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The Noble Agent

The Noble Agent

Written by: Thomas Stein
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Noble Agents is the podcast for health insurance brokers and general agents who care about more than short-term sales. If you're committed to serving Main Street businesses, building long-term client trust, and mastering the level-funded health insurance model, you’ve found your people. Hosted by Tom Stein, CEO of American Trust Administrators (ATA), Noble Agents brings you real conversations with top brokers and general agents who are creating sustainable growth — not through gimmicks, but by aligning with values, delivering results, and fighting back against a system that often forgets the small employer. Each episode runs about 25 minutes and gives you: Actionable insights on selling, structuring, and servicing level-funded health plans Proven strategies from experienced GAs and advisors in the trenches Trust-building tools to grow your book without selling your soul Real-world stories from brokers who are changing lives — not just collecting commissions Whether you're an independent broker looking for a playbook, a general agent seeking inspiration for your downline, or just tired of being fed recycled carrier talking points, this podcast is your new weekly essential. 🎯 Topics include: Level-funded vs. fully insured strategies Small group health insurance best practices Stop-loss corridors and surplus structures Compliance and transparency trends Marketing for brokers, general agents, and TPAs Training your producers with Level Funded University ➡️ Bonus: Every listener gets access to The Noble Agent’s Guide to Level Funding when they signup to for the weekly incites. Let’s rebuild this industry from the inside out — one level-funded plan at a time.Copyright 2026 Thomas Stein Economics Leadership Management Management & Leadership Marketing Marketing & Sales
Episodes
  • Why P&C Brokers Are Winning in Level Funding | Brian from Local Edge
    Jun 1 2026

    In this episode of The Noble Agent’s Guide, we sit down with Brian from Local Edge to explore why some of the best future level-funded brokers may already be sitting inside the P&C world.

    Brian brings a unique perspective coming from the personal lines and commercial P&C insurance space into self-funded and level-funded health plans. The conversation uncovers the crossover skills most brokers completely overlook — especially around underwriting, relationship-building, expectation-setting, and long-term client trust.

    Key topics include:

    • Why level-funded plans shocked Brian coming from traditional insurance
    • The “aha moment” of surplus checks and money returning to employers
    • How incentives change behavior in healthcare spending
    • Why underwriting discipline matters in both P&C and health insurance
    • The massive opportunity P&C brokers are missing in group health
    • Why relationship-driven brokers outperform transactional agents
    • How top producers educate instead of simply quoting
    • Why trust and curiosity matter more than spreadsheets
    • The similarities between high-value P&C underwriting and self-funded health plans
    • How level-funded plans become a financial tool for business owners

    One of the strongest themes throughout the episode:

    The best brokers are not chasing transactions. They are building long-term relationships around trust, education, and service.

    Brian also shares:

    • Lessons from handling inbound insurance sales at scale
    • Why door-to-door and boiler-room salespeople often become elite producers
    • How great brokers set underwriting expectations upfront
    • The importance of referrals and relationship flywheels
    • Why business owners want one trusted advisor across all insurance needs
    • The crossover opportunity between commercial P&C and employee benefits

    Memorable takeaway:

    “Insurance is the many paying for the unlucky few.”

    If you’re a broker trying to understand where the industry is headed — and why relationship-first advisory work matters more than ever — this episode delivers practical insight from both the P&C and employee benefits worlds.

    Guest:

    Brian — Local Edge

    Topics Covered:

    • Level funding
    • Self-funding
    • P&C insurance
    • Underwriting
    • Group health
    • Broker relationships
    • Client trust
    • Referral systems
    • Commercial insurance
    • Employee benefits
    • Surplus checks
    • Sales psychology

    Episode 8 | Season 1

    #LevelFunding #SelfFunding #InsuranceBroker #EmployeeBenefits #PNCInsurance #GroupHealth #BrokerStrategy #Underwriting #HealthcareCosts #NobleAgentsGuide

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    25 mins
  • Service First Wins: Why Great Brokers Never Truly Lose | Brian BD Insurance
    May 26 2026

    In this episode of The Noble Agent’s Guide, we sit down with Indiana-based broker Brian Dusenberry to unpack what separates transactional insurance agents from long-term trusted advisors in the level-funded and self-funded world.

    Brian has spent decades in partially self-funded and self-funded health plans, and this conversation dives deep into how transparency, service, and long-term relationship building completely change the insurance business.

    Key topics include:

    • Why self-funding changes how employers think about healthcare spending
    • The moment business owners finally “see where the money goes”
    • Why level funding continues accelerating in small group markets
    • How brokers provide value even when they don’t win the case
    • The importance of underwriting transparency and employer education
    • Why the best brokers think in decades instead of commissions
    • The difference between a “job mentality” and a “career mentality”
    • Why retention is built through service, not pricing spreadsheets
    • How elite brokers use communication without overwhelming clients
    • Why AI won’t replace relationship-driven insurance advisors

    One of the most powerful moments in the episode:

    Brian explains that he never truly loses a case:

    “Either I win, or I learn.”

    That mindset becomes the foundation for long-term success in employee benefits.

    The conversation also explores:

    • Why service-heavy brokers create lifetime clients
    • The residual nature of insurance and building recurring income
    • The crossover between military discipline and long-term brokerage success
    • Why small-group health insurance creates unusually stable recurring revenue
    • The importance of becoming a trusted resource rather than a quote machine
    • How referrals are built through honest advisory work

    Memorable takeaway:

    “The groups that leave usually don’t leave because of service. Life changes around them. If you serve deeply enough, they often come back.”

    Brian also shares his perspective on:

    • The future of AI in insurance
    • Why brokers must commit to insurance as a career
    • What characteristics signal future top producers
    • Why “people people” often win long-term
    • How self-funded plans create visibility that fully insured plans never provide

    If you’re a broker trying to build a real long-term career in employee benefits, level funding, and self-funded health plans — this episode is packed with practical wisdom from someone who has already lived it.

    Guest:

    Brian of BD Insurance

    Topics Covered:

    • Level funding
    • Self-funding
    • Small group health plans
    • Broker retention
    • Client service
    • Underwriting
    • Insurance careers
    • Residual income
    • Healthcare transparency
    • Broker mindset
    • Referral systems
    • Employee benefits

    Episode 9 | Season 1

    #LevelFunding #SelfFunding #InsuranceBroker #EmployeeBenefits #BrokerStrategy #HealthcareCosts #ResidualIncome #SmallBusiness #Underwriting #NobleAgentsGuide

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    29 mins
  • The Truth About Level Funding: What Most Brokers Still Don’t Understand | Jason Powers
    May 18 2026

    In this episode of The Noble Agent’s Guide, we sit down with Jason Powers of Legacy Brokers to unpack one of the most misunderstood topics in employee benefits: level funding.

    Jason has spent decades in the self-funded and level-funded space helping brokers and employers navigate the real mechanics behind these plans — beyond the marketing language.

    This conversation goes deep into:

    • Why “level funded” is mostly a marketing term
    • The dangerous differences between carrier-model and true self-funded plans
    • Why many brokers are selling self-funded plans without even realizing it
    • The importance of guardrails, accommodation, advance funding, and surplus ownership
    • How incentives change when carriers control surplus dollars
    • Why underwriting still matters in a post-ACA world
    • The difference between transactional brokers and consultative advisors
    • How great brokers think about risk, curiosity, and long-term client relationships
    • Why self-funding isn’t the answer — but the conduit to finding the answer

    One of the biggest takeaways:

    Self-funding doesn’t lower costs by itself. It creates visibility. And visibility is what allows employers to finally manage healthcare spend intelligently.

    Jason also shares:

    • How the industry has changed from “self-funding is dangerous” to mainstream adoption
    • Why the best brokers ask better questions
    • How AI and instant quoting can create shallow advisory work
    • The “company credit card” analogy for self-funded health plans
    • Why curious brokers consistently outperform transactional ones

    If you’re a broker trying to understand the future of level funding, stop-loss, and self-funded strategy — this is a foundational conversation.

    Guest:

    Jason Powers

    Legacy Brokers

    Topics Covered:

    • Level funded vs self-funded
    • Stop loss and accommodation
    • Surplus ownership
    • Fixed costs vs claims liability
    • Broker incentives
    • Underwriting
    • Cost containment
    • Consultative selling
    • Small group self-funding
    • Carrier-model plans

    Episode 7 | Season 1

    #LevelFunding #SelfFunding #HealthInsurance #EmployeeBenefits #StopLoss #BrokerStrategy #HealthcareCosts #InsuranceBroker #NobleAgentsGuide

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    43 mins
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