Fabia Tetteroo-Bueno has worked for Philips across the globe over her 23 year-long career. She started her new job has Market Leader for Latin America 2 weeks before the COVID-19 crisis forced countries into lockdown. But Fabia has been through crises before, including a typhoon in the Philippines that devastated the country. Fabia talks about lessons learned from other cultures, trusting your gut, and how COVID-19 is speeding up transitions that were needed.

Robert Metzke, Head of Sustainability at Philips, grew up in East Berlin. He was just a teenager when the Wall fell, but that sudden, fundamental change has always stayed with him. In this episode, he talks about how climate change is linked to healthcare, embedding sustainability in every process, and orchestrating change to ensure it has a positive impact.

When we think of Japan, we tend to think of innovation. And when Hitoshi Aizawa left a 30-year career in IT to join Philips as Senior Director of Solutions a few years ago, he realized that would be needed to deal with the quickly-changing face of healthcare in Japan. In this episode he talks about helping both customers and employees make the transition from input-based models to value-based care, and thinking big by celebrating the small.