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When One Person Can Break The Culture
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When One Person Can Break The Culture
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About this listen
When "That's Just Him" Becomes Company Culture
Elizabeth hears screaming from her office and finds the whole staff lined up at the hallway windows, silently watching the hotel's owner berate a landscaping crew. What stayed with her was that no one looked surprised. In this episode of Hospitality Unfiltered, she looks at what happens when one person's behavior becomes something everyone learns to live with.
www.emgrillosconsulting.com
elizabeth@emgrillosconsulting.com
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