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The Provider Podcast

The Provider Podcast

Written by: NHS Providers
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About this listen

The Provider Podcast is brought to you by NHS Providers. NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.


Hear the latest updates the NHS and health care sector are facing from leading figures and frontline staff.


Political Science Politics & Government
Episodes
  • S14 Ep81: Providers Deliver: Making the three shifts business as usual
    Nov 4 2025
    In this third and final episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers, highlights mental health innovation in the north east, where Tees, Esk and Wear Valleys NHS Foundation Trust has transformed patient access and experience through community-led redesign.
    We conclude the series by returning to NHS Providers chief executive Daniel Elkeles, for his reflections on obstacles to delivering on the 10YHP and how they can be overcome.

    Susan is joined by:
    • Daniel Elkeles, chief executive, NHS Providers.
    • Dr Ranjeet Shah, group medical director, Tees, Esk and Wear Valleys NHS Foundation Trust.
    Read more:
    For more information about the Providers Deliver: 10-year health plan trailblazers three-part podcast series and report visit our website.
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    22 mins
  • S14 Ep80: Providers Deliver: Relationships at the heart of it
    Oct 30 2025
    In this second episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers, showcases two trailblazing trusts which – in different ways – are driving practical innovations to improve care and enhance cross-organisational working.

    Featuring two case studies – Kent Community Health NHS Foundation Trust and Mersey and West Lancashire Teaching Hospitals NHS Trust – that both highlight digital initiatives to better support patients and staff.

    Susan is joined by:
    • Mairead McCormick, chief executive, Kent Community Health NHS Foundation Trust.
    • Malise Szpakowska, chief people officer, Mersey and West Lancashire Teaching Hospitals NHS Trust.
    Read more:
    For more information about the Providers Deliver: 10-year health plan trailblazers three-part podcast series and report visit our website.

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    26 mins
  • S14 Ep79: Providers Deliver: We can actually do this!
    Oct 28 2025
    In this first episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers explores bold innovations in integrated mental health care, highlighting efforts to improve population health and deliver timely, patient-centred support.

    She does this by exploring two case studies – Somerset NHS Foundation Trust and Yorkshire Ambulance Service NHS Trust – which reflect a shared commitment to accessibility, collaboration, and holistic transformation in mental health care.

    We also hear from NHS Providers chief executive Daniel Elkeles on why he believes the ambitions of the 10-year health plan are within reach.

    Susan is joined by:
    • Daniel Elkeles, chief executive, NHS Providers
    • Peter Lewis, chief executive, Somerset NHS Foundation Trust
    • Lesley Butterworth, head of nursing and patient experience, Yorkshire Ambulance Service NHS Trust
    • Louise Whittaker, advanced paramedic in mental health, Yorkshire Ambulance Service NHS Trust
    Read more:
    For more information about the Providers Deliver: 10-year health plan trailblazers three-part podcast series and report visit our website.

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    28 mins
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