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The Mindtools L&D Podcast

The Mindtools L&D Podcast

Written by: Mind Tools Ltd
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The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.Mind Tools Ltd Careers Economics Management Management & Leadership Personal Success
Episodes
  • 484 — Level-up your LMS: How points and rewards drive behavior
    Feb 24 2026

    Cafes, restaurants and car washes all use points and rewards to drive behaviors. Can we do the same with our Learning Management Systems?

    In this week's episode of The Mindtools L&D Podcast, Incentli's Jeff Campbell speaks to Ross G and Ross D about:

    • how digital currencies give LMS administrators levers they can pull to drive behavior
    • the role of extrinsic and intrinsic motivation on learning
    • the impact of branded swag on learner advocacy

    In 'What I Learned This Week', Ross D discussed GitHub commits (super fun to bet on!)

    For more from Incentli, visit incentli.com. Incentli are a Mindtools Kineo partner, so if you would like to discuss integrating points and rewards with our Totara LMS please do get in touch by contacting custom@mindtools.com.

    For more from Mindtools Kineo, visit mindtools.com or kineo.com. There, you'll also find details of our Learning Management Systems, Content Hub for leaders and managers, and custom learning design service.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Garner
    • Ross Dickie
    • Jeff Campbell
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    44 mins
  • 483 — The insider secrets L&D pros want you to know
    Feb 17 2026

    If you're going in for surgery, make sure to get scheduled first thing. When you buy new clothes, wash them before you wear them. Never use a ceramic cup in a coffee shop.

    These are the kind of insider secrets that get shared on Reddit, and we thought it would be fun to ask the L&D community on LinkedIn to share a few of their own.

    And boy, did they have secrets to share!

    In this week's episode of The Mindtools L&D Podcast, Ross G and Cammy review the top responses, including:

    • we can't achieve much if we don't change the environment
    • we all know that 'one and done' doesn't work
    • we don't design for how people learn

    To view all of the 'secrets', check out our newsletter 'The insider secrets that L&D pros want you to know'.

    In 'What I Learned This Week', Ross G defended Runna.

    For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Garner
    • Cammy Bean
    Show More Show Less
    39 mins
  • 482 — Are organizations getting AI upskilling wrong?
    Feb 10 2026

    To help organizations reap the benefits of AI while meeting regulatory requirements, many L&D teams are rolling out AI skills programs. But how do we design these programs in a way that shapes consistent, compliant behaviors, while helping colleagues develop the judgment they need to navigate messy, real-world situations?

    In this week's episode of The Mindtools L&D Podcast, Ross D and Cammy are joined by Alyn Kinney, Senior Learning and Development Manager at T-Mobile, to discuss:

    • how organizations are supporting AI skills development;
    • the potential drawbacks of a top-down, skills-based approach;
    • how to deliver practical, problem-based AI skills programs at scale.

    If you enjoyed this conversation, be sure to check out Alyn's newsletter, Nerd Out.

    In 'What I Learned This Week', Ross D recommended C. Thi Nguyen's book The Score.

    For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

    Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

    Connect with our speakers

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Dickie
    • Cammy Bean
    • Alyn Kinney
    Show More Show Less
    37 mins
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