If you're going in for surgery, make sure to get scheduled first thing. When you buy new clothes, wash them before you wear them. Never use a ceramic cup in a coffee shop.

These are the kind of insider secrets that get shared on Reddit, and we thought it would be fun to ask the L&D community on LinkedIn to share a few of their own.

And boy, did they have secrets to share!

In this week's episode of The Mindtools L&D Podcast, Ross G and Cammy review the top responses, including:

• we can't achieve much if we don't change the environment
• we all know that 'one and done' doesn't work
• we don't design for how people learn

To view all of the 'secrets', check out our newsletter 'The insider secrets that L&D pros want you to know'.

In 'What I Learned This Week', Ross G defended Runna.

For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Garner
• Cammy Bean

To help organizations reap the benefits of AI while meeting regulatory requirements, many L&D teams are rolling out AI skills programs. But how do we design these programs in a way that shapes consistent, compliant behaviors, while helping colleagues develop the judgment they need to navigate messy, real-world situations?

In this week's episode of The Mindtools L&D Podcast, Ross D and Cammy are joined by Alyn Kinney, Senior Learning and Development Manager at T-Mobile, to discuss:

• how organizations are supporting AI skills development;
• the potential drawbacks of a top-down, skills-based approach;
• how to deliver practical, problem-based AI skills programs at scale.

If you enjoyed this conversation, be sure to check out Alyn's newsletter, Nerd Out.

In 'What I Learned This Week', Ross D recommended C. Thi Nguyen's book The Score.

For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Dickie
• Cammy Bean
• Alyn Kinney

Pressure from above, pressure from below; little appreciation from either. That's the experience of work for many middle managers!

This week on The Mindtools L&D Podcast, author Gary Cookson joins Ross G and Dr Anna to discuss his new book, The Squeezed Middle, with a focus on:

• why managers are so misunderstood and undervalued
• the skills middle managers require to succeed
• how we can all help build middle managers.

During the discussion, Ross G referenced the World Economic Forum's 'Future of Jobs Report 2025', Gallup's 'State of the Global Workplace 2025' report, and McKinsey's Power to the Middle which we discussed in episode 416.

Anna referenced our own reports, 'Building Better Managers' and 'The Empathy Problem'.

Gary's book, The Squeezed Middle, is available for pre-order now.

In 'What I Learned This Week', after Anna and Gary's barrage of facts, Ross G discussed Planet Nine.

Finally, Ross G and Anna both referenced our Manager Skills Workshops, which combine upfront assessment, peer feedback, project-based learning and AI Skills Practice. To find out more, visit mindtools.com.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com.

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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Garner
• Dr Anna Barnett
• Gary Cookson

For most of us, compliance training is a regular feature of our working lives. Instead of inducing a mexican wave of eye-rolls, what can we do to design compliance training that has impact?

In this week's episode of The Mindtools L&D Podcast, Gemma, Cammy and Layla discuss:

• Creating compliance-based learning experiences that change mindsets and behaviors;
• Meeting the needs of time-poor learners;
• How to measure the impact of compliance training.

As mentioned, we do have plenty more thoughts on compliance training! Take a look through the resources on our Learning and Development Insights page.

Recent posts include a blog "From compliance to excellence" and a guide called "Compliance learning that works".

In 'What I Learned This Week', Gemma mentioned listening to the podcast The Rest is Science. It was in the episode, "How to drink lava" that Hannah Fry reveals the optimum hand position for maximum propulsion while swimming.

For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com.

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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Gemma Towersey
• Cammy Bean
• Layla Croll

Induction programmes play a crucial role in shaping the way a new starter thinks and feels about an organization.

In this week's episode of The Mindtools L&D Podcast, Ross D, Cammy and Claire discuss:

• what makes induction programmes different from other L&D initiatives;
• how an 'accomplishment framework' can help new starters (and learning designers!) break induction down into manageable chunks;
• how to measure the impact of induction programmes.

Click here to download a free accomplishment framework template.

In 'What I Learned This Week', Claire mentioned the Culross Moat Pit.

Cammy referenced the Greenwich foot tunnel.

And Ross D talked about the rise of video-based podcasting.

For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Dickie
• Claire Gibson
• Cammy Bean

Learning design work is often accompanied by various forms of uncertainty — ambiguous performance needs, vaguely defined scope, shifting stakeholder expectations...

In his book The Instructional Designer's Guide to Project Management, Dr Guieswende Rouamba describes this condition as 'the fog of instructional design'. And he believes project management is the key to navigating it.

In this week's episode of The Mindtools L&D Podcast, Dr Rouamba joins Ross D and Adria Maston, Head of PMO at Mindtools Kineo, to discuss:

• why he wrote the book, and why project management is a critical skill for learning designers;
• what learning designers most often underestimate about the human side of project management;
• what he means when he says 'the best way to resolve conflict is to prevent it'.

You can find The Instructional Designer's Guide to Project Management here.

For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, and our off-the-shelf courses.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Dickie
• Adria Maston
• Dr Guieswende Rouamba

Since its first release in 1978, A Manager's Guide to Self-Development has been one of the go-to texts for new and aspiring managers. Now in its seventh edition, authors Mike Pedler and Joan Keevil join Gemma and Ross G to discuss:

• why self-development is so key to a manager's capabilities
• what has changed since the first edition of the book as published (hat tip to Michelle Ockers for this question)
• some of our favorite exercises from the book, to help us develop as managers.

A Manager's Guide to Self-Development by Mike Pedler, John Burgoyne, Tom Boydell, Joan Keevill, Kevin Roe, Jean-Anne Stewart is available from Routledge.

For more from Mindtools Kineo, visit mindtools.com. There, you'll also find details of our own manager development offerings, including face-to-face and virtual workshops, our Manager Skills Assessment, and off-the-shelf courses.

Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Garner
• Gemma Towersey
• Joan Keevil

Yippee-ki-yay, Christmas Turkeys! In our final episode of The Mindtools L&D Podcast for 2025, the gang are climbing to the top of Nakatomi Plaza: foiling a criminal plot and solving L&D challenges as we go.

We answer:

• What rule exists at work that, if broken, would have the biggest impact on performance? (Tony)
• What should L&D pros be stealing to maximise their impact this Christmas? (Heinrich)
• What advice would you give an L&D professional as they plan for 2026? (Marco)
• What do we need to let go of in L&D? (Hans Gruber)

During the discussion, Gemma referenced play at work and our "ep" with Cas Holman.

Ross G discussed Sir Dave Brailsford's insistence that members of Team GB Cycling have an opinion at work.

Ross D referenced our "ep" with South Western Railway's Becky Eason, and our "ep" with Carl Akintola.

We also discussed some industry reports from Don Taylor and Markus Bernhardt. And JD Dillon's Christmas newsletter, inspired by the film It's a Wonderful Life.

If you've listened to this episode (always our lowest performing of the year), thank you! You can find out more about Mindtools Kineo at mindtools.com. There, you'll also find our back catalogue of nearly 500 episodes. That's the Christmas entertainment sorted!

And if you like the show, you'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com

See you next year, and thanks for listening!

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• Ross Garner
• Gemma Towersey
• Ross Dickie
• Dr Anna Barnett