexingoBusiness #BusinessPodcast #GrowthOperator Keep every episode free: buymeacoffee.com/fexingo
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