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The Ops Club Podcast

The Ops Club Podcast

Written by: Travis Fish
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The Ops Club is a no-nonsense look at how hospitality really runs. Tom and Travis have spent 20 years across everything from big-brand rollouts to tiny independents. We talk shop - what worked, what didn’t, and what we’d do tomorrow. Expect honest stories from our own operations, plus conversations with awesome industry guests who’ve actually been there and done it.

2026 Travis Fish Economics
Episodes
  • If You're Surviving, You're Winning

    If You're Surviving, You're Winning
    May 11 2026

    In this episode we get into Tom's new site, the chaos of opening over Easter, and why the "river of operations" pulls even experienced operators under.

    We talk Whitbread, Pizza Express, Franco Manca and why pubs are holding up while mid-market casual dining isn't.

    And Travis shares what came out of the recent Ops Club's Q1 margins session.
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    34 mins
  • Soho Pizza, £8 Pints and the Booking Black Hole

    Soho Pizza, £8 Pints and the Booking Black Hole
    Apr 10 2026

    In this episode, Travis and Tom get into the changing vibe of a well-known London pizza spot, and what it says about the gap between a great concept launch and operational reality.

    They talk AI in hospitality - slow booking response times, stretched sales teams, and whether tech is the answer to an ongoing problem in the industry.

    And they get into the economics of a pint. Guinness pricing, supply chain squeezes, and a nifty tool called Percy that could save independents serious money.
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    36 mins
  • Vibe Coding, BrewDog and 300 Pubs

    Vibe Coding, BrewDog and 300 Pubs
    Apr 1 2026

    In this episode we get into the AI tool that's finally going to get Tom's website sorted, and why hospitality operators are still only scratching the surface with technology.

    We talk about Stonegate, BrewDog. And whether knowing when to sell is the most underrated skill in the industry.
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    40 mins
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