Most real estate agents do not fail because they lack potential. They fail because their habits, expectations, and daily behaviors do not match the reality of the business.

In this episode of Time Tested Mastery, Mark Dolan sits down with Monte Reyment, broker/owner of Take Action Realty Group in Green Bay, Wisconsin, and host of Why Do I Suck As A Real Estate Agent?

Monte brings a direct, honest challenge to the real estate industry: stop hiding behind the traditional playbook if it is not truly serving people. This conversation is about raising the bar through better standards, better strategy, better communication, and stronger relationships.

Mark and Monte discuss why so many new real estate agents struggle in the first few years, why consistency and patience matter more than hype, and why real estate is still a human business built on math and relationships. Monte also shares how his background in investing, flipping, and renovation helps him price homes more transparently with sellers.

They also talk about the role of AI in real estate and why technology should make agents sharper, faster, and more prepared — not less human.

In this episode, you’ll hear:

• Why many agents give up too early
• The importance of consistency, patience, and curiosity
• Why showing up at closing still matters
• How agents create unnecessary friction in transactions
• Why pricing should be transparent and collaborative
• How investor knowledge helps agents serve clients better
• Why AI will not replace real relationships
• What struggling agents need to hear right now

Monte’s message is clear: you may not “suck” as an agent — but your behaviors may need to change. If you want to build a lasting real estate career, you need better habits, better standards, and a stronger commitment to the people you serve.

Connect with Monte Reyment:

Take Action Realty Group:
https://www.tarealtygroup.com/

Monte on Instagram:
https://www.instagram.com/montereyment/

Monte on Facebook:
https://www.facebook.com/montereygb/

Monte on LinkedIn:
https://www.linkedin.com/in/montereyment/

Monte’s podcast — Why Do I Suck As A Real Estate Agent:
https://open.spotify.com/show/6XCxpBgZsZ8wtA0Hvm0PNE

Email Monte:
monte@tarealtygroup.com

Call Monte:
920-680-8532

Connect with Mark Dolan and Time Tested Mastery:

Website:
https://www.TimeTestedMastery.com

If this episode challenged the way you lead, sell, serve, or show up for your clients, share it with someone in real estate or sales who needs to hear it.

In this episode of Time Tested Mastery: Life Lessons Sell, Mark Dolan brings together lessons from three powerful conversations with Alan Langer, Neil Rogers, and Tom Holland. Though they come from different backgrounds and industries, the message is the same: better sales results do not come from more pressure, more polish, or more clever lines. They come from better behavior.

Mark breaks down what these three guests revealed about trust, service, first impressions, active listening, habit correction, and the human side of selling. From Alan’s warning about “commission breath,” to Neil’s reminder that hospitality is a business advantage, to Tom’s hard truth that information does not change people—behavior does—this episode is packed with real-world insight for agents, sales professionals, business owners, and leaders who want stronger results without sounding scripted or pushy.

This is a practical episode about showing up better: asking stronger questions, listening with more discipline, lowering defensiveness, and improving one habit at a time. If you want to grow your sales without manipulation, this one is worth your time.

And if you want to go deeper with each guest, be sure to listen to Mark’s full interviews with Alan Langer, Neil Rogers, and Tom Holland, available anywhere you get your podcasts.

In this episode of Time Tested Mastery: Life Lessons Sell, Mark Dolan sits down with Richard Blank, CEO of Costa Rica’s Call Center and a telemarketing trainer who has coached more than 10,000 telemarketers.

This conversation gets into the real mechanics of performance on the phone: how to onboard people fast, reduce fear, build confidence, ask better questions, and create consistency without turning people into robots. Richard shares what makes someone effective in live conversations, how to lower resistance early, why listening is still a competitive advantage, and what most salespeople get wrong when they pick up the phone.

They also talk about soft skills, conflict management, body language, practice routines, environment, and the role AI will play in sales and support moving forward.

If you are in real estate, sales, leadership, or any business where conversations matter, this episode is packed with practical insight you can use right away.

In this episode, Mark and Richard discuss:

• Why cold calling still works when it is done well
• How to reduce fear and build confidence in new salespeople
• The difference between sounding scripted and sounding human
• Why open-ended questions matter so much in sales
• How to use curiosity and observation to lower resistance
• The biggest mistakes people make on the phone
• How practice should actually look for sales professionals
• Why body language still matters, even for phone training
• The importance of environment, routine, and mindset before making calls
• The pros and cons of AI in sales and customer support
• Why human empathy and emotional intelligence are becoming more valuable, not less

Calling people on the phone still works—if you build the skill.
The phone is not dead. Poor communication is the problem. Richard makes the case that trust, timing, tone, listening, and real human connection are what separate effective salespeople from the crowd.

Richard Blank is the CEO of Costa Rica’s Call Center, where he has led and trained teams since 2008. Originally from Philadelphia, Richard moved to Costa Rica at age 27 and built his company from scratch. He is known for his work in telemarketing strategy, onboarding, conflict management, interpersonal communication, soft skills, customer support, and sales training. Over the years, he has trained more than 10,000 telemarketers and built a reputation for combining structure, performance, and human connection in live conversations.

I would not publish his mobile number unless he specifically asked you to make it public.

Website: www.costaricascallcenter.com
Email: ceo@costaricascallcenter.com
LinkedIn: https://www.linkedin.com/in/costaricascallcenter/
Instagram: https://www.instagram.com/richardblank44/
X: https://x.com/Richard15050746
YouTube: https://www.youtube.com/channel/UC9ST99AEp7COEWS4q4VUw4Q

Time Tested Mastery: Life Lessons Sell is hosted by Mark Dolan and focuses on trust-based selling, leadership, discipline, and real-world lessons that hold up under pressure—especially in real estate and sales.