Vision Is More Than 20/20: Rethinking the Patient Experience with Shareef Mahdavi
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Vision Is More Than 20/20: Rethinking the Patient Experience with Shareef Mahdavi
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Vision Is More Than 20/20
Great vision care isn’t just about the outcome. It’s about the entire experience.
In this episode, the Wise EYES Guys welcome their first guest, Shareef Mahdavi, a longtime leader in refractive surgery and the creator of PX90, for a conversation about something medicine doesn’t always get right: the patient experience.
Shareef joins Dr. Sonny Goel, Dr. Jonathan Solomon and Dr. Andrew Holzman to talk about what patients really remember about their care—from the first phone call and the waiting room to the way they’re treated by the doctor and staff. They explore why great technology and great surgical results are only part of the equation, and why the best practices think differently about the role they play in their patients’ lives.
The conversation also looks at how AI could change healthcare, why human connection may become even more valuable as technology advances, and a simple idea that reframes the entire patient experience: the patient is the hero.
Because when it comes to better vision, there’s a lot more to it than 20/20.