Episodes

  • The Future of Recruitment Marketing with Matt Comber
    Jan 21 2026

    Summary

    In this conversation, Matt Comber emphasizes the critical need for marketing professionals to focus on financial visibility and return on investment (ROI). He argues that while clicks are important, the ultimate goal should be understanding where money is being spent and how it is returning value. Comber advocates for marketers to enhance their financial skills to better analyze and manage marketing expenditures, ensuring that every agency owner and finance manager has a clear view of their marketing effectiveness.


    Chapters

    00:32 Building on Past Successes

    01:02 Challenges and Solutions in Recruitment Marketing

    02:35 The Role of Brand in Recruitment

    05:11 Support and Differentiation

    08:57 Brand-Led Marketing and Awareness

    14:49 Revenue Attribution and Financial Literacy

    18:58 Upcoming Products and Innovations


    Links to Books, Podcasts, Tools, Events:

    Hisham Azouz's podcast


    Books

    "The Sales Acceleration Formula" by Mark Roberge

    https://www.goodreads.com/book/show/24953002-the-sales-acceleration-formula


    "Traction" (related to the Entrepreneurial Operating System)

    https://www.goodreads.com/book/show/18886376-traction


    Social Media and Website Links:

    Matt on Linkedin https://www.linkedin.com/in/mattcomber/



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    26 mins
  • Bridging Gaps in Recruitment Strategies with Ben Browning
    Dec 16 2025

    Summary

    Ben Browning explores the intersection of performance psychology and recruitment. The episode explores the gaps in the recruitment market, the four key elements of a successful business development strategy, and the importance of mindset in sales.


    Learn about the tools and frameworks necessary for continuous improvement, and hear Ben introduce the Million Dollar Blueprint program, designed to help recruitment consultants double their billings.

    Takeaways

    • Clarity, precision, campaigns, and conversion are key to business development.

    • Sales is about empowering and inspiring others to take action.

    • Mindset is crucial for recruiters to embrace their role in sales.

    • Understanding client problems is essential for effective recruitment.

    • Continuous improvement requires clear processes and data-driven decisions.

    • The Million Dollar Blueprint helps consultants double their billings.

    • Sales assets like templates and frameworks are vital for success.

    Chapters

    02:45 Identifying Market Gaps in Recruitment

    05:39 The Four Key Elements of Business Development

    08:16 Mindset and Clarity in Sales

    11:09 Understanding Client Problems

    13:58 Tools and Frameworks for Continuous Improvement

    16:54 The Million Dollar Blueprint


    Links

    Books:

    "Good to Great" by Jim Collins https://www.goodreads.com/book/show/76865.Good_to_Great

    "Gap Selling" by Keenan https://www.goodreads.com/book/show/42686460-gap-selling?ref=nav_sb_ss_1_23

    "Eat Their Lunch" by Anthony Iannarino https://www.goodreads.com/book/show/38820051-eat-their-lunch?ref=nav_sb_ss_1_38

    "The Transparency Sale" by Todd Caponi https://www.goodreads.com/book/show/42847045-the-transparency-sale?ref=nav_sb_ss_1_39


    Podcasts:

    "Recruiting Better" hosted by Ben Browning, available on YouTube, Spotify, and other platforms.

    https://www.beresonant.co.uk/recruiting-better-podcast/


    Websites:

    Ben's website: https://www.beresonant.co.uk/


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    26 mins
  • Beyond Spreadsheets: Automating Commissions for Agency Growth with Carl Jones, Konquest
    Dec 10 2025

    Carl Jones, founder and CEO of Konquest, the leading commission software for staffing and recruiting, discusses how agencies can transform their commission plans to drive performance. He shares insights from the Recruiter Commission Census, highlighting the rise of thresholds and layered schemes, and emphasizes the importance of aligning commission structures with business goals.


    Parts Index (Timed Structure):

    • 00:42 - 02:18: The pain point Konquest solves

    • 03:30 - 06:20: Key insights from the Recruiter Commission Census

    • 07:57 - 10:29: Addressing why 75% of agencies have commission issues

    • 12:41 - 14:09: How Konquest influences future actions and discretionary effort.

    • 18:10 - 20:10: Viewing commission as an incentive, not just a cost

    • 21:56 - 23:38: The importance of product market fit and staying close to customers.


    Key Highlights:

    • Commissions as a Strategic Lever: Commissions are not just a cost but a critical tool that impacts both profitability and revenue trajectory, deserving serious attention and regular review (at least annually).

    • Recruiter Commission Census Insights: The census reveals a substantial increase in the application and size of commission thresholds (now in the majority of agencies) and a significant rise in "layered schemes" (multiple commission components), which Carl advocates as best practice.

    • The "Why" Behind Commission Problems: 75% of agencies admit to commission issues due to a lack of scientific rigor, data, and confidence in decision-making, often leading to unreviewed, outdated structures.

    • Product Market Fit: Carl emphasizes the ongoing importance of product market fit for business growth, fundraising, and mental health, and the need to continually stay close to customers and problems.


    Links to Books, Podcasts, Tools, Events:

    • Recruiter Commission Census: Available for free download on the Konquest website https://konquest.io/resources

    Social Media and Website Links:

    • Carl Jones' LinkedIn: https://www.linkedin.com/in/carl-jones-66093722/

    • Konquest Website: https://konquest.io/ (resources section available with high-value assets)



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    27 mins
  • Masterclass in Recruitment Training with Jamie Burrows
    Dec 1 2025

    In this masterclass, Jamie Burrows explores the intricacies of developing high-performing recruiters and managers. Explore the journey of a recruiter, the essential traits of high performers, and the importance of structured training, mentoring, and coaching.


    Jamie shares valuable insights on the expectations for recruiters and the necessity of measuring return on investment in training initiatives.


    Chapters

    05:35 High-Performance Traits in Recruitment

    07:56 Training vs. Mentoring vs. Coaching

    10:59 Effective Onboarding for Rookie Recruiters

    13:22 The Role of Billing Managers

    16:20 Preparing for the Future of Recruitment

    19:01 Quickfire Insights and Recommendations


    Media Links

    Books:

    • To Sell Is Human by Daniel Pink https://www.goodreads.com/book/show/13593553-to-sell-is-human

    • Never Split the Difference by Chris Voss https://www.goodreads.com/book/show/26156469-never-split-the-difference


    Podcasts:

    • Amplifying Recruitment by Jamie Burrows https://podcasts.apple.com/gb/podcast/amplifying-recruitment-learn-grow-lead/id1787699795

    • The Chris Voss Show https://thechrisvossshow.com/

    Websites and Social Media

    • Jamie Burrows on Linkedin https://www.linkedin.com/in/jamie-burrows-training/

    • Jamie Burrows - Training for Recruiters https://jamieburrows.net/



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    26 mins
  • Navigating the Staffing Landscape with AI with Steven Farrell
    Dec 1 2025

    Summary

    Steven Farrell, COO of Your Employment Solutions, discusses the importance of building a culture of service and accountability, and the impact of technology and AI on the staffing industry.

    Steven shares insights on measuring success with AI tools, the future of staffing, and the skills leaders need to thrive in a changing environment. The conversation concludes with recommended resources and final thoughts on the importance of clarity in operations.


    Chapters

    05:17 Operational Excellence in Staffing

    09:08 The Role of Technology in Staffing

    12:30 AI's Impact on Recruitment

    16:22 Measuring Success in AI Recruitment

    19:53 Future of Staffing and Leadership

    23:24 Final Thoughts and Recommendations

    Links


    Websites:

    • Your Employment Solutions: youremploymentsolutions.com

    • Steven Farrell Linkedin https://www.linkedin.com/in/farrellsteven/

    Podcasts:

    • The Staffing Playbook podcast https://www.youremploymentsolutions.com/the-staffing-playbook-podcast/

    • The All-In Podcast https://allin.com/


    Books:

    • The One Page Marketing Plan by Allan Dibhttps://www.goodreads.com/en/book/show/41943000-the-1-page-marketing-plan



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    32 mins
  • Digital Transformation in Staffing: Insights and Actions
    Oct 28 2025

    In this conversation, Jack Copeland discusses the evolution of StaffingFuture, a lead generation platform for staffing agencies, and how agency founders can evaluate their digital presence and future-proof their businesses. He emphasizes the importance of digital transformation, automation, and a strong online presence for staffing agencies to thrive in a competitive market.


    Parts Index (Timed Structure):

    00:00 The Genesis of StaffingFuture

    02:40 Navigating the Impact of COVID-19

    05:42 Understanding StaffingFuture's Offerings

    08:24 Driving ROI Through Digital Transformation

    13:55 Differentiating in a Competitive Market

    16:53 Evaluating Your Digital Presence

    19:41 Future-Proofing Your Staffing Agency


    Key Highlights:

    • A strong digital presence is crucial for staffing agencies.

    • Lead generation is at the core of StaffingFuture's offerings.

    • Automation can significantly enhance recruitment processes.


    Links to Books, Podcasts, Tools, Events:

    Book: "Who Moved My Cheese?" by Spencer Johnson

    https://www.goodreads.com/book/show/77231

    Tools:

    Staffing Engine https://staffingengine.ai/

    Staffing Referrals https://staffingreferrals.com/


    Social Media and Website Links:

    Jack Copeland on LinkedIn: https://www.linkedin.com/in/jackacopeland/

    StaffingFuture Website: staffingfuture.com




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    30 mins
  • Building Trust in Healthcare Staffing
    Oct 16 2025

    Summary

    In this conversation, Rich Smith, co-Founder and CMO of Atlas MedStaff, discusses the importance of focusing on travelers in healthcare staffing.


    He shares insights on building a strong company culture, the significance of transparency and community, and the balance between technology and human interaction.


    Rich emphasizes the need for trust and personal connections in the industry, while looking ahead to the future of healthcare staffing and automation.


    Chapters

    02:53 The Atlas Way: Focusing on the Traveler

    05:34 Building a Community: The Atlas Life

    08:13 Balancing Technology and Human Touch

    11:02 Future of Healthcare Staffing: Embracing AI

    14:01 Final Thoughts and Insights


    Key Highlights

    • Transparency in communication builds trust with travelers.

    • Community engagement is key to the brand's identity.

    • AI and automation should enhance, not replace, human interaction.

    • Travelers appreciate honesty and follow-through from recruiters.

    • Rich believes in the importance of company culture in marketing.

    • Building a lifestyle brand around travel healthcare is a unique approach.

    • Personal connections in staffing are irreplaceable.


    Links to any books, podcasts, tools, events

    ‘Off the Clock and On the Record’ podcast, by Atlas MedStaff

    https://www.youtube.com/@AtlasMedStaff/podcasts

    https://podcasts.apple.com/nz/podcast/on-the-clock-off-the-record/id1825873755


    Social media and website links

    https://atlasmedstaff.com/

    https://www.linkedin.com/in/richsmith37/



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    20 mins
  • The Future of Technology in Staffing with Tim Ratliff, Senior Director of Technology and Innovation at Skillwork
    Sep 29 2025

    Summary

    In this conversation, Tim Ratliff, Senior Director of Technology and Innovation at Skillwork, shares insights on adapting corporate experience to a small business, evaluating technology needs, balancing technology with human interaction, and monitoring technology adoption. Tim emphasizes the importance of understanding pain points in the staffing process and the future opportunities for technology in enhancing client and candidate engagement.


    Chapters

    02:47 Adapting Corporate Experience to a Small Business

    05:30 Evaluating Technology Needs and Implementation

    07:29 Balancing Technology and Human Interaction

    10:27 Monitoring Technology Adoption and ROI

    12:55 Future Opportunities in Staffing Technology

    15:46 Advice and Personal Insights from Tim

    Key Highlights

    • Understanding the need for technology is crucial before implementation.

    • Employee feedback is essential in identifying pain points.

    • Technology should enhance, not replace, human interaction.

    • Monitoring technology adoption is vital for assessing effectiveness.

    • ROI can be measured in employee satisfaction, not just dollars.

    • The staffing industry must focus on both talent and client engagement.

    • Future opportunities lie in improving communication and feedback mechanisms.


    Links to any books, podcasts, tools, events

    The Goal: A Process of Ongoing Improvement, by Eliyahu M. Goldratt and Jeff Cox

    https://www.goodreads.com/book/show/113934.The_Goal

    Skunk Works: A Personal Memoir of My Years at Lockheed, by Ben R. Rich and Leo Janos

    https://www.goodreads.com/book/show/101438.Skunk_Works


    Social media and website links

    Skillwork at skillwork.com

    Tim Ratliff on Linkedin https://www.linkedin.com/in/tiratliff/


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    33 mins