Luxury homes aren’t built by plans alone—they’re built by execution. Day after day, decision after decision, quality is shaped on the job site long before the final reveal.

Behind every successful custom home is someone coordinating trades, solving conflicts, and keeping hundreds of moving parts in sync. It’s a role most homeowners rarely see, yet it quietly determines whether a build runs smoothly or spirals into stress.

In this episode of The Insider’s Guide to Custom Homes, host Rick Bell sits down with Sam Caprio, Lead Superintendent at Landmark Custom Homes. Sam shares what it takes to manage highly complex projects, lead teams with clarity, and guide homeowners through the build with confidence—protecting both quality and peace of mind.

🎧 Listen to gain a deeper appreciation for the role that keeps luxury homes on track.

🔔 Subscribe to The Insider’s Guide to Custom Homes for expert insights that help you avoid costly mistakes and build with confidence.

Episode Highlights

• What a construction superintendent is responsible for on a luxury build

• How coordination and sequencing prevent delays and rework

• Why communication matters more than any single detail

• How experience helps solve problems before they escalate

• What homeowners should expect from strong job site leadership

Glossary of Terms

Superintendent / Construction Superintendent – Manages day-to-day construction activities, scheduling, quality control, and site safety.

Quality Control – Ongoing inspection and verification to ensure work meets design, code, and performance standards.

Critical Path – The sequence of tasks that determines the project timeline.

Sequencing – Planning work in the correct order to avoid conflicts.

Change Order – Formal change to budget, scope, or schedule.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

What really determines whether a custom home turns out exceptional—or becomes a source of stress, delays, and costly fixes? And who is quietly responsible for making thousands of decisions go right on site?

If you’ve ever wondered why two homes with similar plans can have wildly different outcomes, this episode explains why execution—not drawings—ultimately determines the result. Many homeowners assume great design and premium materials are enough, until jobsite realities prove otherwise.

In this episode of The Insider’s Guide to Custom Homes, host Rick Bell is joined by Peter Molle, an experienced construction superintendent with Landmark Custom Homes, to walk through what truly happens on a high-end job site day after day. From quality control and coordination to documentation and communication, this conversation reveals how disciplined on-site supervision protects your investment and leads to better results.

👉 Tune in to learn what to look for, what to expect, and how strong on-site leadership keeps complex builds on track.

SUBSCRIBE for more insider guidance — and SHARE with anyone building a custom home.

Episode Highlights

• What a construction superintendent actually does—and why this role is the backbone of a successful custom build

• How daily oversight and quality control prevent costly rework

• Why real-world field experience matters more than plans alone

• How RFIs and clear communication resolve issues before they escalate

• What homeowners can look for on-site to gauge whether a project is well-managed

Glossary of Terms

Superintendent / Construction Superintendent – Manages day-to-day construction activities, scheduling, quality control, and site safety.

General Contractor (GC): The main contractor responsible for managing the day-to-day operations of a construction project.

RFI (Request for Information) – A formal process used to clarify plans, details, or conflicts before work proceeds.

Quality Control – Ongoing inspection and verification to ensure work meets design, code, and performance standards.

Punch List – A running list of incomplete or corrective items addressed throughout construction, not just at the end.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...

What actually happens behind the scenes once you choose a custom home builder? And more importantly, who is really responsible for bringing your vision to life without costly missteps or delays?

In this episode, host Rick Bell pulls back the curtain on what separates a loosely run operation from a disciplined, high-performing custom home building team—and why understanding this early can save you stress, time, and money.

Rick breaks down the structure, roles, and communication standards that drive successful custom home projects at Landmark Custom Homes, sharing lessons shaped by 40-years of real-world experience in custom home building.

If you’re interviewing builders or preparing to build, this episode will help you ask smarter questions and set clearer expectations from day one.

👉 Tune in, subscribe, and learn how to build your home the Landmark way.

Episode Highlights

• What makes a custom home building team truly effective — and why structure matters

• How project management, supervision, and accounting work together to keep builds on track

• Why experience and specialization outperform the “one-person builder” model

• How communication, documentation, and change orders should be handled transparently

• What questions every homeowner should ask before hiring a builder

Glossary of Terms

Project Management (PM) – Oversees design coordination, budgeting, and client communication from pre-construction through completion.

Superintendent – Manages day-to-day construction activities, scheduling, quality control, and site safety.

PX (Project Executive) – Senior leader who removes roadblocks, aligns teams, and ensures project health.

Change Order – A formal modification to the budget, scope, or schedule.

Pay Requisition – A formal request for payment outlining completed work and approved costs.

Listen & Subscribe

🎧 Spotify: https://open.spotify.com/show/4LzDQNSaAk15tm1rM8J6eo

🍎 Apple: https://podcasts.apple.com/us/podcast/the-insiders-guide-to-custom-homes/id1815798115

▶️ YouTube: https://www.youtube.com/@TIGTCH

Connect with Us

• Instagram: https://www.instagram.com/tigtchpodcast
• Facebook: https://www.facebook.com/TIGTCHPODCAST
• TikTok: https://www.tiktok.com/@tigtchpodcast
• LinkedIn: https://www.linkedin.com/company/the-insiders-guide-to-custom-homes

Resources & Links

• Landmark Custom Homes: https://www.landmarkcustomhomes.com
• Instagram: https://www.instagram.com/homesbylandmark
• LinkedIn: https://www.linkedin.com/in/rick-bell-lch
• Email Rick: Rick@TIGTCH.com...