In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today, Susan Caesar explores what it truly means to keep coaching human at a time when artificial intelligence is accelerating across every industry.

As the newly appointed Director of Artificial Intelligence at the International Coaching Federation, Susan brings a rare blend of creative, technological, and strategic experience. Drawing on her leadership roles across global digital transformations, from online gaming and DNA sequencing to digital journalism, fintech, and generative AI at Airbnb, she reflects on why coaching currently lags behind other sectors in AI adoption and what that means for the profession.

Susan challenges coaches to approach AI neither with fear nor blind enthusiasm, but with discernment. She outlines how ICF is building educational pathways, ethical standards, and product validation frameworks to support responsible adoption. Most importantly, she argues that the rise of AI will not diminish coaching’s humanity but amplify the value of emotional intelligence, embodied presence, trust, and compassion. In a world of increasing automation, the uniquely human dimensions of coaching may become more essential than ever.

Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page

In this episode of HUMAN-CENTERED AI, a Special edition by Transform Tomorrow Today, Stephen McIntosh, HR Lead at Water Solutions & Management Company in Riyadh, Saudi Arabia, and advisor to Qureos, explores how artificial intelligence is reshaping the very foundations of Human Resources and the future of work. Drawing on decades of global HR leadership experience across companies such as Cisco, Microsoft, Shell, and Aramco, Stephen challenges HR leaders to confront a critical question: are they truly prepared for an AI-integrated workforce?

From AI-powered recruiting and strategic workforce planning to multi-agent systems that may redefine job design, Stephen outlines both the extraordinary opportunity and the profound disruption ahead. He warns against cognitive offloading, over-automation, and the erosion of human motivation, while emphasizing the enduring importance of leadership, psychology, and human judgment. As AI scales across industries, HR must evolve from process manager to workforce architect, guiding organizations through one of the most significant transformations of our time.

Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page

In this episode of Transform Tomorrow Today, Dr. Alia Al Serkal, Head of People Learning and Growth at du Telecom, shares how the UAE’s leading telecom and digital services provider is transforming its workforce through innovation in learning and development. With more than 9 million individual customers and 100,000 businesses served, du is ensuring its 2,000 employees are future-ready through a groundbreaking Digital Talent Program.

Dr. Alia explains how du is preparing employees for the era of AI, big data, and digital transformation while embedding core values such as empathy, curiosity, and collaboration. From self-nominated learning pathways to mentoring and coaching initiatives, du is building a culture of growth, inclusivity, and human communication. This conversation explores how organizations can democratize coaching, foster a growth mindset, and scale learning for multi-generational and multicultural workforces.

About du Telecom

du Telecom is the UAE’s leading telecommunications and digital services provider, serving more than 9 million individual customers and 100,000 businesses nationwide. With a workforce of over 2,000 employees, du is committed to building an AI-ready and future-focused organization.

Through initiatives such as the Digital Talent Program, Mentor You, and a comprehensive learning ecosystem, du empowers employees to embrace new technologies, develop coaching behaviors, and grow beyond traditional roles. By combining digital innovation with a people-centered approach, du is shaping a workforce that is agile, inclusive, and prepared for tomorrow.

Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Catherine Tanneau MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linda McLoughlin MCC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Produced by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mauro Serra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kenji Productions⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to follow "Transforming Tomorrow Today" official page