Is your funeral firm stuck in the past?

Funeral service isn’t what it was a generation ago—and that’s a massive opportunity for those ready to lead. In this episode, Danny Jefferson and Alan Creedy introduce J&C Advisors, a partnership designed to give funeral home owners and successors the skills, confidence, and financial clarity needed to thrive in the 21st century.

In this episode, we discuss:

• The Bridge to the Future: Why J&C focuses on high-impact, one-year intensive partnerships rather than lifetime commitments.

• Pathfinders Peer Group: Moving beyond "country club" networking to actual skill development and firm advancement.

• The "Dance with Families": Adapting to modern consumer needs and helping families self-discover their true service requirements.

• Ignite the Next You: A deep dive into succession planning and helping the next generation of owners find their leadership voice.

• Signature Stewardship: How to turn complex "tabular" financial data into a simple "car dashboard" view to manage your business effectively.

Stop winging it and start leading.

Take the Next Step:Visit JandCAdvisors.com to explore our resources or schedule a 30-minute consultation. This isn't a sales pitch—it's a real exchange designed to help you walk away better than you arrived.

“You can do it, and we can help.”

#FuneralService #DeathCare #FuneralHomeOwner #SuccessionPlanning #BusinessLeadership #JandCAdvisors #FuneralDirector #SmallBusinessStrategy #Entrepreneurship

Are you an independent funeral home owner feeling caught in the "day-to-day" grind? In this episode of Two Guys and a Question, Alan Creedy and Danny Jefferson pull back the curtain on how they help funeral directors transition from being "firemen" to strategic planners.

Alan and Danny discuss the tangible impact of small, disciplined changes—sharing a real-world example of how just eight months of coaching increased a business's value by over $300,000. They dive deep into the four biggest challenges facing the industry today:

• Staffing & Retention: How to define a "good person" and build a culture worth joining.

• Managing Burnout: Moving past the 60-hour work week and the "guilt" of not being on the floor.

• Competitive Edge: How small firms can thrive against large corporate chains.

• The Cremation Shift: Balancing long-held traditions with the rising demand for cremation and final disposition.

Whether you're looking to boost your average sales, increase volume, or simply find more dignity and balance in your profession, this episode offers a roadmap for transformation.

#FuneralService #DeathCare #SmallBusinessGrowth #FuneralDirector #BusinessTransformation #WorkLifeBalance #IndependentFuneralHome #Entrepreneurship #TwoGuysAndAQuestion

Is your leadership style stuck in the 20th century?

In this episode of Two Guys and a Question, Danny Jefferson and Alan Creedy explore a fundamental shift in management: the transition from being a "question answerer" to a "question asker."

Alan shares insights from a recent Harvard Business Review study, noting that the most effective leaders today don't dictate from above—they seek feedback, embrace curiosity, and ask the right questions of their teams and themselves.

In this episode, you’ll discover:

• The 3-Item Exercise: A simple, anonymous way to uncover what your staff loves and what frustrates them.

• The Silent Performers: Why your best employees (the "20%") are often the quietest, and how to stop ignoring them.

• Unconscious Traits: A candid look at how personal mannerisms—like being perceived as "harsh"—can unintentionally devalue a team.

• The Power of Being Needed: Why asking for a team member's advice is one of the strongest motivators in the workplace.

If you’ve ever felt a disconnect with your staff or want to move from managing to truly leading, this conversation is for you. Learn why ending your sentences with a question mark instead of a period can change everything.

#LeadershipSkills #TeamCulture #ManagementTips #ProfessionalGrowth #Curiosity #ActiveListening #TwoGuysAndAQuestion #HBR #CompanyCulture #EmployeeEngagement

Most leaders are busy, but very few are intentional.

In this episode of Two Guys and a Question, hosts Danny Jefferson and Alan Creedy dive deep into why vision, not just daily activity, is the ultimate game-changer for leadership, business growth, and long-term relevance.

Drawing from Proverbs 29:18—“Where there is no vision, the people perish”—Alan and Danny explore why nearly 98% of business owners struggle to look beyond their daily tasks. They discuss how a true vision isn't just a "grand" corporate slogan found on Google, but a personal, practical, and guiding force that shapes every decision you make.

In this episode, you’ll learn:

• The Ritz-Carlton Standard: How a simple vision of "Ladies and Gentlemen serving Ladies and Gentlemen" creates a world-class culture.

• The Goal of Being Unnecessary: A powerful story of how building a business that can run without you increases its value and gives you true freedom.

• Vision vs. Goals: Why you need both to lead effectively, and how they differ.

• Adapting to Change: Why a clear vision is your best defense against shifting consumer needs and market irrelevance.

Whether your vision is born from grand ambition or the necessity of survival, this conversation will challenge you to stop just "doing" and start leading with purpose.

#Leadership #BusinessGrowth #VisionaryLeadership #IntentionalLiving #ProfessionalDevelopment #TwoGuysAndAQuestion #Entrepreneurship #RitzCarlton #LeadershipSkills #BusinessStrategy

What happens when technology gets in the way of compassion?

In this crucial episode of Two Guys and a Question, Alan Creedy and Danny Jefferson explore how the funeral profession has slowly drifted toward transactions—and, more importantly, how to bring back the heart of human interaction.

Drawing from their own decades of experience in the arrangement room and the development of their tool, Funeral Flow, they share practical wisdom on:

• Reclaiming genuine connection with grieving families.

• Restoring balance to the funeral director's role.

• Serving families with true presence and purpose, ensuring technology supports, rather than distracts from, empathy.

Tune in to learn how to put the human element back at the center of every interaction.

#CompassionateCare #FuneralFlow #ReclaimingConnection #TransactionalService #HumanInteraction #AlanAndDanny #FuneralDirectorPurpose #EmpathyInService #TwoGuysAndAQuestion

In this insightful episode, host Danny welcomes visionary developer Grant Magdanz, whose personal journey into funeral service began after the profound loss of his father.

Grant shares the powerful motivation behind his work: a deep respect for the funeral profession and an unwavering desire to create a more meaningful impact. This inspiration led him to design and build an AI voice agent specifically for funeral homes.

Learn how this groundbreaking AI tool is transforming operations by:

• Handling sensitive and challenging phone calls with remarkable calm and empathy.

• Providing funeral directors with much-needed rest and better support.

• Honoring the heart of the profession while embracing essential modern tools for growth and efficiency.

Grant’s approach respects the delicate nature of the work while offering practical, compassionate solutions. Tune in to discover the future of empathetic technology in one of the most important professions.

#AIFuneralHomes #FuneralServiceTech #GrantMagdanz #EmpathyAI #FuneralDirectorSupport #PodcastForFuneralPros #InnovationInGrief #VoiceAgentAI #TwoGuysAndAPodcast #Miraven

When a family turns to you in their most tender moments, the last thing they should ever hear is "no."

In this episode, Alan and Danny open the door to a better way—a philosophy built on curiosity, thoughtful questions, and the timeless belief that funeral service is an honor.

Drawing from real-life experiences and decades of leadership in funeral care, they reveal how small, intentional shifts in language can create powerful, positive results for both families and your team.

This conversation is essential listening for anyone in the profession, offering insights that will:

• Encourage your team and boost morale.

• Strengthen your funeral home culture of service.

• Remind you why saying "yes"—or at least thoroughly exploring possibilities—is one of the most valuable tools you possess in compassionate care.

Tune in for actionable advice on leading with empathy and expanding the possibilities of funeral service.

#FuneralHomeLeadership #ServiceExcellence #FuneralDirectorLife #CompassionateCare #FuneralHomeCulture #ThePowerOfYes #FuneralServicePodcast #LeadershipInGrief #TwoGuysAndAQuestion

Every single call to your funeral home is a critical opportunity to either build trust—or lose it.

In this episode of Two Guys and a Question, Alan Creedy and Danny Jefferson explore the vital art of answering the phone with genuine warmth, professionalism, and care.

Drawing from both missed opportunities and shining examples across the profession, you will learn:

• How to evaluate your current phone answering practices (whether handled by your staff or an answering service).

• Practical steps to set a new, high standard for your entire team.

• The techniques needed to make every caller feel instantly welcome, valued, and understood during a sensitive time.

This conversation will inspire you to transform your phone line into a powerful tool for compassion and connection.

#FuneralHomeCommunication #FirstCall #AnsweringThePhone #FuneralHomeCustomerService #TwoGuysAndAQuestion #BuildingTrust #FuneralDirectorTips #Professionalism #ServiceExcellence