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The Work Western Podcast

The Work Western Podcast

Written by: Jed Blackwell
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The Work Western Podcast, brought to you by Harrison's, will speak directly to the heart of topics that matter to the backbone of our country - America's hardworking men and women. Join Kevin Harrison and Jed Blackwell as they talk with industry leaders, explore matters important to you, and have a whole bunch of fun.2025 Economics Social Sciences
Episodes
  • Changing The Game: Brunt Workwear Now At A Harrison's Near You
    Mar 4 2026


    Brunt Footwear may not be a household name, but it has quickly carved out a significant place in the work boot market. Initially reaching out to retailers like Harrison's, Brunt faced skepticism in a crowded marketplace. As Kevin Harrison shared, "There are 10 or 15 different brands trying to get in our stores on a weekly basis." Despite their initial hesitation, the team at Harrison's decided to give Brunt a chance after witnessing their growing presence in the NASCAR Xfinity Series as an associate sponsor. This pivotal moment marked the beginning of a fruitful partnership.

    One of the standout features of Brunt Footwear is its dedication to quality. Kevin emphasized, "Anything we're going to put in our store has got to be a quality product. We're not going to compromise and bring something in that's just cheap." This commitment to quality is reflected in their innovative design—every boot comes with two insoles that allow customers to adjust the width. This clever approach has wowed customers and made Brunt stand out in the market.

    As Brunt's popularity surged, Harrison's made the strategic decision to expand their offerings to include Brunt's apparel line. Kevin noted, "We were excited about carrying some of those brunt clothing items that people have been asking for." This move was not just about increasing inventory; it was about meeting the demand for quality workwear that aligns with Brunt's brand ethos. Harrison's is set to carry pants, shirts, and pullovers, all designed with the same commitment to durability and functionality.

    Brunt's approach to branding mirrors Harrison's own philosophy. Both companies prioritize a strong community connection and transparency in their messaging. Kevin remarked, "They tell you who they are and that's what they're committed to doing. They're about work boots and work clothes." This focused intensity resonates with customers who value authenticity and purpose in the brands they choose.

    Brunt is not just another name in the crowded work boot landscape; it represents a commitment to quality, functionality, and community. With innovative features like adjustable insoles and a focus on durable materials, Brunt is poised to become a go-to choice for workers seeking reliable footwear and apparel. As Harrison's continues to expand its offerings with Brunt, customers can look forward to a selection that emphasizes both quality and value.



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    12 mins
  • A Tailored Experience: Transforming Retail With Custom Alterations
    Feb 25 2026
    In this episode of the Work Western Podcast, hosts Jed Blackwell and Kevin Harrison discuss the significance of custom fitting in retail, particularly focusing on in-store alterations. They emphasize the importance of providing tailored services to enhance customer experience and satisfaction. The conversation highlights how their store differentiates itself by offering professional alteration services, catering to both retail customers and community needs, and ensuring that every garment fits perfectly. The hosts also touch on the expertise of their alteration specialists and the commitment to creating a 'wow' experience for customers. TAKEAWAYS
    • In-store alterations provide a custom fit for customers.
    • Offering alterations differentiates the store from competitors.
    • Professional tailors enhance the customer experience.
    • Community services include alterations for various garments.
    • The store aims to turn customers into fans through exceptional service.
    • Alterations can be done quickly, avoiding long wait times.
    • Customers can bring in items from other retailers for alterations.
    • The importance of fit is emphasized for public safety accounts.
    • Tailoring services cater to specific customer preferences.
    • The brand promise includes a commitment to customer satisfaction.
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    10 mins
  • Elevating Customer Service: The Importance of In-House Embroidery Services
    Feb 18 2026

    In the world of public safety, every detail matters, especially when it comes to uniforms. In this episode of the Work Western Podcast, hosts Jed Blackwell and Kevin Harrison delve into how in-house embroidery services can revolutionize the way public safety organizations as well as workwear accounts manage their uniforms and branding. With a focus on efficiency and service, they highlight the significant benefits of having such operations under one roof.


    In the podcast, Jed and Kevin explore the challenges many public safety agencies face when dealing with external embroidery services. Long wait times and inconsistent quality can lead to frustration and inefficiency. For example, some agencies reported waiting months for uniforms to be embroidered, which is simply unacceptable when lives are on the line. By bringing embroidery in-house, they can ensure quicker turnaround times and maintain a high standard of quality.

    Harrison's commitment to keeping inventory in stock is a game changer for public safety agencies. Rather than waiting weeks for embroidered uniforms, agencies can often receive their orders in just a week. Kevin shares a compelling story about how a competitor's agency was shocked to receive their embroidered uniforms back so quickly. This efficiency allows public safety personnel to focus on their critical tasks without the added stress of uniform delays.

    Another benefit of in-house embroidery is the ability to customize uniforms on the spot. With the right equipment and dedicated staff, Harrison's can accommodate various embroidery needs, from badges and patches to rank insignias. This level of customization not only enhances the professionalism of the uniforms but also ensures that they meet the specific requirements of the agency.

    The podcast emphasizes the importance of supporting those who serve the community. Jed and Kevin discuss how public safety personnel often face challenging situations and shouldn't have to worry about uniform logistics. By providing quick and reliable service, Harrison's helps alleviate some of the burdens these individuals carry, allowing them to focus on their important work.

    In-house embroidery services significantly enhance the efficiency and quality of uniform management for public safety agencies. By controlling the entire process, from inventory to customization, Harrison's provides a much-needed service that can save time and reduce stress for those on the front lines. With a commitment to exceptional customer service and a deep appreciation for the work of public safety personnel, Harrison's stands out in the uniform industry.

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    16 mins
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